Compare 8x8 Virtual Office и Call Center Dialer

Take a look at comparison of based on the customers reviews. The rating is calculated in real time from reviews of customers.

Starting price from 12 usd. from 1 usd.
Who this service is for

8x8s Virtual Office unified communications platform enables companies of all sizes with company-wide private chat, presence detection, softphones, ... Read more

Predictive dialer/Hosted dialer/Call Center Software. Hosted, predictive dialer that can dial 10, 00,000 + Phone numbers daily.

Rating
4.1 / 5
5 / 5
Call Center software features
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Alerts / Escalation
Blended Call Center
Call Logging
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Real-Time Chat
Call Recording
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Alerts / Escalation
Blended Call Center
Call Logging
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Real-Time Chat
Call Recording
Advertising Agency software features
Campaign Management
Campaign Management
Access Governance software features
Reporting/Analytics
Reporting/Analytics
Interface screenshot
Desktop & Mobile Platforms

Cloud-hosted / box software

Application

Cloud-hosted / box software

Application

Support Working hours, Online Working hours, Online
Training
Documentation
Webinars
Personal
Online
Documentation
Webinars
Personal
Online
Reviews
5 / 5

Best VoIP

Benefits:

Ease of use, and I can adapt it to my needs whenever I want. The list is long: Record your voice mail message for different situations. Set your au... Read more

Ease of use, and I can adapt it to my needs whenever I want. The list is long: Record your voice mail message for different situations. Set your auto attendant to direct calls to your employees. Voice mail messages emailed to you. Forward voice mail through email. Make changes through the app or online. Answer your phone thorough the app...You don't have to be in the office to answer the office phone. We have bus, ness cards with one number and let the auto attendant direct the call. Best cost I found for office systems. And you can expand it.

Drawbacks:

I have found none. The system works great and gives me access to things like voice mail messages emailed to me. So, I can listen to voice mail righ... Read more

Summary:

We have started a landscape and hardscape business in Houston recently. Just a small family owned organization with big dreams. In researching a ph... Read more

Anthony "Tony" K.
5 / 5

Perfect Business Phone System!!

Benefits:

8x8 virtual office is awesome! There are so many cool features to this software. We have used 8x8 for over 5 years now, customer service has always... Read more

8x8 virtual office is awesome! There are so many cool features to this software. We have used 8x8 for over 5 years now, customer service has always been super helpful if we ever had any issues or questions. Purchasing new phones for new employees is a breeze, and setting everything up is always straight forward! What more can you ask for? We also love that virtual office has the chat feature, we utilize this daily to chat with all of the employees. We also love that there is a app, all of the employees have this app on their phone and have been using it like their desk phone during this COVID work from home time.

Drawbacks:

there are sometimes some delays, but very rarely is there any issues!

Summary:

We absolutely love 8x8 virtual office, we do not see a world where we would switch to a different phone software. If you are looking for a seamless... Read more

Ashley D.
5 / 5

8x8 Review

Benefits:

What I like most about this software is that it has a mobile application and I am able to take the calls practically anywhere I am, even when I am ... Read more

What I like most about this software is that it has a mobile application and I am able to take the calls practically anywhere I am, even when I am away from the computer. I am then able to connect back to the computer with a press of a button.

Drawbacks:

What I liked least about the software was whenever there is some sort of bug or issue, it is difficult to get support to fix the issue quickly. Esp... Read more

Summary:

Overall it is an ok voip system, however recently there have been more issues with the desktop app.

Andrey S.
4 / 5

Quickly improving to be a solid calling tool

Benefits:

8x8 checks all the basic boxes. It's easy to use for people who don't want to spend a lot of time getting to know the bells and whistles, but power... Read more

8x8 checks all the basic boxes. It's easy to use for people who don't want to spend a lot of time getting to know the bells and whistles, but powerful enough to meet the needs to super users. Cross-platform functionality is good and the experience between desktop/mobile has recently been brought into alignment with updates 8x8 has made. The company clearly cares about it's customers too as they are happy to come onsite for training and driving user adoption.

Drawbacks:

While the applications have drastically improved, a few small and large things annoy users. First, some of the interface screens still have not bee... Read more

Summary:

Verified Reviewer
5 / 5

Excellent Call Management for medium sized organizations

Benefits:

Drawbacks:

Summary:

Asterisk based Call Center and IP PBX software that is very flexible and scalable. Good reporting and analytic tools available in-built. astTECS ... Read more

Bipin K.

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