Compare Callsquad и Castel Maestro

Take a look at comparison of based on the customers reviews. The rating is calculated in real time from reviews of customers.

Starting price from 1 usd. from 1 usd.
Who this service is for

Outbound call campaign software for onsite and remote teams. We focus on bringing efficiency and fun to outbound calling which drives business grow... Read more

Castel Maestro empowers contact centers with the ability to align operations with the requirements of TCPA and state and local calling restrictions... Read more

Rating
5 / 5
0 / 5
Call Center software features
Predictive Dialer
Progressive Dialer
Call Scripting
Call Recording
Predictive Dialer
Progressive Dialer
Call Scripting
Call Recording
Predictive Dialer software features
Call Scheduling
Call Scheduling
Auto Dialer software features
Call Disposition
Power Dialer
Preview Dialer
Call Disposition
Power Dialer
Preview Dialer
Airline Reservation System software features
CRM
CRM
Interface screenshot
Desktop & Mobile Platforms

Cloud-hosted / box software

Application

Cloud-hosted / box software

Support Working hours, Online Working hours, Online
Training
Documentation
Webinars
Personal
Online
Documentation
Webinars
Personal
Online
Reviews
5 / 5

It's been great working with CallSquad

Benefits:

It's really quick and straightforward to set up our call campaigns and programme the various elements. It's especially useful being able to edit t... Read more

It's really quick and straightforward to set up our call campaigns and programme the various elements. It's especially useful being able to edit things like the sales script and change the number of dial attempts we make to each prospect. This means we can quickly adjust things in line with our requirements, rather than having to create a new campaign from scratch.

Drawbacks:

It could be easier to edit campaigns on a mobile device but as we use our laptops to access the software the majority of the time, this is not a re... Read more

Summary:

Andy W.
5 / 5

An ideal resource for outbound calling

Benefits:

CallSquad is really simple to implement as no special equipment is needed and there's nothing to download or install. When creating campaigns, the... Read more

CallSquad is really simple to implement as no special equipment is needed and there's nothing to download or install. When creating campaigns, there are numerous customizable options which you can edit whenever you need to. The customer support team are also great and quick to respond to questions or queries.

Drawbacks:

When uploading data via a spreadsheet, you have to follow the data template exactly otherwise records do not format correctly

Summary:

Mitchell P.
5 / 5

Easy to use, helped us to be more efficient

Benefits:

Really easy to use. We had been managing outbound calls manually, via various systems, which had become complex and time-wasting to manage. This wa... Read more

Really easy to use. We had been managing outbound calls manually, via various systems, which had become complex and time-wasting to manage. This was massively improved and simplified with CallSquad. Also, as as a regulated business, it was very important that we had ability (i) restrict the data that is shared with the team to only "essential" + non-sensitive information, and (ii) to monitor call recordings.

Drawbacks:

No specific dislikes so far and the team who are using day-to-day have been very happy, able to pick it up super quickly.

Summary:

Mark H.

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