Who is this service for?

Record every call or sample as needed, record the entire call or record on demand, change your configuration instantly.

About VoiceLog

Record every call or sample as needed, record the entire call or record on demand, change your configuration instantly.

Average rating 3/5

Total score
3
“Ease of use
3.5
User support
3
Features
3

Product details

Starting price:

1usd / per month
more about prices

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

BSG
http://www.bsgclearing.com
United States

Features

Alerts / Escalation
Archiving & Retention
Blended Call Center
Call Logging
Call Recording
Call Scripting
Call Tagging
Campaign Management
Event Triggered Actions
File Transfer
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
On-Demand Recording
Outbound Call Center

Predictive Dialer
Progressive Dialer
Queue Management
Real-Time Chat
Recording
Reporting/Analytics
Scheduled Recording

Alternatives VoiceLog


E
Eugenio A.

«Great for security »

Usability

Support

Features

3

Overall rating

Benefits:

That I finally can keep track and access easily the voice recordings

Drawbacks:

I would love to see a phone access that is mobile friendly to keep an eye on the logs

August 24, 2021
Feedback source: the Internet
A
Alba C.

«Concentrate when you are working!»

Usability

Support

Features

3

Overall rating

Benefits:

The recording after the representatives ask for permission is fast!

Drawbacks:

I don't like at all if i am listening to the recording and i get distracted i can not just pause it and play it again because it will start all over again from the beginning.

May 15, 2021
Feedback source: the Internet