Compare FreshBooks и TrulySmall Invoices

Benefits:

It was easy to follow and use - nothing complicated. Perfect for someone that isn't good at bookkeeping but has their own business with low overh... Read more

It was easy to follow and use - nothing complicated. Perfect for someone that isn't good at bookkeeping but has their own business with low overhead.

Drawbacks:

I really didn't dislike anything about it.

Summary:

I now keep books for my small freelance business and my personal expenses. And I am always referring friends and others to Freshbooks especially w... Read more

I now keep books for my small freelance business and my personal expenses. And I am always referring friends and others to Freshbooks especially when they first start up - then once they do, they keep using it even after the business grows.

Benefits:

As a long-time user (9 years), I've developed a workflow around Freshbooks so that I can track time, send invoices, draft estimates, and get paid p... Read more

As a long-time user (9 years), I've developed a workflow around Freshbooks so that I can track time, send invoices, draft estimates, and get paid pretty fluidly. It's integrated into my business, and I appreciate that it also integrates with other apps I may need to use. I find it's easy to use and does what I need it to.

Drawbacks:

In their newer version, they've taken away the Paypal integration, which turned off a bunch of my clients who prefer to pay that way. A few other t... Read more

In their newer version, they've taken away the Paypal integration, which turned off a bunch of my clients who prefer to pay that way. A few other things are a bit buggy, but seems to be due to my migrating from their "Classic" platform to the one they have now. For someone starting fresh with New Freshbooks, I doubt they would have these types of issues.

Summary:

There are some things about the workflows that I wish could be made more seamless and efficient. I feel like it takes too many clicks to do somethi... Read more

There are some things about the workflows that I wish could be made more seamless and efficient. I feel like it takes too many clicks to do something like send out a quick estimate for a potential client, but maybe that's just me. With their newer platform, they seem to have listened to a lot of feedback from users to make their software better. When I've needed to contact support, either by phone or email, they are super friendly and actually seem to care about resolving your issue, which is nice. I've been a happy user for years and recommend it to others who need an online invoicing solution.

Benefits:

With Freshbooks, there is accuracy on the employees' working hours. With the use of pomodoro, you can itemize and categorize the type of work done ... Read more

With Freshbooks, there is accuracy on the employees' working hours. With the use of pomodoro, you can itemize and categorize the type of work done on every 30 minutes of the employees' scheduled shift. The Employer benefits the process where the employee is paid only on hours that the employee has been productive. Every minute is worth paying as time is maximized and utilized. With work details included, the management can see if the worker followed the tasks assigned and what still needs to be finished. The employee can link their paypal for payment option or salary payment method. As soon as it's approved, the pay is automatically transferred to the employees account and will be credited after 3 working days. It's easy to use and people are regrouped to their designated department or head. Tasks and time allotted can be edited in case hours should be adjusted.

Drawbacks:

Instead of employees concentrating on finishing tasks, freshbooks process is also an added task on their part where you have to use a timer and mak... Read more

Instead of employees concentrating on finishing tasks, freshbooks process is also an added task on their part where you have to use a timer and make sure that the tasks done are noted. The employees are usually paid less per day even if they were present or online within their given scheduled hours. Pay is not credited instantly and will be on pending for 3 days even if it was already approved by the Manager.

Summary:

Benefits:

It does what is expected of it at a good monthly price. Invoices looks good and options to receive payments are good enough.

Drawbacks:

Navigation isn't good, hard to find things and reporting also a bit messy. Search fields do not take broad searches.

Summary:

I used Freshbooks at the company I work for, for about a year or so. We sent invoices to our customers and tracked payments through stripe and payp... Read more

I used Freshbooks at the company I work for, for about a year or so. We sent invoices to our customers and tracked payments through stripe and paypal. Even though the software is very restricted in terms of functionality (or maybe it was the package we used), the creators were able to make its navigation quite counter-intuitive. Often times you have to click around for a long time to properly understand a customer's history. Search fields are not broad, so often you will find yourself looking for a customer like SeagullBeachHotel like crazy... (0 results for Seagull Beach Hotel, or Seagull, etc). Apart from the bad navigation, system does its job as intended, payments are collected and transferred fine. Invoices are issued and statuses pretty much (not always) are correct. A couple of times we had an error with a payment received and there was no additional information to better understand what happened. Typical answer is "you have to tell your customer to ask his/her bank". No blame, but problems become hard to solve. I wish their system could make it better to customize email messages and to avoid getting marked as spam. It was a bit common for our customers to not pay because the email fell into spambox. Overall a useful tool. I was an end user, so I haven't got a chance t compare with other platforms like this (only Chargeover, being a bit more complex and even less user friendly than Freshbooks). I would recommend it to small companies looking for a cost effective solution to send invoices and receive payments.