Compare Aivan.ai и Symfact

Benefits:

After working with several document management systems, I was surprised how easily things could have been done! Zefort is very user friendly and in... Read more

After working with several document management systems, I was surprised how easily things could have been done! Zefort is very user friendly and intuitive, and the search engine does pretty much all of the work for you. You can review the key details/metadata of any uploaded document quickly, and finding the documents afterwards is as easy as uploading them. Also, I have found the software to be very reliable, I haven't seen any bugs in it.

Drawbacks:

So far, I have liked all of the features.

Summary:

I highly recommend Zefort due to it's user friendliness and reliability!

Benefits:

- I like the flexibility the tool provides as it can be customized to your needs; - Symfact is determined to understand their customer needs and ... Read more

- I like the flexibility the tool provides as it can be customized to your needs; - Symfact is determined to understand their customer needs and the business they are in and are not just selling a product. - Fast access to key decision makers in the company, very responsive team

Drawbacks:

- Pricing (not the total cost) was at the beginning a challenge due to the pricing metrics they first came up with but after a few meetings and Sym... Read more

- Pricing (not the total cost) was at the beginning a challenge due to the pricing metrics they first came up with but after a few meetings and Symfact understanding our challenges we found a good solution.

Summary:

Benefits:

Easy to use, very powerful reporting capabilities, cloud solution which performs robustly across our global operations regardless internet connecti... Read more

Easy to use, very powerful reporting capabilities, cloud solution which performs robustly across our global operations regardless internet connectivity challenges - mobile solution. We can easy store documents and keep our virtual storage safe.

Drawbacks:

There are not really major cons. We requested a simple effective solution and we got exactly what we asked for. Of course, with more users comes ... Read more

There are not really major cons. We requested a simple effective solution and we got exactly what we asked for. Of course, with more users comes an appetite to further improve reporting and presentation capabilities.

Summary:

My overall experience with Symfact was simply great. There were two key factors of this successful implementation in our organization: 1] We def... Read more

My overall experience with Symfact was simply great. There were two key factors of this successful implementation in our organization: 1] We defined very clearly what we want and why. We set "a minimum global standards" = focused on our most important master data. 2] Support from Symfact. We received outstanding support from Symfact having fully dedicated Project Manager. He was a true partner and not just an assigned consultant. He acted promptly, challenged our proposals and requests, but did not force us into his solutions or ideas. He was always looking for an optimal solution and passed all relevant best practice experiences to our project team. Our implementation was thus under competent project management and our mottos were: "Keep it simple" / "Less is more" / "Quality and completeness first". I wish to say THANK YOU and advice others to consider above if they decide to implement this tool. Vaclav Pavlu

Benefits:

Our company needed a software to help maintain the huge database of entities and this software will generate an org chart for you in a snap.

Drawbacks:

Needs a major update and overhaul. For example, when you add a contact, it shows their name and phone number and you have to click their name to re... Read more

Needs a major update and overhaul. For example, when you add a contact, it shows their name and phone number and you have to click their name to retrieve such person's email address. We're in the 21st century. I email more than call people. Small detail as such as the above makes it obvious that they aren't doing much to keep the software current with the times.

Summary:

I had the worst experience with [SENSITIVE CONTENT HIDDEN]. She listens to all your input like she cares and nothing gets done. We've had this soft... Read more

I had the worst experience with [SENSITIVE CONTENT HIDDEN]. She listens to all your input like she cares and nothing gets done. We've had this software for a year and I can't even use it since I'm still waiting for the [SENSITIVE CONTENT HIDDEN] to get back to us about the changes we requested to tailor the software. It's taking over six months for the programmers to give us the capability of putting in decimal points to go out 6 numbers.

Benefits:

User capabilities is self explanatory. The system and functionality is very clear and simple to administer. Quick response to portal inquiries.

Drawbacks:

It's not a "least" issue about the software, maybe a suggestion for something new in the feature. I'd like to see more default reports and dashboa... Read more

It's not a "least" issue about the software, maybe a suggestion for something new in the feature. I'd like to see more default reports and dashboards available vs. the option to self create.

Summary:

Ability to customize our process and fields. The implementation (workbook) was more detailed than I imagined, but that was a benefit because it al... Read more

Ability to customize our process and fields. The implementation (workbook) was more detailed than I imagined, but that was a benefit because it allowed to think through processes not initially on our radar. Our project lead provided exceptional service before and after the implementation.