AuctionWorx Enterprise

Benefits:

The Rainwork software is everything we want to rub our Auction Site, it was easy to set up and the control panel helped us adapt it to our needs, the best thing to say thought is the customer support, it is of excellent standard and we couldn't ask for more. Even if it is answering some of our daft (we are non IT) questions, I am very impressed and have been using the software for 3 years now and would do so again.

Drawbacks:

The only Con is that the Company are US based and we are UK based, it means we have a 5 hour time delay but even with this an answer is pretty quick , even if logged at 8am uk time.

In sum:

Excellent, id recommend it.

In sum:

The software and team are very professional and after lots of research, we could not find anything better. The hosting is also very good and very stable and reliable. The customer service from the team is superb with a very quick response to any questions or concerns that you may have. A great big thanks to Rainworx from us at StuffMine. Highly recommended.

In sum:

It's been a real pleasure working with the Rainworx team. Software is feature packed and stable. We've done some very heavy customizing to the software and they've supported us every step of the way. From support with the code, to server support to answering questions, helping us customize - they've been fast and helpful. I would definitely recommend them, and would choose their company again. A++!

Benefits:

Out of the box, AuctionWorx comes full packed with payment processing, a huge amount of settings, and a decent front-end + back-end. Their support is also A1, and will help you with everything from getting the software installed, map your domains, and assistance with configuring the software in order to go live. All of our support tickets were answered and addressed within a few hours.

Drawbacks:

AuctionWorx is quite difficult to deploy on a server, and has some pretty strict server requirements. Chances are, you won't be able to set this up on your own hosting provider of choice, so you'll be stuck rolling with their hosting plan. Once you're set up, you'll also find that unlike other solutions on the market, there's no real theme or extension/plugin market, so customization and extending the base software is either extremely complex or just not possible at all. Given the cost and complexity of AuctionWorx, it's hard to justify setting it up and using it for your eCommerce platform given the number of easier to use solutions available.

In sum:

We've assisted clients in setting up and running AuctionWorx for their auction websites.

In sum:

We've been working with RainWorx AuctionWorx for almost two years now. The product is great, easy to use, easy to enhance, and very flexible. Their support is top notch!

Benefits:

This solution is simple and easy to use and allows for customization. Dont worry about the confinements and fees of other auction sites. Crate your own t easily integrate into your own marketing needs and website.

Drawbacks:

I would like to be able to categorize products and then mass edit them. Or search for an option and then mass edit as well.

In sum:

Overall support is decent albeit couple days sometimes. For set up this was fine but for an mergency may prove difficult. You get what you pay for and this is one of the best solutons out ther.

In sum:

When I was first trying to start my business, ART55.co.uk, I used a rival companies software that was around the £700 mark and the site never launched. The software just wasn't good enough. So I went to Rainworx, yeah it is one of the most expensive out there... but you get what you pay for. I knew nothing about websites and how they ran, but the software is user friendly for someone setting up a website. It has a lot of different types of auctions, which is really good. It is mobile phone friendly. The admin area is easy to use, self explanatory in most cases. For the customer it is a good looking site, simple, user friendly.... and that is exactly what I needed. After purchase, the Rainworx team were exceptionally helpful. I dealt with Briana the majority of the time and she was really patient with me. Like I said I knew nothing about the basics, and she never patronised me about my knowledge, she helped me as much as possible. They helped me with slight changes to the site so that it helped my site help my customers. I honestly don't have any cons to be honest. It was good that they were American, as I am from England, there was no language barrier. I genuinely can't rate them higher and strongly recommend them.

Benefits:

Cloud based, which does away with the need for server and database management duties. Also, far better backend functionality for invoice generation and sales reports than Auction Pro v7.

Drawbacks:

No glaring issues at this time. We've only been live for a few weeks, and support has been quick to remedy any bugs or fixes necessary.

In sum:

We contracted with Rainworx to add Dutch Auction functionality into their SaaS product since that was why we were still running Auction Pro v7. 95% of our auctions are Dutch Auctions. We're very satisfied with the results and appreciate running our auctions on a more modern platform.

Benefits:

The auction function does everything I need and the customer service at Auction Worx is stellar!

Drawbacks:

No cons, the process was easy to follow and the price was reasonable.

In sum:

[SENSITIVE CONTENT HIDDEN] has been phenomenal in helping me set up my account and get my site up and running.

Benefits:

Interface is very friendly. Smooth. Clean, Updated. Easy to use for customization, and plug and play type work!

In sum:

Happy Customers!