Compare EFI Pace и GenioLine

Benefits:

Pace's user interface and overall navigation is intuitive. We especially appreciate the file structure. It allows us to import, export and enhance ... Read more

Pace's user interface and overall navigation is intuitive. We especially appreciate the file structure. It allows us to import, export and enhance system data easily using PaceStation query and the Universal Importer. Pace customer support is another strength.

Drawbacks:

It was more difficult and time-consuming to implement than we expected. Training could have been better. We were spoiled by Pace. It would be wonde... Read more

It was more difficult and time-consuming to implement than we expected. Training could have been better. We were spoiled by Pace. It would be wonderful if all the products in the suite (especially Process Shipper and Printstream) could be supported the same way as Pace. With Printstream especially, obtaining support takes longer and often techs need to access files and tables we can't even view, to change a variable or status.

Summary:

Overall, although much has been done to integrate Pace with Process Shipper and Printstream (products we use every day), there are still software i... Read more

Overall, although much has been done to integrate Pace with Process Shipper and Printstream (products we use every day), there are still software issues, especially with Printstream and Process Shipper. I appreciate the products in the suite and the effort that is being made to enhance the integration within the suite, and I feel EFI is on the right track and committed to making the suite better and stronger.

Benefits:

I like all the features that Pace has to offer. The ability to write xpath's and event handlers has been very beneficial to the company and produc... Read more

I like all the features that Pace has to offer. The ability to write xpath's and event handlers has been very beneficial to the company and production.

Drawbacks:

Lack of adequate white papers or examples on the items mentioned above, xpath's and event handlers. The amount of time spent on producing these is ... Read more

Lack of adequate white papers or examples on the items mentioned above, xpath's and event handlers. The amount of time spent on producing these is cumbersome in some instances. Also the fact that we pay for service but service does not include help, it only looks at broken items. I have installed several MIS packages over the years and this is the only one that I know that does not include help in its service plan.

Summary:

Overall experience is a 7 due to lack of help from service

Benefits:

The base architecture of the system makes it extremely flexible combined with the customisation and api delivered an out of the box / bespoke solu... Read more

The base architecture of the system makes it extremely flexible combined with the customisation and api delivered an out of the box / bespoke solution that is hard to beat.

Drawbacks:

Integration of the various EFI components software packages is complex and the structure of EFi with each product having "business owners" within E... Read more

Integration of the various EFI components software packages is complex and the structure of EFi with each product having "business owners" within EFI and no one seemingly employed as integration specialists between the components feels like a missed opportunity. Put another way Within EFI no one owns the glue between the pieces of the jigsaw.

Summary:

Benefits:

web based - there is absolutely nothing else about this system that I like

Drawbacks:

In my opinion the system is a big waste of money and does nothing except cause frustration and WASTE money and time. There is really nothing about... Read more

In my opinion the system is a big waste of money and does nothing except cause frustration and WASTE money and time. There is really nothing about this system that I do like. Whoever created this definitely does not actually use this system......they appear to be keyboard warriors only. Common sense has left the EFI building a long time ago. We were sold this system telling us how much more productive we would be and it has done the complete opposite. We have WASTED so much money and time with this almost unusable system. They create a system that doesn't work and then want to charge you a fortune to fix it - and what i mean to "fix it" is the way is should have been to begin with. This is where they get you along with their outrageous "maintenance" fees. 5 years into this and i am still in awe of how terrible this system is. Most people can use a system and figure out by common sense....Pace is the complete opposite of common sense. Nothing makes sense about this system. In the accounting portion every little task takes about 10 steps to do what did take us a second in our prior system. EFI has a firm grip on an empty sack that they think is invaluable. They are clueless to the real "working" world.

Summary:

Terrible experience - EFI has drank the Kool aid