Compare Innovaccer Care Intelligence System и Mozenda

Benefits:

I've used innovaccer for about 4 years now. I have admin access so resetting passwords and setting up user accounts is very simple.

Drawbacks:

There times when innovaccer may not allow us to log in but it never last the whole day.

Summary:

From helping providers understand their dashboard to the care management tool it make things run smooth and ease.

Benefits:

I had a problem where I was manually checking changes to a saved search through Linkedin sales navigator. Through the use of this product and anoth... Read more

I had a problem where I was manually checking changes to a saved search through Linkedin sales navigator. Through the use of this product and another, I was able to automate that process and save time and clicks to obtain the same information in a google sheet.

Drawbacks:

It's point and click, so if you don't enjoy that, it could be tedious. Although, the amount of time saved did make it worth it.

Summary:

Benefits:

Superb customer support API can do everything I want it to, and more. Agent builder is fairly easy to learn to use Saves time hand-coding web scrapes

Drawbacks:

Complex scraping requirements are harder to achieve Sometimes difficult to find relevant documentation Inevitably requires some understanding of pr... Read more

Complex scraping requirements are harder to achieve Sometimes difficult to find relevant documentation Inevitably requires some understanding of programming to use effectively

Summary:

Mozenda is a great platform for creating webscrapes with assistance from the agent builder. Although the documentation could be better, I find tha... Read more

Mozenda is a great platform for creating webscrapes with assistance from the agent builder. Although the documentation could be better, I find that if I do have any questions, Mozenda support responds quickly and knowledgeably. The problem with the documentation is really just that it's hard to find how to do more advanced things. Often the information is somewhere in a recording of a webinar, so it can take a bit of time to find it. Inevitably, there are things that I need to do that require modifying the XPath definitions or working around limitations in the software. For example, Mozenda only captures data in a flat list, so if you would like to capture lists within lists, you have to repeat a lot of data and clean it up outside the tool itself. The good news is that the API is complete (i.e. everything that can be done in the UIs can be done in the APIs, and more). The API documentation is mostly clear, but sometimes I do need to experiment to make sure I understand exactly what it returns. Overall, I would recommend Mozenda to people who are looking for a faster alternative to coding their own webscrapes, or to less technical people who have fairly straight-forward requirements or are willing to take the time to learn how things work a little more "under the hood." The support is great! Please note that opinions expressed in this review are my own and not necessarily shared by my employer.

Benefits:

The product is easy to use and the actual response from Customer Support is great.

Drawbacks:

I have been a customer for almost 10 years. Mozenda, intentionally, does not stop processes or provide features that would allow agents to stop ru... Read more

I have been a customer for almost 10 years. Mozenda, intentionally, does not stop processes or provide features that would allow agents to stop running if they get stuck in a loop. This is a method that Mozenda uses to get you to use all of your credits and have to pay for more agents. I like the product. But, their unethical stealing of your money and management is why I moved after almost 10 years. Would NOT recommend.

Summary:

Good product and customer support. Terrible unethical management and sales methods.

Benefits:

I liked how fast it was to get setup and scraping data from sites. I could begin a new project, set the parameters, and it would be done collecting... Read more

I liked how fast it was to get setup and scraping data from sites. I could begin a new project, set the parameters, and it would be done collecting data within a few hours. The data was almost always scraped in the proper format without anything missing. It is easy to use and is only limited to what account plan you are on.

Drawbacks:

Sometimes it was difficult to get the software to fully understand what I was looking for it to accomplish and would pull in more information than ... Read more

Sometimes it was difficult to get the software to fully understand what I was looking for it to accomplish and would pull in more information than I was looking for. This is probably more user error on not being able to specify properly. I would sometimes only want a specific part of a data field, but would end up getting more than I needed.

Summary:

We have used Mozenda to pull in data about potential customers as well as get data on what competitors are doing. Mozenda makes almost any kind of ... Read more

We have used Mozenda to pull in data about potential customers as well as get data on what competitors are doing. Mozenda makes almost any kind of web scraping project simple to do.