Who is this service for?

iCIMS accelerates transformation for a community of approximately 4,300 customers, including 40 percent of the Fortune 100.

About iCIMS Talent Cloud

Our Applicant Tracking System (ATS) is part of the iCIMS Talent Cloud, a unified recruitment platform that empowers you at every stage of the talent continuum, allowing you to attract, engage, hire and advance the world's best talent. The iCIMS Talent Cloud is complemented by an ecosystem of nearly 300 integrated partner solutions. Approximately 4,300 clients worldwide, including about 40% of the Fortune 100, rely on iCIMS technology to power their recruitment efforts.

Average rating 4.2/5

Total score
4.2
“Ease of use
4
User support
4.5
Features
4.1

Product details

Starting price:

1usd / per month
more about prices

Desktop & Mobile Platforms:

Mac

Windows

Linux

App - Android

App - IOS

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

iCIMS
http://www.icims.com
Set up in 1999
United States

Features

Application Management
Assessment Management
Background Screening
Billing & Invoicing
Built-in ATS
Candidate Tracking
Compensation Management
Competency Management
CRM
Discount Management
Document Management
E-Verify/I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook

Employee Management
Employer Accounts
Feedback Management
Goal Setting / Tracking
Individual Development Plans
Internal HR
Interview Management
Interview Practice Session
Interview Scheduling
Job Description Management
Job Management
Job Marketplace
Job Posting
Job Requisition
Live Video Interview
Matching Engine
Onboarding
Orientation Workflow Management
Panel Interviews
Performance Management
Pre-recorded Messages
Question Library
Recruiting Firms
Recruitment Management
Reference Checking
Resume Parsing
Resume Posting
Resume Search
Self Service Portal
Session Recording
Skill Assessment & Scoring
Succession Planning
Task Management
Training Management
Workflow Management

Alternatives iCIMS Talent Cloud


S
Sean Oliver M.

«A robust, affordable ATS tool that punches well above its weight»

Usability

Support

Features

4

Overall rating

Benefits:

We love how flexible it is, it can be molded into whatever recruitment steps/process that your department/company decides on. The customer support is second to none.

Drawbacks:

Recent updates only cater to US market, what about the rest of us poor souls scattered all over the globe ?

In sum:

ICIMS has allowed us to automate the full recruitment cycle from requisition through to on-boarding. Its powerful abilities to advertise jobs on various job boards has significantly reduced our overall job advertising spend, in addition to this, we've greatly reduced our dependency on external recruitment agencies as ICIMS job posts has the ability to capture the most "passive" of candidate. The power of social media has everyone looking for better job opportunities.

September 28, 2021
Feedback source: the Internet
B
Brian G.

«iCIMS is a very modern, robust, and customizable ATS that should work well across many industries and organizations.»

Usability

Support

Features

4

Overall rating

Benefits:

I really like that it can be easily customized to suit our needs, and can manage the recruitment pipeline for a wide variety of candidate types and requisitions. It also provides many data points and intuitive reporting capabilities. It has a nice, clean look and feel to the UI. They provide strong customer support whenever there are questions or issues. It integrates seamlessly with many other vendors and HR products.

Drawbacks:

They could make a few improvements. It feels like sometimes there are a few too many "clicks" required to drill down to the info needed. Also, it would be great if they could include a feature to view the "last viewed candidates," or "last viewed requisitions." It would help speed things up when trying to move quickly between multiple candidates and requisitions.

In sum:

This is a great product. As someone who has experience with several large ATS platforms, there doesn't seem to be a single product that does everything, but this one seems to come the closest by far.

September 27, 2021
Feedback source: the Internet
R
Ravi M.

«iCIMS Recruit»

Usability

Support

Features

4

Overall rating

Benefits:

Workflows and Reporting, and easy to work on configurations

Drawbacks:

HRIS system and Integrations with other HRIS tools

In sum:

Easy to admin and maintain, take advantage of integrating with career vendors

September 23, 2021
Feedback source: the Internet
V
Verified Reviewer

«Review on iCIMS Recruit module »

Usability

Support

Features

4

Overall rating

Benefits:

- expand our reach to wider groups of candidate: iCIMS has partnered with Google job and other free job aggregators, that job posting function helps us to reach more candidates, we do see a significant growth of quality candidate profiles for our job openings. It is very cost effective and it saves so much time on populating our jobs on different portals. - navigate with ease within the platform: it is very easy to pull out different applications and review the resume and cover letter. I like the tabs which are very clear and categorise information in good order - Very good customer support team: Whenever I call the iCIMS customer support team, there is always someone on the phone and solves the problem for us. The customer ambassadors are professional, friendly and knowledgeable.

Drawbacks:

Overall, I would say there is no big issue in my user experience when iCIMS. Just two minor things, - When I move the candidate to the next bins in the recruitment workflow, I couldn't find an update button. If I reload the page, it will show up the main dashboard and I have to go back to the particular job profile again. - The cover letter button does show as the same tab of resume, I have to go back to the candidate details tab and find out the cover letter. It will be great if I can see the resume and cover letter on the same tab. Besides, we think that the hiring manager app may need more modification as right now the app doesn't equip with all the functions from a web version.

In sum:

Our overall experience with iCIMS is amazing. With the help of iCIMS, we gain a bigger pool of candidates from different sources, we manage well of the applications within the system and we build up a stronger talent pool for our company.

September 16, 2021
Feedback source: the Internet
Rachel M.

«Recruiting with ICIMS»

Usability

Support

Features

4

Overall rating

Benefits:

ICIMS has great add-on features, such as TextRecruit that make it convenient and easy to interact with candidates. Adding candidates into ICIMS is very easy and user-friendly. It's also awesome that it has a dashboard on the front page, which makes for easy access to current candidate data.

Drawbacks:

I wish ICIMS had more appeal, design wise. It's very bland looking compared to other recruiting software I have used before.

In sum:

ICIMS seemed some-what difficult to use at first, but my team has adapted well to it. At first, it didn't seem very user-friendly, but through trial and error, we have developed some tips and tricks. I do like the reporting features, which make it easy to pull numbers and data from our recruiting efforts.

September 14, 2021
Feedback source: the Internet
A
Alex M.

«Highly configurable, A+ Support»

Usability

Support

Features

5

Overall rating

Benefits:

The tech support and customer service at iCIMS is absolutely top-notch. I call in almost every day during these first six months after roll-out, which has been critical for our success.

Drawbacks:

The configurability allows us, for better or worse, to accommodate every possible scenario..which means standardizing processes is "too" possible. Not really a con...the only other thing is getting recruiting workflow and onboarding workflows to talk to each other on reporting.

In sum:

Couldn't be happier! Highly recommended.

September 2, 2021
Feedback source: the Internet
V
Verified Reviewer

«The support team is responsive and helpful.»

Usability

Support

Features

4

Overall rating

Benefits:

I like the support and having a dedicated TAM. Additionally there is a lot an admin can configure. There are a lot of reference and training materials available online. Overall this software is easy to use and configure.

Drawbacks:

The forms are a bit clunky and are not easy to use. The forms are not visually appealing and it takes a while for updates. Additionally reports can be a bit touchy. Sometimes report data doesn't refresh as expected. The report data doesn't always dynamically update. If you make changes in the tool you have to remember to update the reports. You don't necessarily receive an error that the reports stopped working.

In sum:

Enabled our hiring and onboarding process creating an easy visible way for candidates to reach us as well as automating the onboarding process.

August 30, 2021
Feedback source: the Internet
D
Daphne P.

«System reviews »

Usability

Support

Features

3

Overall rating

Benefits:

Easy to use, robust features, easy customization

Drawbacks:

More support and updates around new features

August 20, 2021
Feedback source: the Internet
A
Amy H.

«ICIMS Recruit Review»

Usability

Support

Features

5

Overall rating

Benefits:

ICIMS has a fantastic support team. They are extremely knowledgeable and helpful. The software is extremely robust and has tremendous functionality.

Drawbacks:

The report writing has been a little bit difficult to catch on to.

In sum:

Our experience with ICIMS has been exceptional. It is easy to use and intuitive. The functionality is robust and ICIMS has created a tremendous product. You do it well! Our implementation process was smooth. We didn't really have any issues. Those that we did were very minor and ur implementation specialist helped us through them. I would have liked to have more training as an administrator (on the backside/set up side of the system). I didn't feel there was much training in terms of how to make necessary changes after the system was up and running. We have a phenomenal HCM administrator on our team and she has been able to pick up and learn the backside. Partnering with ICIMS has been a great experience. We also partnered with Verified First to be the first customer with an API between ICIMS and Verified First. It has created so many efficiencies to have the API and the flow of information back and forth between the two system. We are very pleased! We look forward to a long relationship with ICIMS!

August 15, 2021
Feedback source: the Internet
J
Jilyne T.

«Great, User Friendly Software!»

Usability

Support

Features

4

Overall rating

Benefits:

The user interface was more intuitive and looked better than many other ATS options we demo'ed. The configuration was also most straightforward, and was easy to make changes without technical support.

Drawbacks:

Some features, such as ability to organize candidates by folders, sharing, and some other options were not available or came as an additional service that was not as competitive to some other providers. It wasn't a big drawback, we just created some workarounds to suit our needs.

In sum:

iCIMS Recruit has helped us get all of our TA operations into one system and over the course of time has helped us report with more accuracy and detail than ever before. We migrated from Taleo and never looked back!

August 13, 2021
Feedback source: the Internet