Compare Amphis Customer и House-on-the-Hill

Take a look at comparison of based on the customers reviews. The rating is calculated in real time from reviews of customers.

Starting price from 1 usd. from 1 usd.
Who this service is for

Easy to use CRM Software and Invoicing Software. Supports Quotes and Invoicing, Contact Management, Jobs and Job Sheets, Appointments, Customer... Read more

House-onthe-Hill is a powerful, flexible and cost-friendly service desk software tool enabling the provision of excellent service management and cu... Read more

Rating
4.5 / 5
4 / 5
Medical Billing software features
Quotes/Estimates
Quotes/Estimates
Help Desk software features
Document Storage
Document Storage
CRM software features
Internal Chat Integration
Internal Chat Integration
Marketing Automation software features
Segmentation
Segmentation
Sales Force Automation software features
Email Marketing
Email Marketing
Interface screenshot
Desktop & Mobile Platforms

Cloud-hosted / box software

Cloud-hosted / box software

Application

Support Working hours, Online Working hours, Online
Training
Documentation
Webinars
Personal
Online
Documentation
Webinars
Personal
Online
Reviews
4 / 5

Reviw with honesty

Benefits:

User Friendly Easy to Use Great Design and appearance Flexible with which we can understand user's problem easily and according to that we able to... Read more

User Friendly Easy to Use Great Design and appearance Flexible with which we can understand user's problem easily and according to that we able to solve

Drawbacks:

CCustomer supporrt is not use so diifficult to solve if any issue occurs in any circumstances Otherwise its quite good

Summary:

Please work on customer support functionality

Ashish M.
5 / 5

If only all company's had customer support like this!

Benefits:

This is a great bit of software, but what makes it is the support that goes with it! They have been excellent from the start, from my first questio... Read more

This is a great bit of software, but what makes it is the support that goes with it! They have been excellent from the start, from my first question. Tom has come back to me quickly and all ways with the best way to sort out my problem

Drawbacks:

It doesn't support the screen on my notebook, but I have got round that.

Summary:

I would recommend this software to anyone looking to build and add more functions to there database

Andy T.
4 / 5

Samson Security Fire and Facilities' Usage of House on the Hill's Helpdesk Solution

Benefits:

- Ease of uptake to a company that has not utilized this type of product before in the past. - The product act as a multitool, and can be sold as a... Read more

- Ease of uptake to a company that has not utilized this type of product before in the past. - The product act as a multitool, and can be sold as a service to your own clients, or used internally to allow your team and clients to communicate about ongoing work. - Incredibly useful to have in facilities to allow you to keep track of the multitude of ad-hoc tasks that come your way to ensure that you are always on top of billing and not giving service away for free when paying wages. - The team at HotH are incredibly attentive and resourceful, any issues I have had, problems that needed solving or features that needed adding have been dealt with promptly and professionally whilst establishing a strong relationship with the in house team there. - A full days training was provided in office (pre covid) by the HotH team to bring managers and operators up to speed on the use of the software - The platform can be run by a limited number of users and operators giving great utility to to small teams to manage large portfolios and volumes of work requests - The HotH library is full of descriptions on how to utilise certain aspects of the platform - Some features will need redeveloping for a users unique requirements, the product is not one size fits all however the team through

Drawbacks:

- The user interface could use some modernization compared to other products it can seem quite 'last gen' at times - Creating forms and navigating ... Read more

Summary:

As it stands this products and the service that are provided are of an incredible standard, navigating the product and visualising/utilising easily... Read more

Jamie A.

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