Compare 32auctions и Auction Flex

Benefits:

The features! They have awesome remote bidding features for buyers, and easy ways for the administrators to post auction items and see who has bid ... Read more

The features! They have awesome remote bidding features for buyers, and easy ways for the administrators to post auction items and see who has bid on the items.

Drawbacks:

The money they take, but that is understandable if they are a business. Plus, they help others raise more money. I would also like it if it was eas... Read more

The money they take, but that is understandable if they are a business. Plus, they help others raise more money. I would also like it if it was easier to take cards.

Summary:

Easy to use software that makes online silent auctions simple.

Benefits:

We love 32 Auctions! My nonprofit art organization has used 32 auctions three times over the last two years. It is an easy to use system that has d... Read more

We love 32 Auctions! My nonprofit art organization has used 32 auctions three times over the last two years. It is an easy to use system that has doubled our revenue from our auction fundraisers. The folks who come to our galas find it easy to use, and they LOVE it! It's been a game changer in our fundraising efforts.

Drawbacks:

Perhaps the least favorite thing about the software is the visual design of the pages. But I feel it's almost nitpicking because overall 32 Auction... Read more

Perhaps the least favorite thing about the software is the visual design of the pages. But I feel it's almost nitpicking because overall 32 Auctions is really wonderful, and it has performed very well for us!

Summary:

This software is really amazing and I can think of very little that requires improvement. Compared to other auction software, it is not only a real... Read more

This software is really amazing and I can think of very little that requires improvement. Compared to other auction software, it is not only a real bargain, but a wonderful interface. When you are working with the general public, you always worry about usability issues. 32Auctions has been easy for all of our gala attendees to use. And for that I say "KUDOS!"

Benefits:

Easy to set up. Looks good. Price was right.

Drawbacks:

We need to be able to easily match donors with the bidders of their items and this software does not allow you to do that. A difficult to manage wo... Read more

We need to be able to easily match donors with the bidders of their items and this software does not allow you to do that. A difficult to manage work-around is necessary.

Summary:

Good at first until we realized that donors are not easily input and tracked. email customer service worked well.

Benefits:

We needed a silent auction solution that would help us better promote this program. We tripled our earnings in 2019 because of how easy it was for ... Read more

We needed a silent auction solution that would help us better promote this program. We tripled our earnings in 2019 because of how easy it was for folks to log in, bid, and pay for their items! The premium features were affordably priced and well worth it.

Drawbacks:

None. We loved it. I will be loyal for life.

Summary:

Benefits:

I love the easy to use interface. All of the tabs you need are right there on the easy navigation screen. Plus the export to Quickbooks option make... Read more

I love the easy to use interface. All of the tabs you need are right there on the easy navigation screen. Plus the export to Quickbooks option makes billing a breeze.

Drawbacks:

The only con I can think of is you cannot have a customer checked into an auction twice. We have In house and online bidders. Some of our in house ... Read more

The only con I can think of is you cannot have a customer checked into an auction twice. We have In house and online bidders. Some of our in house bidders go home after they won an item and buy online as well. There should be a feature that let's you check an in house bidder in to the auction with an online number as well.

Summary:

Benefits:

This software, written and enhanced over a period of over a dozen years, has FAR AND AWAY the most features of any product on the market. If you ar... Read more

This software, written and enhanced over a period of over a dozen years, has FAR AND AWAY the most features of any product on the market. If you are a general merchandise auctioneer, you should consider auctionflex on your short list for its versatility.

Drawbacks:

The software is SO FEATURE rich, that there is a significant learning curve to operate it. Because it is not a true cloud based product (its cloud... Read more

The software is SO FEATURE rich, that there is a significant learning curve to operate it. Because it is not a true cloud based product (its cloud version is actually just a remote desktop connection to their server farm), it is easy to have item lockouts if multiple team members are entering data for the same auction at the same time.

Summary:

We have had a lot of success with auctionflex, we recently opened a second account when we expanded and opened an office in another state.

Benefits:

Clerking works well. The HiBid function isn't bad. The shipping engine is good, with the occasional bugs.

Drawbacks:

We use Auction Flex to manage our entire business. It is nearly impossible to learn and random errors occur unless you know the 'Setttings and Opti... Read more

We use Auction Flex to manage our entire business. It is nearly impossible to learn and random errors occur unless you know the 'Setttings and Options' menu by heart. This menu has 32 tabs of settings with awkward titles that the average user will have no idea what they are for or what they mean. It is completely unreliable for client communications. I have to watch every email sent to consignors and customers for blank PDFs. Their PDF engine also either creates enormous files that will not email or smaller PDFs with pictures on top of the text. The system is now emailing our absentee bidders telling them they are outbid on an auction that has not even occurred yet. I've attempted to contact Auction Flex support four times by phone or live chat today and no one answers. They have also removed their support phone number from their website.

Summary:

Benefits:

Easy to register to bid, read all disclosures, and jump into the action without too much bureaucracy or trouble. Once registered, the software rec... Read more

Easy to register to bid, read all disclosures, and jump into the action without too much bureaucracy or trouble. Once registered, the software recognizes the user almost immediately, allowing bidders to re-visit their bids, up their offers and watch live action.

Drawbacks:

Back arrow kicks you out of the program, requiring user to sign in again. The "back to auction" button should be visible and accessible on all det... Read more

Back arrow kicks you out of the program, requiring user to sign in again. The "back to auction" button should be visible and accessible on all detail and bidding screens.

Summary:

Allows me to participate in online auctions without missing out on the live component. Critical for people with mobility challenges or in areas wh... Read more

Allows me to participate in online auctions without missing out on the live component. Critical for people with mobility challenges or in areas where distance prevents travel to live auctions.