Compare CWorks и Urgent

Benefits:

Easy to use, clear, well organized. All 12 modules required and the PM module is outstanding, Mat. module is state of art and amazing in tracking i... Read more

Easy to use, clear, well organized. All 12 modules required and the PM module is outstanding, Mat. module is state of art and amazing in tracking inventory and reviewing of transaction. The work request and work order generation is excellent. The reporting is very satisfactory.

Drawbacks:

The software speed is slower than expected specially when dealing with work orders module. The remark when have multi storekeepers the security is ... Read more

The software speed is slower than expected specially when dealing with work orders module. The remark when have multi storekeepers the security is not granted. Some KPI,s not available like OEE.

Summary:

Better control on maintenance activities, peter records and excellent control over inventory.

Benefits:

Drawbacks:

Summary:

The software is very user friendly and easy to use. I could manage different size of sites under the same login. It's one time payment web based sy... Read more

The software is very user friendly and easy to use. I could manage different size of sites under the same login. It's one time payment web based system! And no limitation on sites, locations or assets. the Cleaning Module is fantastic and very practical. My maintenance department is managing all its work with this software including stores and purchases.

Benefits:

Being able to pull up reports and have access to the lists they created.

Drawbacks:

Cannot find items or work orders easily.

Summary:

We used the free version for years but it didn't allow us to access our own information easily. It was difficult to get the information we needed i... Read more

We used the free version for years but it didn't allow us to access our own information easily. It was difficult to get the information we needed into the defined fields.

Benefits:

easy damn complex software for the first impression. but so far so good

Drawbacks:

good performance and easy to use. especialy for maintenance crew

Summary:

good

Benefits:

The software is very user friendly, easy to use and the flexibility to adapt to different workflows and processes makes the software very valuable ... Read more

The software is very user friendly, easy to use and the flexibility to adapt to different workflows and processes makes the software very valuable as you don´t need a lot of development if you find new more efficient and optimized ways of working. Furthermore it allows you to manage your assets in a lean and efficient way and reducing the manual input to a minimum but gives you a good overview to action any pain points or poor performance.

Drawbacks:

Still some development needed on the app, but it is coming on-going and Urgent Technology is working on a road map for future developments that I f... Read more

Still some development needed on the app, but it is coming on-going and Urgent Technology is working on a road map for future developments that I find very professional.

Summary:

Benefits:

Performance Lay-out Export to Excel....

Drawbacks:

Interface with financial process limited possibility to create BI reports Sharing of reporting

Summary:

Maintenance of Petrol Stations (1700)

Benefits:

Auto generated info enter pre-launch helps a lot. It allows user to enter tickets without review first. Invoicing appears to be better although sti... Read more

Auto generated info enter pre-launch helps a lot. It allows user to enter tickets without review first. Invoicing appears to be better although still some missing components that should be included.

Drawbacks:

Some missing components that were in old system. Moving around the system seems to take some added clicks of the mouse. Need a widget to tell you w... Read more

Some missing components that were in old system. Moving around the system seems to take some added clicks of the mouse. Need a widget to tell you when ticket was NOT sent to a contractor.

Summary:

Unknown

Benefits:

Developers are open to suggestions on ways to improve the software. Implementation can either be free of charge if it benefits the system, or charg... Read more

Developers are open to suggestions on ways to improve the software. Implementation can either be free of charge if it benefits the system, or chargeable depending on its ranking score. The platform is relatively straight forward to use and you ca easily extract data out in excel to analyse.

Drawbacks:

Bugs can impact day to day use but end to end testing could alleviate these issues. Updates to fix bugs can occur during out of schedule or schedul... Read more

Bugs can impact day to day use but end to end testing could alleviate these issues. Updates to fix bugs can occur during out of schedule or scheduled (quarterly) release. My preference would be to push updates out of schedule to reduce business impact.

Summary:

Overall the experience is positive. I frequently take suggestions from contractors and pass this onto support. The support team are helpful and str... Read more

Overall the experience is positive. I frequently take suggestions from contractors and pass this onto support. The support team are helpful and strive to provide a quality service. Development can take time and more often than not, there is a wait involved to see improvements implemented into the system. There is the ability to fast track this as a chargeable item.