Compare Amphis Customer и Pega CRM

Take a look at comparison of based on the customers reviews. The rating is calculated in real time from reviews of customers.

Starting price from 1 usd. from 1 usd.
Who this service is for

Easy to use CRM Software and Invoicing Software. Supports Quotes and Invoicing, Contact Management, Jobs and Job Sheets, Appointments, Customer... Read more

Pegasystems offers a transformational approach to CRM with products that help you build strong, long-lasting and profitable relationships with your... Read more

Rating
4.5 / 5
3.8 / 5
Medical Billing software features
Quotes/Estimates
Quotes/Estimates
Help Desk software features
Document Storage
Document Storage
CRM software features
Internal Chat Integration
Internal Chat Integration
Marketing Automation software features
Segmentation
Segmentation
Sales Force Automation software features
Territory Management
Email Marketing
Territory Management
Email Marketing
Medical Transcription software features
Mobile Access
Mobile Access
Interface screenshot
Desktop & Mobile Platforms

Cloud-hosted / box software

Cloud-hosted / box software

Support Working hours, Online Working hours, Online
Training
Documentation
Webinars
Personal
Online
Documentation
Webinars
Personal
Online
Reviews
4 / 5

Reviw with honesty

Benefits:

User Friendly Easy to Use Great Design and appearance Flexible with which we can understand user's problem easily and according to that we able to... Read more

User Friendly Easy to Use Great Design and appearance Flexible with which we can understand user's problem easily and according to that we able to solve

Drawbacks:

CCustomer supporrt is not use so diifficult to solve if any issue occurs in any circumstances Otherwise its quite good

Summary:

Please work on customer support functionality

Ashish M.
5 / 5

If only all company's had customer support like this!

Benefits:

This is a great bit of software, but what makes it is the support that goes with it! They have been excellent from the start, from my first questio... Read more

This is a great bit of software, but what makes it is the support that goes with it! They have been excellent from the start, from my first question. Tom has come back to me quickly and all ways with the best way to sort out my problem

Drawbacks:

It doesn't support the screen on my notebook, but I have got round that.

Summary:

I would recommend this software to anyone looking to build and add more functions to there database

Andy T.
4 / 5

PEGA review

Benefits:

- Rarely crashed and was very efficient in processing customer credit card requests. Took me only 1 day to be comfortable with software, was used t... Read more

- Rarely crashed and was very efficient in processing customer credit card requests. Took me only 1 day to be comfortable with software, was used to handle maintenance and changes of credit card accounts for TD Canada Trust bank.

Drawbacks:

- Certain processes for a customer couldn't be done in PEGA and another software had to be used (for example removing an overlimit block on custome... Read more

Summary:

- I enjoy using PEGA CRM, very efficient, fast, rarely crashes and allows me to give a customer a great customer service experience over the phone

Robel T.
5 / 5

Build your application quickly

Benefits:

You can develop a web application from 0 without writing a single line of code. With its model-based approach it allows you to diagram your process... Read more

You can develop a web application from 0 without writing a single line of code. With its model-based approach it allows you to diagram your processes and from there build all the logic that your application needs. It has a wide range of prefabricated components with the best practices which reduce the chances of errors and reduce built time.

Drawbacks:

To solve very specific needs of your application you need to adapt to the limits of this tool since you do not write code in it. Likewise, its cont... Read more

Summary:

I use this tool daily to develop a CRM for a client in the area of tourism. Based on the processes defined by the business area of the company, we ... Read more

Verified Reviewer
5 / 5

Pega CRM

Benefits:

The windows of communication are awesome, The security to interact with departments to sync with each other to provide a more meaning full and accu... Read more

The windows of communication are awesome, The security to interact with departments to sync with each other to provide a more meaning full and accurate decision making before getting back to the caller.

Drawbacks:

Certain data may have human flaws, such as grammar or old updates that may not be completely relevant to the caller or customers now status.

Summary:

My overall experience with Pega has been wonderful.

Kerry-ann H.
2 / 5

Give this one a pass

Benefits:

There are deep cases where a product like Pega would thrive. However, increasingly these feel like edge cases as the market is very mature now. ... Read more

There are deep cases where a product like Pega would thrive. However, increasingly these feel like edge cases as the market is very mature now. Works very well with legacy data and can be fairly easily customized for a specific client interaction type.

Drawbacks:

It is easily the hardest application to work with that I have ever supported. Pega itself provides little insight into changes and things like secu... Read more

Summary:

Verified Reviewer

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