Compare HotTelecom и smartiCloud

Benefits:

We have purchased a phone number from Hottelecom to get the ability to communicate with our clients/partners from the specific country without any ... Read more

We have purchased a phone number from Hottelecom to get the ability to communicate with our clients/partners from the specific country without any difficulties. And we do not need local presence to connect such a phone number. Their client support helped us so set up everything and answered all our questions.

Drawbacks:

It would be great to get a video calling option. They say it will be added in the future.

Summary:

We use Hottelecom's phone number to communicate with our clients and partners from the specific country. Now the process is simpler and more effect... Read more

We use Hottelecom's phone number to communicate with our clients and partners from the specific country. Now the process is simpler and more effective than it was before.

Benefits:

HotTelecom provides us with the virtual phone number and some additional services such as a complicated IVR tree and music on hold. They understood... Read more

HotTelecom provides us with the virtual phone number and some additional services such as a complicated IVR tree and music on hold. They understood our needs and offered the needed solution within a very short period of time. Now we have a great and stable telecom solution for our business that also has an impact on our total productivity in working with incoming calls.

Drawbacks:

We get everything we need, so there are no negative points to tell about.

Summary:

Our company receives a lot of incoming calls every day. It is a very time-consuming process - to forward call to the needed department or to provid... Read more

Our company receives a lot of incoming calls every day. It is a very time-consuming process - to forward call to the needed department or to provide the caller with another phone number for a contact with the needed employee. With HotTelecom we get an IVR tree solution that helps our clients and partners to choose the needed direction by themselves. We can use only one phone number for different needs and save time and money.

Benefits:

Very friendly and responsive support service! They helped me to find the best telephony solution for my business in 10 minutes. This company also p... Read more

Very friendly and responsive support service! They helped me to find the best telephony solution for my business in 10 minutes. This company also provide a wide range of different high-quality announcers to record voicemail greeting.

Drawbacks:

Nothing major to think of. All little issues I had was instantly fixed by HotTelecom support team.

Summary:

I can really recommend this service. Easy to set up and to use. Call forwarding both to SIP or to a phone number works perfectly and ensure high-qu... Read more

I can really recommend this service. Easy to set up and to use. Call forwarding both to SIP or to a phone number works perfectly and ensure high-quality connection.

Benefits:

The call quality is very good and the support response is fast. This is very important in order to have our lines working at all times and very min... Read more

The call quality is very good and the support response is fast. This is very important in order to have our lines working at all times and very minimal downtime if it every happens.

Drawbacks:

The online panel is a bit complicated at first to find call history details and other important information, but it gets easier after a few weeks

Summary:

We like the call quality and the price is very competitive. We have not experienced any downtime as of yet, but the very few times we contacted sup... Read more

We like the call quality and the price is very competitive. We have not experienced any downtime as of yet, but the very few times we contacted support it was fast and reliable

Benefits:

Possibilita' di smaterializzare il telefono. Facilita' nell'utilizzo.

Drawbacks:

Non ho trovato nulla che non fosse di mio gradimento.

Summary:

Benefits:

utilizzo pratico e immediato niente tempi di latenza

Drawbacks:

che solo in inglese non si possono scegliere alte lingue

Summary:

Benefits:

funziona il minimo indispensabile a quanto serve

Drawbacks:

non si può importare la propria rubrica nel softwere !!! dovrei riscriverla tutta

Summary:

peccato potrebbe essere migliore con poco (almeno per me)

Benefits:

La configurazione e' risultata subito semplice e intuitiva. Ci ha permesso di replicare la configurazione che avevamo in precedenza migliorandola.

Drawbacks:

Su apple abbiamo riscontrato inizialmente dei problemi, ma una volta forzati gli aggiornamenti e' tornato tutto a funzionare.

Summary: