Compare CWorks и FacilityONE

Benefits:

Easy to use, clear, well organized. All 12 modules required and the PM module is outstanding, Mat. module is state of art and amazing in tracking i... Read more

Easy to use, clear, well organized. All 12 modules required and the PM module is outstanding, Mat. module is state of art and amazing in tracking inventory and reviewing of transaction. The work request and work order generation is excellent. The reporting is very satisfactory.

Drawbacks:

The software speed is slower than expected specially when dealing with work orders module. The remark when have multi storekeepers the security is ... Read more

The software speed is slower than expected specially when dealing with work orders module. The remark when have multi storekeepers the security is not granted. Some KPI,s not available like OEE.

Summary:

Better control on maintenance activities, peter records and excellent control over inventory.

Benefits:

Drawbacks:

Summary:

The software is very user friendly and easy to use. I could manage different size of sites under the same login. It's one time payment web based sy... Read more

The software is very user friendly and easy to use. I could manage different size of sites under the same login. It's one time payment web based system! And no limitation on sites, locations or assets. the Cleaning Module is fantastic and very practical. My maintenance department is managing all its work with this software including stores and purchases.

Benefits:

Being able to pull up reports and have access to the lists they created.

Drawbacks:

Cannot find items or work orders easily.

Summary:

We used the free version for years but it didn't allow us to access our own information easily. It was difficult to get the information we needed i... Read more

We used the free version for years but it didn't allow us to access our own information easily. It was difficult to get the information we needed into the defined fields.

Benefits:

easy damn complex software for the first impression. but so far so good

Drawbacks:

good performance and easy to use. especialy for maintenance crew

Summary:

good

Benefits:

Daily front end ease of use and functionality. Employees not in my department find it easy to use as well and have not been resistant to using. ... Read more

Daily front end ease of use and functionality. Employees not in my department find it easy to use as well and have not been resistant to using. PM scheduler is a great tool that keeps PM's from getting missed.

Drawbacks:

There is a learning curve on the back end setting up PM's and some other tasks but once you have it down it's not that bad.

Summary:

Benefits:

Our team loves that we can see the location of any work order or asset directly on the plan. This visual goes such a long way in our ability to as... Read more

Our team loves that we can see the location of any work order or asset directly on the plan. This visual goes such a long way in our ability to assess an issue or topic quickly and get to work. We don't have to go through the painstaking process of walking a coworker through the process of exactly where in the building we are referencing, it is right there in a drawing that we can all see. This saves so much time!

Drawbacks:

Our only wish would be to have the capability to upload and manage the CAD background files on our own instead of having the (awesome) FacilityOne ... Read more

Our only wish would be to have the capability to upload and manage the CAD background files on our own instead of having the (awesome) FacilityOne team do it every time we tweak a drawing. It would just add that much more flexibility to the program that is already so amazingly flexible!

Summary:

Our favorite part of the FacilityONE program is being able to see so much information on the go. We can be anywhere with a mobile device and have ... Read more

Our favorite part of the FacilityONE program is being able to see so much information on the go. We can be anywhere with a mobile device and have the ability to look up plans, or find a finish spec or talk through a work order with a team member. With this tool we are just so much more efficient and our jobs are that much easier to execute, it makes us one very happy team! We also can't say enough good things about the FacilityONE team. They are always extremely responsive to our questions, technical needs and provide their support in an incredibly gracious manner. Working with our FacilityONE account management team has felt like working with longtime friends or good family. They are kind, attentive and thoughtful outside of our direct needs with the program, you can expect a greeting card on Thanksgiving, Christmas, etc.!

Benefits:

Once I learned how to function in Legacy, it's been hard to re-learn the updated version of Unity. Yes, there have been learning opportunities but... Read more

Once I learned how to function in Legacy, it's been hard to re-learn the updated version of Unity. Yes, there have been learning opportunities but there is such a significant change in format, I've not spent the time re-learning what feels like an altogether different system.

Drawbacks:

Editing PM work orders has been a challenge. Eliminating duplicates and changing the standard assigned employee should be easier, I would think.

Summary:

Customer service has always been exceptional. Almost every request I've ever had has been handled in the same day.

Benefits:

This is a very good system to use for maintenance tracking and employee hour tracking. Easy to create new PM's for equipment and track old informat... Read more

This is a very good system to use for maintenance tracking and employee hour tracking. Easy to create new PM's for equipment and track old information as well. Best system we have used.

Drawbacks:

Not able to make name or task changes to existing PM's. If we have a more than one piece of equipment on the PM we cannot make a change to one of t... Read more

Not able to make name or task changes to existing PM's. If we have a more than one piece of equipment on the PM we cannot make a change to one of them without effecting the others. Also we don't like that the system logs you out after a certain amount of time. I have had log me out after on being in the program for 15 minutes.

Summary:

Facility One is a great database for our maintenance program.