All reviews of Impress

Read recent reviews and users’ true-life stories Impress. Due to the customer feedback, you will learn more about the benefits and drawbacks of the service, in terms of operability, usability, technical support and a lot more.

D
Dana W.

«I use this program for sales and inventory, useful but could use updating»

Usability

Support

Features

2

Overall rating

Benefits:

Entering orders is simple, it's nice to keep notes and stats an all of your customers to keep everyone throughout the company informed. Inventory easy easy enough to add, edit and manage pricing. Inventory reports are detailed. You can run several different reports depending on the information you need.

Drawbacks:

This software can be a tricky labyrinth. There are too many places to go to get whatever it is you are looking for. The updates that they do have I feel are counterproductive and causes the program to freeze upon start up constantly. It needs to be simplified and updated- you should not have to ping pong around when you are looking up information or updating/adding inventory. I think it has potential but it definitely needs a lot of work.

In sum:

The only benefit I can think of is having an inventory system that I can alert me when something is out of stock or just overall being able to send customer orders off to the next department.

September 10, 2021
Feedback source: the Internet
M
Mark W.

«This software is ok»

Usability

Support

Features

3

Overall rating

Benefits:

Good Customer Service

Drawbacks:

Bad User Interface Hard to Navigate Still looks like a software made in the 90's

In sum:

We've been using Impress for almost 10 years now. Their software started off being good however with time we've been seeing a lack of improvements. To have this tailored for your company's fit will end up costing you a lot of money. Many software companies's improve their user-interface with time, however, Impress seems to be stuck in the 90's. This software's ideas have promise, however, the lack of updates keeps it in the Stone Ages.

June 20, 2021
Feedback source: the Internet
B
Bobby B.

«Poor design»

Usability

Support

Features

2

Overall rating

Benefits:

If you have very specific needs for certain features, Impress will certainly help you create those.

Drawbacks:

With the said capabilities also comes a major con - they'll charge you to develop these features. The interface is very out-dated and overall doesn't offer much.

May 24, 2021
Feedback source: the Internet
J
JImmy B.

«Review of Impress»

Usability

Support

Features

1

Overall rating

Benefits:

Matrix inventory, prints the designs on the invoices

Drawbacks:

very outdated platform, terrible customer service, overly complex to use

In sum:

This software is a child of the 90's that never had a rewrite. It checks all the correct bases but it takes weeks to start to figure it out. We have used it for 3 months and will stop our subscription and find something more user friendly

March 22, 2021
Feedback source: the Internet
T
Travis L.

«I use the program daily. As far as the platform goes, I feel there is some great functionality.»

Usability

Support

Features

2

Overall rating

Benefits:

I've used it for over 10 years for both production and sales. As a production tool, it's great and as a sales tool it's ok. I feel like there has to be better software out there that works for both production, sales and reporting.

Drawbacks:

Far to many limitations. Weird glitches and not the most user-friendly program. There are too many steps, too many clicks for even simple tasks. Reporting can sometimes be a nightmare and you don't always end up with the data you need. Customer service is not always helpful or courteous either.

March 20, 2021
Feedback source: the Internet

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