Compare HotTelecom и smartiCloud

Take a look at comparison of based on the customers reviews. The rating is calculated in real time from reviews of customers.

Starting price from 1 usd. from 1 usd.
Who this service is for

HotTelecom provides an array of VoIP or Voice-over-Internet-Protocol services with no hassle and is very affordable. Offering 6000 virtual phone nu... Read more

Perfect solution for any Enterprise smartiCloud is a PBXaas based on a Ericsson-LG PBX software running on a super-safe Italian data-center. Design... Read more

Rating
4.8 / 5
4.2 / 5
Cloud Communication Platform software features
Call Routing
Call Routing
VoIP software features
SIP Trunking
SIP Trunking
Cloud PBX software features
Ring Groups
Virtual Extensions
Ring Groups
Virtual Extensions
Call Center software features
IVR / Voice Recognition
Call Recording
IVR / Voice Recognition
Call Recording
Telemedicine software features
Video Conferencing
Video Conferencing
Interface screenshot
Desktop & Mobile Platforms

Cloud-hosted / box software

Cloud-hosted / box software

Application

Support Working hours, Online Working hours, Online
Training
Documentation
Webinars
Personal
Online
Documentation
Webinars
Personal
Online
Reviews
5 / 5

One of the best phone number provider

Benefits:

We have purchased a phone number from Hottelecom to get the ability to communicate with our clients/partners from the specific country without any ... Read more

We have purchased a phone number from Hottelecom to get the ability to communicate with our clients/partners from the specific country without any difficulties. And we do not need local presence to connect such a phone number. Their client support helped us so set up everything and answered all our questions.

Drawbacks:

It would be great to get a video calling option. They say it will be added in the future.

Summary:

We use Hottelecom's phone number to communicate with our clients and partners from the specific country. Now the process is simpler and more effect... Read more

Helen H.
5 / 5

Very good VoIP solution to increase your work effectiveness

Benefits:

HotTelecom provides us with the virtual phone number and some additional services such as a complicated IVR tree and music on hold. They understood... Read more

HotTelecom provides us with the virtual phone number and some additional services such as a complicated IVR tree and music on hold. They understood our needs and offered the needed solution within a very short period of time. Now we have a great and stable telecom solution for our business that also has an impact on our total productivity in working with incoming calls.

Drawbacks:

We get everything we need, so there are no negative points to tell about.

Summary:

Our company receives a lot of incoming calls every day. It is a very time-consuming process - to forward call to the needed department or to provid... Read more

Max B.
5 / 5

Easy to use and to set up service

Benefits:

Very friendly and responsive support service! They helped me to find the best telephony solution for my business in 10 minutes. This company also p... Read more

Very friendly and responsive support service! They helped me to find the best telephony solution for my business in 10 minutes. This company also provide a wide range of different high-quality announcers to record voicemail greeting.

Drawbacks:

Nothing major to think of. All little issues I had was instantly fixed by HotTelecom support team.

Summary:

I can really recommend this service. Easy to set up and to use. Call forwarding both to SIP or to a phone number works perfectly and ensure high-qu... Read more

Jacob M.
4 / 5

Reliable at all times

Benefits:

The call quality is very good and the support response is fast. This is very important in order to have our lines working at all times and very min... Read more

The call quality is very good and the support response is fast. This is very important in order to have our lines working at all times and very minimal downtime if it every happens.

Drawbacks:

The online panel is a bit complicated at first to find call history details and other important information, but it gets easier after a few weeks

Summary:

We like the call quality and the price is very competitive. We have not experienced any downtime as of yet, but the very few times we contacted sup... Read more

Wagner G.
5 / 5

Ottima piattaforma, intuitiva e di facile utilizzo.

Benefits:

Possibilita' di smaterializzare il telefono. Facilita' nell'utilizzo.

Drawbacks:

Non ho trovato nulla che non fosse di mio gradimento.

Summary:

Verified Reviewer
4 / 5

appena installato

Benefits:

utilizzo pratico e immediato niente tempi di latenza

Drawbacks:

che solo in inglese non si possono scegliere alte lingue

Summary:

Verified Reviewer
2 / 5

si può dare/fare di più

Benefits:

funziona il minimo indispensabile a quanto serve

Drawbacks:

non si può importare la propria rubrica nel softwere !!! dovrei riscriverla tutta

Summary:

peccato potrebbe essere migliore con poco (almeno per me)

Oscar F.
5 / 5

Facilita' nell'utilizzo, semplicita' nella configurazione

Benefits:

La configurazione e' risultata subito semplice e intuitiva. Ci ha permesso di replicare la configurazione che avevamo in precedenza migliorandola.

Drawbacks:

Su apple abbiamo riscontrato inizialmente dei problemi, ma una volta forzati gli aggiornamenti e' tornato tutto a funzionare.

Summary:

MARCO T.

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