Concord

Benefits:

The software keeps things organized and it is extremely easy to search for key words that may only be in certain clauses of a contract. Additionally, it is very easy for workflows and multi-department users to share contracts with ease.

Drawbacks:

It isn't as friendly to 3rd party users and they seem to want to execute contracts in a traditional paper fashion.

In sum:

Organization and speed of executing contracts are two of the most useful tools that Concord has provided.

Benefits:

Concord is easy to use and hard to get wrong. I like to simplicity which doesn't dumb down the complexity of what the tool tries (and succeeds) in doing The support we get from the team at Concord is second to none - they're responsive and super friendly with their being no such thing as a stupid question.

Drawbacks:

The only con I've found is that the underlying text editor has been updated which has caused a loss of functionality. However, the team at Concord jumped straight on a call with me to offer a workaround to solve my problem which was actually more efficient than the way I was previously completing the task anyway

In sum:

As a Vendor Management team, we use Concord for managing contracts and key documents such as NDAs. We find having Concord there helps us to track documents and ensure that key dates (such as service renewals) aren't missed.

Benefits:

Ease of use, easy to roll out to the team as we grow and we don't need to hold hands to get contracts out

Drawbacks:

None, the customer service is second to none

In sum:

I'm a fan of ease of use, as a long time SaaS user a product needs to be easy to use right away and i want to be able to get to work quickly. Concord has built just that . When needing to get a contract out quickly and struggling with making the contract sound "legal" enough Concord delivers. Concord has helped me take a 1 man PR agency to a 10 person Agency in 6 months.

Benefits:

The pros of this software that it is easy to use. If there is a function that I haven't used or have needed in awhile, there are great tutorials to assist.

Drawbacks:

At first there were a few functions that would have been nice to have. Shortly after, Concord notified me that they had enhancements to demo to me. Most of the functions that we needed were now available.

In sum:

Before Concord all we had were paper contracts so tracking was difficult. With Concord everything is electronic and in one place. I can easily search for a document in the Concord software, which makes my life so much easier!

Benefits:

I love that it is free. I also love the ease of use. it is very simple to create and edit a document that needs a signature. Very easy to add other recipients to the document that need to sign and very fast getting to the recipient's email.

Drawbacks:

Customer support for the free version can be updated. There was not much to help when first getting started.

In sum:

I had a pretty good experience using Concord. I will use in the future because it gets the job done.

Benefits:

I love the aesthetic component of Concord. The interface is clean-looking, easy to understand, and pleasing to the eye.

Drawbacks:

I was not thrilled with the lack of immediate tech support. There is a chat support service where you leave a message and then a team member responds at a later time.

In sum:

My experience with Concord has been fantastic. The implementation and customer support team have been responsive to all our questions every step of the way. The software is functional and has improved our productivity immensely. No more lapsed contracts (FOR REAL!). I wholeheartedly recommend Concord as a contract management solution.

Benefits:

The system is very helpful with maintaining our drivers files. They are help us with drug testing for random and pre employment.

Drawbacks:

Only con I have is that they will not except forms for the drivers files if they are missing any piece of information, even something as small as the missing year on a date.

In sum:

Overall I am very happy with Concord and would recommend it any large company who maintains driver files.

Benefits:

The functionality is intuitive - very easy to use! Love that there is an internal signature function built it - most other products on the market require signature functionality to be an added cost via a third party integration.

Drawbacks:

The signature function is a little clunky. Access controls/approval workflows are awesome, but could use some improvement so that roles can be more limited.

In sum:

Excellent - Customer support was and continues to be so supportive. Migrated from another contract management and have never looked back.

Benefits:

The native e-signature feature works very well. It's fairly intuitive and doesn't require external signatories to sign up or login. It even includes optional signature order and auto-request signature features that saves a lot of time not having to manually send the document to each person one at a time. Just send it to the first signatory and once it's signed, the system will automatically send it to the next signatory.

Drawbacks:

The biggest challenge has been the formatting issues when converting documents into Concord to create templates and the limited native formatting options. Once the templates are completed then everything run fairly smoothly, but this setup phase can be a bit time-consuming.

In sum:

Overall, I like that it's simple to use with a modern, intuitive user interface, has a native e-signature feature, a responsive and professional help desk, and at a reasonable price point. It's made a vast improvement in streamlining and organizing all our contracts.

Benefits:

Easy searchability. Use of tags to link docs. Customizable reports.

Drawbacks:

Pretty much any limitations from the early versions have been addressed and remedied over time.

In sum:

As a one-person legal department for a multi-state, multi-location company, it's essential that I have a centralized contracts repository that's easy to use and customize as the company grows.