Compare 32auctions и Easy.Auction

Benefits:

The features! They have awesome remote bidding features for buyers, and easy ways for the administrators to post auction items and see who has bid ... Read more

The features! They have awesome remote bidding features for buyers, and easy ways for the administrators to post auction items and see who has bid on the items.

Drawbacks:

The money they take, but that is understandable if they are a business. Plus, they help others raise more money. I would also like it if it was eas... Read more

The money they take, but that is understandable if they are a business. Plus, they help others raise more money. I would also like it if it was easier to take cards.

Summary:

Easy to use software that makes online silent auctions simple.

Benefits:

We love 32 Auctions! My nonprofit art organization has used 32 auctions three times over the last two years. It is an easy to use system that has d... Read more

We love 32 Auctions! My nonprofit art organization has used 32 auctions three times over the last two years. It is an easy to use system that has doubled our revenue from our auction fundraisers. The folks who come to our galas find it easy to use, and they LOVE it! It's been a game changer in our fundraising efforts.

Drawbacks:

Perhaps the least favorite thing about the software is the visual design of the pages. But I feel it's almost nitpicking because overall 32 Auction... Read more

Perhaps the least favorite thing about the software is the visual design of the pages. But I feel it's almost nitpicking because overall 32 Auctions is really wonderful, and it has performed very well for us!

Summary:

This software is really amazing and I can think of very little that requires improvement. Compared to other auction software, it is not only a real... Read more

This software is really amazing and I can think of very little that requires improvement. Compared to other auction software, it is not only a real bargain, but a wonderful interface. When you are working with the general public, you always worry about usability issues. 32Auctions has been easy for all of our gala attendees to use. And for that I say "KUDOS!"

Benefits:

Easy to set up. Looks good. Price was right.

Drawbacks:

We need to be able to easily match donors with the bidders of their items and this software does not allow you to do that. A difficult to manage wo... Read more

We need to be able to easily match donors with the bidders of their items and this software does not allow you to do that. A difficult to manage work-around is necessary.

Summary:

Good at first until we realized that donors are not easily input and tracked. email customer service worked well.

Benefits:

We needed a silent auction solution that would help us better promote this program. We tripled our earnings in 2019 because of how easy it was for ... Read more

We needed a silent auction solution that would help us better promote this program. We tripled our earnings in 2019 because of how easy it was for folks to log in, bid, and pay for their items! The premium features were affordably priced and well worth it.

Drawbacks:

None. We loved it. I will be loyal for life.

Summary:

Benefits:

Ability to have the site customized, ease of use, great value for money. Basic site is good but we needed some custom built features, fast response... Read more

Ability to have the site customized, ease of use, great value for money. Basic site is good but we needed some custom built features, fast response of the support. Communication can be a point of interest, skype or Zoom would be a good feature.

Drawbacks:

Lack of features in the standard website which was solved by customizing.

Summary:

Allthough not online yet as the website still is being customized right now, it really looks good.

Benefits:

Once I understood the administrative structure, it was very intuitive to use. The cost was very affordable and the ability to switch plans on the f... Read more

Once I understood the administrative structure, it was very intuitive to use. The cost was very affordable and the ability to switch plans on the fly when we discovered we'd need to be able to create more items was really nice. By far the best thing was the responsiveness of the customer support team. Over the course of the month that we used to program, I made at least a dozen customer support requests. They were always prompt in their response and flexible in accommodating my requests. Best customer service experience I have encountered in a long, long, time, especially from the technology sector.

Drawbacks:

A visual diagram at the beginning that lays out the admin structure for various types of users (single versus multiple seller). The connectivity wi... Read more

A visual diagram at the beginning that lays out the admin structure for various types of users (single versus multiple seller). The connectivity with PayPal wasn't clear initially. Again, pointing out that for a single seller, a simple check box and then entering the email in profile is all that was needed. I spent considerable unnecessary time investigating the PayPal sandbox function as well as various ways to configure API settings, that I didn't need at all. It's great that EasyAuction supports all of that functionality, but make it clearly that there's a simple path for basic users.

Summary:

Due to the pandemic, our non-profit organization needed an online way to raise money that we normally did face to face at a gala. EasyAuction was a... Read more

Due to the pandemic, our non-profit organization needed an online way to raise money that we normally did face to face at a gala. EasyAuction was an excellent tool to accomplish this task. Even though we're likely to return to face to face fundraising, we are also likely to continue to use EasyAuction as another way to reach our supporters.

Benefits:

1) I researched about 25 packages. Lowest I could find was for a basic package for $600 plus 6% of the purchases, which was far more than we were w... Read more

1) I researched about 25 packages. Lowest I could find was for a basic package for $600 plus 6% of the purchases, which was far more than we were willing to spend on one event. Most packages were in the $THOUSANDS$! Easy.Auction was only $67 a month - and we needed it for only one month. 2) The learning curve was very fast - both for me and the users. 3) The support was fabulously fast - most times within a few hours. I was able to build a really simple auction site and have newbies use it.

Drawbacks:

1) Watch lists/outbid notices go to emails, not text messages. People don't want to watch their inboxes during an event, and many times the notices... Read more

1) Watch lists/outbid notices go to emails, not text messages. People don't want to watch their inboxes during an event, and many times the notices went to junk mail. This should be the developers' first priority - text messages are immediate and people act on them. 2) Although I learned it quickly, it would have been much, much easier to watch a training video (the only videos I could find were sales-oriented). Maybe the techs and I can do one together! :)

Summary:

We were able to implement an online auction within a month and for less than $100. As a nonprofit just starting out, this was the perfect package.

Benefits:

Some parts were easy to set up and with the option to add an app down the track was perfect.

Drawbacks:

Tables for images would stretch images looked way out of shape. There are no instructions on how to use it and you are left to your own devices

Summary:

I paid my money and was able to start editing straight away. The next day their website was gone! my website was gone! I have sent numerous emails ... Read more

I paid my money and was able to start editing straight away. The next day their website was gone! my website was gone! I have sent numerous emails and had no response and cant continue to edit or publish my site. To bad if I actually had a Auction going 48 hours later their site cannot be connected too and am now going to Paypal to try and get my $180 back. "Disaster"