Who is this service for?

Any business - no specific market.

About GFI Archiver

GFI Archiver, is a business archiving solution for your emails, files and calendar entries. I's easy to install and setup and requires minimal administrative effort. It helps your company to reduce its dependency on PST files and to meet its legal and regulatory obligations. All emails and files are stored in a central location that is easily accessible. It is the no. 1 email archiving software for small to medium sized businesses.

Average rating 3.7/5

Total score
3.7
“Ease of use
4
User support
3
Features
4.2

Product details

Starting price:

1usd / per month
more about prices

Free trial:

Yes, get demo

Desktop & Mobile Platforms:

Windows

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

GFI Software
http://www.gfi.com
Set up in 1992
Malta

Features

Access Controls/Permissions
Archiving & Retention
Audit Management
Backup and Recovery
Canned Responses
Compliance Management
Compliance Tracking
Controls Audit
Data Import/Export
Data Recovery
Data Retention Management
Data Storage Management
Document Management
eDiscovery
Email Monitoring

Encryption
Environmental Compliance
FDA Compliance
HIPAA Compliant
Incident Management
ISO Compliance
Match & Merge
Multimedia Archiving
OSHA Compliance
Process/Workflow Automation
Queue Management
Response Management
Risk Management
Routing
Sarbanes-Oxley Compliance
Shared Inboxes
Signature Management
Spam Blocker
Storage Management
Surveys & Feedback
Threat Protection
Version Control
Web Archiving
Whitelisting/Blacklisting

Alternatives GFI Archiver


J
Josh F.

«Best e-Mail archiving solution I've used.»

Usability

Support

Features

5

Overall rating

Benefits:

Implementation was pretty simple and support is very helpful. The product sits in the background and receives a copy of the data that I need it to and just works. Full search and sort options make it easy to find messages. My users can even access the software to find their messages as they need to without bothering me.

Drawbacks:

Earlier versions were a little clunky and email retrieval was slow but the product really gets better with every revision. Current version seems to have removed those issues.

In sum:

We used to allow the use of large local archive files but since we moved to a centralized archival tool, we've eliminated these files and have decreased the amount of information stored on our Exchange server to boot. Great product.

June 7, 2021
Feedback source: the Internet
G
Ge M.

«Terrible support »

Usability

Support

Features

2

Overall rating

Benefits:

when it works it a good product. some good features and if it worked correctly would be a cost effective solution

Drawbacks:

Support is the worst i have experienced in 15 years in IT. They just do not care about there customers. Then I did a new setup in a different company and as i imported old mailboxes i noticed that some emails where not being imported. no error messages to work on either. I had no option but to contact support. I tried my best to keep there support team focused on resolving this issue. I put over 100 hrs into resolving this issue myself to no avail. The ticket was opened in November and 2 months later i still have no resolution. Best advise i can give anyone is stay away. This is not the solution you are looking for.

May 17, 2021
Feedback source: the Internet
O
Omotayo A.

«It's a reasonable software. »

Usability

Support

Features

4

Overall rating

Benefits:

I really like the fact that I could retrieve my lost emails using this software. There are times when I accidentally delete or archive an email. Getting an archived email back is somewhat difficult and with this software, that has been made easy. Nice one!

Drawbacks:

The only problem I have with this software is that the interface is somewhat complex for such a simple action to be done. This is not particularly a problem as long as you can get used to the interface as often as you use it.

In sum:

I once archived an email accidentally and I searched so long for it before I downloaded this software and activated a free trial, which helped me to get my archived emails back. There were important emails in the archive that I did not even know about.

April 15, 2021
Feedback source: the Internet
Andre F.

«Amazing system for exchange »

Usability

Support

Features

5

Overall rating

Benefits:

I have always used gfi for on premises exchange archiving of email messages. It works like a charm.

Drawbacks:

The advanced search feature could be better. Sometimes I have to do three or four searches instead of just one.

April 5, 2021
Feedback source: the Internet
O
Onno M.

«Maintenance increased by 300% without any communication!!!!!»

Usability

Support

Features

3

Overall rating

Benefits:

Has been an affordable way to archive mails

Drawbacks:

Terrible communication. Price increased by 300%

In sum:

Terrible communication.

March 26, 2021
Feedback source: the Internet
James T.

«Disappointing, not for organizations with a lot of users/mail»

Usability

Support

Features

3

Overall rating

Benefits:

Having had such a great experience with GFI Faxmaker it was a logical step to try their Mail Archiver product. Unfortunately it didn't deliver. It's priced very aggressively (or was at the time) but the old adage comes to mind "you get what you pay for". This product might be a great fit for the 5-50 user size Exchange shop but for us it didn't meet the demand.

Drawbacks:

We had 300 users and the archiver was essentially unusable on two levels: Mobile and Search. The mobile access was a waste of time (no app, a mobile-ready (barely) portal) and searching through your archive for mail took minutes to never (queries would just hang). To be fair, there were changes we could have made to the configuration, etc. but the first few months were so bad we moved on before we even attempted any remedies (the cost was low enough we could absorb it into our budget). When you have 300 angry users and not just a few here and there it becomes clear very quickly that the solution isn't meeting the need.

January 5, 2021
Feedback source: the Internet