Compare FluentStream и Quvu

Take a look at comparison of based on the customers reviews. The rating is calculated in real time from reviews of customers.

Starting price from 1 usd. from 1 usd.
Who this service is for

From intelligent queue routing that fosters first call resolution to customized reporting that provide key insights into support team productivity,... Read more

Quvu revolutionises how you manage your contact centre with a fully cloud-based solution that enables you to customise your statistics and reportin... Read more

Rating
0 / 5
5 / 5
Call Center software features
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Alerts / Escalation
Blended Call Center
Call Logging
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Real-Time Chat
Call Recording
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Alerts / Escalation
Blended Call Center
Call Logging
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Real-Time Chat
Call Recording
Advertising Agency software features
Campaign Management
Campaign Management
Access Governance software features
Reporting/Analytics
Reporting/Analytics
Interface screenshot
Desktop & Mobile Platforms

Cloud-hosted / box software

Application

Cloud-hosted / box software

Support Working hours, Online Working hours, Online
Training
Documentation
Webinars
Personal
Online
Documentation
Webinars
Personal
Online
Reviews
5 / 5

A trusted partnership!

Benefits:

QUVU is an incredibly powerful tool that can adapt to the needs of the business regardless if you are running inbound/outbound or specific campaig... Read more

QUVU is an incredibly powerful tool that can adapt to the needs of the business regardless if you are running inbound/outbound or specific campaigns then this is the tool for you. We moved all of our business to remote working in March 2020 due the global pandemic and the QUVU platform has never failed us. Our staff can use it with ease, our management team use the data to constantly improve the business and I can't recommend this platform enough.

Drawbacks:

There are no cons as we work in close partnership for development and improvements.

Summary:

The software is great, the service is out of this world. The team are so patient in helping myself and my team to understand how it works and how t... Read more

Michael S.
5 / 5

Great Value

Benefits:

Ease of set up and great user interface, good to manage teams

Drawbacks:

Would like some bespoke features. and possibly an FAQ section

Summary:

overall experience good.

Paul C.
5 / 5

Quvu Review

Benefits:

Very simple and very effective. No real adaption period necessary for the staff

Drawbacks:

Nothing stands out here but there is always room for improvement

Summary:

Any issues that we have are resolved incredibly quickly. Both me and my staff have great rapport with all of the staff at Quvu. Very positive exper... Read more

Kev B.
5 / 5

Good enough for Business

Benefits:

I like how nicely this software is designed. The UI is actually very simple to navigate. And the options are immense.

Drawbacks:

They could improve more human contact. The staff number can be increased. But overall, it does its job pretty well.

Summary:

I love how versatile this software is. It does its job.

Md Golam D.

Alternative software

Cross-channel solution that covers contact center, web, and social aspects of customer service experience. Learn more about Oracle B2C Service

rating

4.4 ( 50 reviews )

Five9 is the all-in-one call center software that uses Practical AI to increase your team's effectiveness on the phone, web, email, chat and more. Use smart dialers to give your agents more time with live prospects. Get your customers to the right agent with intelligent routing. Use customer intent data to suggest the next best action to your agents. Analyze and report on performance in real-time. All with 24/7 customer support. See why 2000+ customer trust Five9. Learn more about Five9

8x8 Contact Center is a rich, self-service cloud contact center that provides a flexible, affordable and efficient way to engage with customers with powerful inbound and outbound call features. Get your agents set up and dialing within minutes. Increase productivity by swapping manual dialing with a predictive and progressive outbound dialer. Maximize your agents' productivity with 8x8 Contact Center's intelligent inbound call routing. Customers can be connected to the right agent every time. Learn more about 8x8 Contact Center

8x8s Virtual Office unified communications platform enables companies of all sizes with company-wide private chat, presence detection, softphones, web conferencing, video, Apple and Android mobile apps to improve collaboration on any device, anywhere. 8x8 Virtual Office integrates with leading business solutions such as Salesforce, Zendesk and NetSuite. Delivered in the cloud, sets up in minutes and is easily managed from any device. Learn more about 8x8 Virtual Office

Uniquely flexible call center software infrastructure for resellers and enterprises worldwide. With unified session management across all media channels (voice, email, SMS, chat, etc), locally or in the cloud, Sytel enables optimum agent utilisation and genuine first call resolution on all customer sessions. Automatic blending and load balancing across all media channels, inbound and outbound. Integration with any 3rd party business applications. Customise, localise and extend to suit you. Learn more about Softdial Contact Center

rating

4.3 ( 4 reviews )

Contact center creation platform that supports calls received from a variety of communication channels. Learn more about Hyperion Platform

rating

4.1 ( 50 reviews )

The Genesys Cloud CX platform is the next-generation, all-in-one cloud contact center solution that helps you manage and understand omnichannel interactions in a seamless customer journey. Give your employees a single tool that handles all communicationsvoice, chat, email, text message and more. An intuitive interface makes it easy to use, whether youre an agent, supervisor or IT administrator. Weekly feature releases ensure youll exceed customer expectations today and tomorrow. Learn more about Genesys Cloud CX

rating

3 ( 2 reviews )

Record every call or sample as needed, record the entire call or record on demand, change your configuration instantly. Learn more about VoiceLog

rating

4.9 ( 50 reviews )

ChaseData CCaaS software offers leading-edge technology and value for call centers with 5 or more agents. Superior performance, support service, and user-friendly interfaces make ChaseData CCaaS the clear choice for your business needs. Outbound predictive dialing, queued progressive dialing and managed preview dialing are combined in one powerful software suite which easily integrates with a multitude of third-party applications. Contact us today to request a free demo. Learn more about ChaseData CCaaS

rating

3.7 ( 3 reviews )

Your contact center is an important part of your business. In many cases, customers' impressions of your business are formed solely based on their interaction with your agents. View call activity up-to-the-second, generate reports and view a caller's experience from start to finish with TASKE. Learn more about TASKE Contact