Compare CommissionCalc и StreamCare

Benefits:

Our commmission structure is very detailed, and varies for internal vs. outside sales staff. Commission calc is a very robust system that can hand... Read more

Our commmission structure is very detailed, and varies for internal vs. outside sales staff. Commission calc is a very robust system that can handle it all. I have received many favorable comments about our reporting from our outside sales group... that we provide the most detail to them, and on a timely basis. Customer service is outstanding! It seems like they love the challenge of solving a problem or issue. They provide detailed follow up on the status of an issue, and won't leave you until you tell them you are satisifed with the fix. They have even worked evenings and weekends to solve a critical problem. Not that there is much need to call customer service... it seems we only call them for a major change or version update.

Drawbacks:

I am sure that we are not fully utilizing all the capabilities of the system.

Summary:

Highly recommend! You receive value for the money invested in this system... And, you work with wonderful people that go the extra mile to help yo... Read more

Highly recommend! You receive value for the money invested in this system... And, you work with wonderful people that go the extra mile to help you.

Benefits:

We currently process commissions for over 50 salespeople. CommCalc has been able to handle our company's specific requests. i.e. Rates increasing... Read more

We currently process commissions for over 50 salespeople. CommCalc has been able to handle our company's specific requests. i.e. Rates increasing upon reaching a specific threshold. Being able to override data that has come through erronously. Having report tabs listing any errors during the CommCalc run. Generating individual salespeople workbooks for field distributions. Having historical and current commission data for each period.

Drawbacks:

Due to our high volume of A/R activity, CommCalc takes about an hour to run. Ideally, it would be great for the program to calculate at a lesser am... Read more

Due to our high volume of A/R activity, CommCalc takes about an hour to run. Ideally, it would be great for the program to calculate at a lesser amount of time. However, as each new version has been released, the processing time has decreased. This is promising.

Summary:

We've had an excellent experience working with CommCalc. If issues ever occur, Flaum Tech is quick to respond and work on resolving the problems r... Read more

We've had an excellent experience working with CommCalc. If issues ever occur, Flaum Tech is quick to respond and work on resolving the problems right away. Their staff is thorough and explains the problems in depth in order to prevent the prolems from reoccuring. They also work well with our IT department in order to make conversions and upgrades as smooth as possible.

Benefits:

It is very flexible and handles many different ways of paying commissions and rebates. It integrates with Great Plains using integration manager w... Read more

It is very flexible and handles many different ways of paying commissions and rebates. It integrates with Great Plains using integration manager which is a plus. Customer service is very helpful and responsive.

Drawbacks:

There are numerous steps and details that have to be covered in order to properly integrate using integration manager. To prevent problems, I reco... Read more

There are numerous steps and details that have to be covered in order to properly integrate using integration manager. To prevent problems, I recommend writing a procedure manual that documents the steps and flow.

Summary:

If you need a flexible payment system that can also be uploaded into an ERP system, I recommend it.

Benefits:

Flaum Technologies responds quickly to any requests whether it's requests for support or program changes. The software is versatile by it's abilit... Read more

Flaum Technologies responds quickly to any requests whether it's requests for support or program changes. The software is versatile by it's ability to handle primary and secondary sales along with specific product commission rates. The integration with Microsoft Dyamics Great Plains avoids duplicity of data entry for calculating of commissions.

Drawbacks:

We worked with a reseller in the installation and implementation of the product. Our reseller was very familiar with our system and was able to wo... Read more

We worked with a reseller in the installation and implementation of the product. Our reseller was very familiar with our system and was able to work with Flaum Technologies directly for installation support. A suggestion would be to provide training directly to users in addition to the written instructions. Written instructions do not include the customization to the program.

Summary:

Great software, great service, great company to work with.