Compare FieldAware и SnapSuite

Take a look at comparison of based on the customers reviews. The rating is calculated in real time from reviews of customers.

Starting price from 1 usd. from 1 usd.
Who this service is for

Our made-for-mobile, cloud-based software was designed from the ground up to provide ease-of-use with total flexibility. With FieldAware, you will ... Read more

Helps service and construction companies improve scheduling, manage project costs, and reduce paperwork stress.

Rating
3.3 / 5
5 / 5
Field Service Management software features
Online Time Clock
Payment Collection in the Field
Online Time Clock
Payment Collection in the Field
HVAC software features
For HVAC Companies
For HVAC Companies
Plumbing software features
Dispatch Management
Job Management
Mobile App
Routing
Service History
Technician Management
Customer Database
Dispatch Management
Job Management
Mobile App
Routing
Service History
Technician Management
Customer Database
Plumbing Estimating software features
Change Order Management
Change Order Management
Construction Estimating software features
Subcontractor Management
Subcontractor Management
Construction Management software features
Budget Tracking/Job Costing
Commercial
Contractor Management
Equipment Tracking
Estimating
Incident Reporting
Offline Access
RFI & Submittals
Residential
Budget Tracking/Job Costing
Commercial
Contractor Management
Equipment Tracking
Estimating
Incident Reporting
Offline Access
RFI & Submittals
Residential
Medical Billing software features
Quotes/Estimates
Quotes/Estimates
Contract Management software features
Electronic Signature
Electronic Signature
Hospital Management Software features
Accounting Integration
Accounting Integration
Pediatric software features
Scheduling
Scheduling
Utility Billing software features
Work Order Management
Work Order Management
Revenue Management software features
Inventory Control
Inventory Control
Law Practice Management software features
Contract/License Management
Contract/License Management
IT Management software features
Maintenance Scheduling
Maintenance Scheduling
Auto Dealer software features
Contact Database
Contact Database
Medical Practice Management software features
Inventory Management
Inventory Management
Medical Transcription software features
Mobile Access
Mobile Access
Chiropractic software features
Billing & Invoicing
Billing & Invoicing
Airline Reservation System software features
CRM
CRM
Interface screenshot
Desktop & Mobile Platforms

Cloud-hosted / box software

Application

Cloud-hosted / box software

Application

Support Working hours, Online Working hours, Online
Training
Documentation
Webinars
Personal
Online
Documentation
Webinars
Personal
Online
Reviews
4 / 5

FieldAware makes it easy to manage field crews

Benefits:

FieldAware is visually easy to read, quick to dispatch and the setup and implementation is quick.

Drawbacks:

I least like that a team can't see their dispatch and only the Team Lead can see the dispatch. Also, the Team Lead must clock an entire team in. So... Read more

Summary:

Overall we now easily dispatch field techs, export/import time sheets into our time payroll system, and can locate associates for a more efficient ... Read more

Davina F.
4 / 5

A solid field service customer management software

Benefits:

It's pretty easy to navigate. Jobs are in a nice big list. We've got years and years worth of customers. I've gone through the list many times over... Read more

It's pretty easy to navigate. Jobs are in a nice big list. We've got years and years worth of customers. I've gone through the list many times over organizing and categorizing our customers after I joined our company a year ago. It's easy to sort through the customers with the search feature, and the itemizer allows our techs to better organize our parts cost. The scheduler itself is really handy and a great way to keep an eye on who is where.

Drawbacks:

FieldAware has a lot of features we use, but it's also missing a lot of really crucial features other softwares like Service Titan have. Right now ... Read more

Summary:

Not a whole lot to share that I didn't above. We have processes to help us keep track of marketing expenses and income, though it's not built into ... Read more

Traver F.
2 / 5

Not For Everyone - But They'll Swear It Is

Benefits:

I loved the sales pitch. That's where my interest ended. We ended up paying into the triple-zeros for our "trial" period, which is fine, if it woul... Read more

I loved the sales pitch. That's where my interest ended. We ended up paying into the triple-zeros for our "trial" period, which is fine, if it would have delivered as promised. They were very friendly, and they do a great job on presentation. I'm sure that their software would work nicely for a company who didn't have customers with guidelines on how they want their deliverables or for a company who was just using it for dispatch or internal purposes.

Drawbacks:

Everything we tried to explain about our company ended up with their sales department telling us how WE could change to fit the software, not how w... Read more

Summary:

We did not benefit from it.

Verified Reviewer
5 / 5

Great after recent improvements

Benefits:

I use this software on a daily basis for my job. After the recent set of updates it has improved it hugely. Now is a lot less clunky to use and now... Read more

I use this software on a daily basis for my job. After the recent set of updates it has improved it hugely. Now is a lot less clunky to use and now does background syncs so jobs and be completed and you can browse your next jobs, before you had to wait for the completed job to sync on a sync screen. It lays out clearly what lies ahead for the day or the week. Also great little features like calling the customer though the app and the passthrough to google maps feature.

Drawbacks:

Fieldaware seemed to have ironed out all my cons about the app. Keep up the good work guys!

Summary:

At first I was disapointed, as said above after the recent updates it has now turned into a fantastoc product which is great, easy and smooth to us... Read more

Verified Reviewer
5 / 5

Most Efficient Field Service Management Software

Benefits:

SnapSuite has immensely helped our business become more efficient. It synced seamlessly with our existing Quickbooks system. My technicians use fli... Read more

SnapSuite has immensely helped our business become more efficient. It synced seamlessly with our existing Quickbooks system. My technicians use flip phones and the text message updates from SnapSuite enabled them to work even more efficiently. Our company saw a 15% increase in revenue after working with SnapSuite. My employees now manage their time better and that has helped the business grow.

Drawbacks:

The fact I least like about SnapSuite is that I did not find this software earlier.

Summary:

The rep really took the time to understand the inefficiencies of our business processes and delivered on his promise. The demo was promptly schedul... Read more

Akshay R.
5 / 5

Fantastic Fact Finding

Benefits:

I really like how the SnapSuite consulted with me regarding the needs of by business. Unlike other software firms who just deliver a pre-delivered... Read more

I really like how the SnapSuite consulted with me regarding the needs of by business. Unlike other software firms who just deliver a pre-delivered pitch and tell you their software will work perfectly for your business. SnapSuite really took the time to identify our needs and outline how they can solve them.

Drawbacks:

It is perhaps a little too custom. If that can even be considered a downside.

Summary:

The person who gave me the demonstration took the time to understand our needs and offer a tailored solution. He was real. He was honest. That a... Read more

Jared D.

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