Compare Interview Exchange и Mindscope

Benefits:

Recruiting software company products are similar. I was tasked for my company with making the recommendation for the "go to" product. The most im... Read more

Recruiting software company products are similar. I was tasked for my company with making the recommendation for the "go to" product. The most important steps were to: Define end user needs: the desired bells and whistles Find a company responsive to the small team/ highly experienced professional MindSCOPE CURA offers the robust functionality, search philosophy and data management we desired. There are a few "wishes" we would like to see added and look forward to the major upgrade. A quick look at a Recruiting Software website and who they want to make happy becomes apparent. MindSCOPE' s customer support is outstanding, and has been accessible and has implemented suggestions. Our last software company was only interested if we had 50+ seats

Drawbacks:

The current version of MindSCOPE CURA functions as promised and delivered. Two areas of improvement (we were told change is coming) is when workin... Read more

The current version of MindSCOPE CURA functions as promised and delivered. Two areas of improvement (we were told change is coming) is when working through search results, it can take 2-seconds for the next record to pop up. To view the next candidate's resume is immediate. Some functions require too many clicks. Both issues are truly minor.

Summary:

ALL my technical issues get resolved quickly by the best team (usually it is because I forgot how to do something)! Like anything else with techno... Read more

ALL my technical issues get resolved quickly by the best team (usually it is because I forgot how to do something)! Like anything else with technology, I don't want to know it is there, I want it to work and in almost two years, I can't remember the database being down and if it was it was not impactful. Great job Team !

Benefits:

I've used Mindscope/Cura for almost 7 years and it's grown in it's abilities and features exponentially. I like the ability to connect directly wit... Read more

I've used Mindscope/Cura for almost 7 years and it's grown in it's abilities and features exponentially. I like the ability to connect directly with Outlook and how it can take my conversations via email with a candidate and automatically sync it into the candidate's profile. I also like being able to enter in individual resumes directly from my Outlook, but I still have the ability to parse large amounts through Batch Paris. I have really enjoyed being able to merge multiple profiles for the same person rather than having to remember which specific one I want to work from. Finally, the texting feature has been incredible beneficial.

Drawbacks:

We are still working through some kinks currently, such as the .NET feature keeps un-installing and (on certain computers) take a long time to brin... Read more

We are still working through some kinks currently, such as the .NET feature keeps un-installing and (on certain computers) take a long time to bring up individual candidates or clients. The search feature in the candidate module can be temperamental and will sometimes not recognize specific words OR will get angry if a bullion search string is too long. Also, there's a weird issue with responding to text messages to a candidate in Cura if the initial sent message from the candidate is over the allotted 160 characters. You have to first delete the candidate's message out of the box and then hit reply.

Summary:

Benefits:

I'm struggling to find something. This box has gone red to say i need to write something good, another fault is the SMS crashed it took 50 euros an... Read more

I'm struggling to find something. This box has gone red to say i need to write something good, another fault is the SMS crashed it took 50 euros and sent nothing, again Mindscope told us this was our fault, We have been using this function for 5 years but was told this was our fault, then it sent SMS to random people and our office phone was going off the hook with pissed off people getting the same SMS over and over again. People ringing up to unsubscribe, getting people to subscribe is hard enough but having a fault like this should never happen.

Drawbacks:

This CRM will loose you money. Right now as i write this I've 6 people trying to get onto Mindscope and its just not working,This is a weekly thing... Read more

This CRM will loose you money. Right now as i write this I've 6 people trying to get onto Mindscope and its just not working,This is a weekly thing. It sent emails out to people we didn't wont to send emails too, causing complaints from people on the data base, Now we know how to use this system as we have had it for 5 years now and are on it 12 hours a day. Its not easy to use compared to other CRM systems. It has loads of little faults that will do your head in, One that comes to mind Calibri font, just disappears so when your writing up a job posting of Mindscope and your trying to match your website you cant if you used Calibri. Once the job has been place on the website it doesn't look the same as you made it on Mindscope it looks like a five year old has done it. Its slow and unreliable and we have fast computers and great internet none of our other CRM systems are slow or stop ever, When we contact Mindscope they say its our fault and nothing to do with them, I could go on and let the rest of the team here write their complaints but ill stop now.

Summary:

Do not invest in this CRM

Benefits:

Notification to recruiters when a candidate applies Constantly evolving Willingness to customize for us Outstanding support

Drawbacks:

The UI is dated (a new version is coming soon) The creation of too many lists on job openings. It's easy to get lost

Summary:

As our company grew we needed and ATS that grew with us. Mindscope did just that. The current UI is dated but I've seen a demo of the new version a... Read more

As our company grew we needed and ATS that grew with us. Mindscope did just that. The current UI is dated but I've seen a demo of the new version and am looking forward to the update. The Mindscope team is very responsive, know their product well and are more than willing to customize for us. Their job posting interface works well. Our jobs are automatically sent to several job boards.