Compare EFI Pace и VARStreet XC

Benefits:

Pace's user interface and overall navigation is intuitive. We especially appreciate the file structure. It allows us to import, export and enhance ... Read more

Pace's user interface and overall navigation is intuitive. We especially appreciate the file structure. It allows us to import, export and enhance system data easily using PaceStation query and the Universal Importer. Pace customer support is another strength.

Drawbacks:

It was more difficult and time-consuming to implement than we expected. Training could have been better. We were spoiled by Pace. It would be wonde... Read more

It was more difficult and time-consuming to implement than we expected. Training could have been better. We were spoiled by Pace. It would be wonderful if all the products in the suite (especially Process Shipper and Printstream) could be supported the same way as Pace. With Printstream especially, obtaining support takes longer and often techs need to access files and tables we can't even view, to change a variable or status.

Summary:

Overall, although much has been done to integrate Pace with Process Shipper and Printstream (products we use every day), there are still software i... Read more

Overall, although much has been done to integrate Pace with Process Shipper and Printstream (products we use every day), there are still software issues, especially with Printstream and Process Shipper. I appreciate the products in the suite and the effort that is being made to enhance the integration within the suite, and I feel EFI is on the right track and committed to making the suite better and stronger.

Benefits:

I like all the features that Pace has to offer. The ability to write xpath's and event handlers has been very beneficial to the company and produc... Read more

I like all the features that Pace has to offer. The ability to write xpath's and event handlers has been very beneficial to the company and production.

Drawbacks:

Lack of adequate white papers or examples on the items mentioned above, xpath's and event handlers. The amount of time spent on producing these is ... Read more

Lack of adequate white papers or examples on the items mentioned above, xpath's and event handlers. The amount of time spent on producing these is cumbersome in some instances. Also the fact that we pay for service but service does not include help, it only looks at broken items. I have installed several MIS packages over the years and this is the only one that I know that does not include help in its service plan.

Summary:

Overall experience is a 7 due to lack of help from service

Benefits:

The base architecture of the system makes it extremely flexible combined with the customisation and api delivered an out of the box / bespoke solu... Read more

The base architecture of the system makes it extremely flexible combined with the customisation and api delivered an out of the box / bespoke solution that is hard to beat.

Drawbacks:

Integration of the various EFI components software packages is complex and the structure of EFi with each product having "business owners" within E... Read more

Integration of the various EFI components software packages is complex and the structure of EFi with each product having "business owners" within EFI and no one seemingly employed as integration specialists between the components feels like a missed opportunity. Put another way Within EFI no one owns the glue between the pieces of the jigsaw.

Summary:

Benefits:

web based - there is absolutely nothing else about this system that I like

Drawbacks:

In my opinion the system is a big waste of money and does nothing except cause frustration and WASTE money and time. There is really nothing about... Read more

In my opinion the system is a big waste of money and does nothing except cause frustration and WASTE money and time. There is really nothing about this system that I do like. Whoever created this definitely does not actually use this system......they appear to be keyboard warriors only. Common sense has left the EFI building a long time ago. We were sold this system telling us how much more productive we would be and it has done the complete opposite. We have WASTED so much money and time with this almost unusable system. They create a system that doesn't work and then want to charge you a fortune to fix it - and what i mean to "fix it" is the way is should have been to begin with. This is where they get you along with their outrageous "maintenance" fees. 5 years into this and i am still in awe of how terrible this system is. Most people can use a system and figure out by common sense....Pace is the complete opposite of common sense. Nothing makes sense about this system. In the accounting portion every little task takes about 10 steps to do what did take us a second in our prior system. EFI has a firm grip on an empty sack that they think is invaluable. They are clueless to the real "working" world.

Summary:

Terrible experience - EFI has drank the Kool aid

Benefits:

Easy, user friendly, SaaS based, s and fully customizable. Integrates well with other systems and if there isn't an existing interface, Shankar an... Read more

Easy, user friendly, SaaS based, s and fully customizable. Integrates well with other systems and if there isn't an existing interface, Shankar and Saeed are awesome to work with on getting something custom done.

Drawbacks:

Honestly it's not the most up to date looking interface. Would like to see an updated UI with a little more user friendly buttons and drop downs. ... Read more

Honestly it's not the most up to date looking interface. Would like to see an updated UI with a little more user friendly buttons and drop downs. Modernize the interface using modern web dev standards.

Summary:

It's been great from the negotiation of the original contract, implementation, usability, customization for our business and overall customer servi... Read more

It's been great from the negotiation of the original contract, implementation, usability, customization for our business and overall customer service focused support. I HIGHLY recommend VARStreet!!

Benefits:

Great software platform and EXCELLENT support! Support is very fast and will even do customizations for you as long as they are not too complex or ... Read more

Great software platform and EXCELLENT support! Support is very fast and will even do customizations for you as long as they are not too complex or out of the scope of your contract. They rarely have price increases which is nice and their addons are priced well. We use the Google and Amazon Export addons which allow us to automatically broadcast our inventory to Google and Amazon. These Add-ons are HUGE time savers and well worth the money. Even though we don't sell on Amazon anymore because of issues related to Amazon, their Amazon Add-on made hundreds of thousands of dollars when we had it. Great company and a great product. Can't wait to see what is on the horizon for new development updates.

Drawbacks:

Some of the website templates are a bit outdated but they do have some super good stuff in the works that will change that so that sellers can comp... Read more

Some of the website templates are a bit outdated but they do have some super good stuff in the works that will change that so that sellers can compete with the bigger e-commerce platforms like Amazon, CDW, etc.

Summary:

It helps us make a profit and compete the best we can online - which is difficulty to begin with. Their software makes us look and offer solutions ... Read more

It helps us make a profit and compete the best we can online - which is difficulty to begin with. Their software makes us look and offer solutions like the big boys,

Benefits:

Template format is very easy to manage and change the widgets on the website. The backend is easy but need more attention to get used to it. But ... Read more

Template format is very easy to manage and change the widgets on the website. The backend is easy but need more attention to get used to it. But if you have any question you can call support.

Drawbacks:

The backend need to be more friendly and order processing needs more improvement. The new responsive website need to be connected to a shipping mo... Read more

The backend need to be more friendly and order processing needs more improvement. The new responsive website need to be connected to a shipping module to manage the shipments.

Summary:

The VS catalog is an asset to any company for value added resellers. Daily updates help to know the supplier price and accurate information.

Benefits:

Varstreet support is really what sets them apart. They are very responsive, know their product well, and are willing to put in the time & effort t... Read more

Varstreet support is really what sets them apart. They are very responsive, know their product well, and are willing to put in the time & effort to make sure that your problem is resolved. In the 6-7 years that I've managed their application for our company, I have enjoyed working with their team.

Drawbacks:

Because we have some more unique use cases, there is occasionally some functionality that is not supported out of the box. VARStreet has worked wi... Read more

Because we have some more unique use cases, there is occasionally some functionality that is not supported out of the box. VARStreet has worked with us to create custom dev work in these scenarios.

Summary:

VARStreet has supported our e-commerce needs for years in multiple ways, and I expect that will continue.