Who is this service for?

Bank, Insurance, Mutual, Social Housing, Transportation, Industry, Public Institutions, Tourism, Leisure, Consulting Firms ...

About Efficy CRM

Efficy is a European publisher offering a complete customer relationship management (CRM) platform. Our solutions are flexible, open, collaborative and available in SaaS or on-premise mode. From small businesses to large corporations and public institutions, they adapt to the business issues of BtoB and BtoC organizations, at an optimal cost. Our teams support our 10,500 customers in their digital transition on a daily basis.

Product details

Starting price:

1usd / per month
more about prices

Desktop & Mobile Platforms:

Mac

Windows

App - Android

App - IOS

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

Efficy
http://www.efficy.com
Set up in 1998
Belgium

Features

Activity Tracking
Alerts / Escalation
Alerts/Notifications
Blended Call Center
Brainstorming
Budgeting/Forecasting
Business Card/Badge Scanning
Buy Side (Suppliers)
Calendar Management
Calendar/Reminder System
Call Logging
Call Recording
Call Scripting
Campaign Management
Cataloging/Categorization

Change Management
Churn Management
Client/Property Matching
Collaboration Tools
Communication Management
Community Management
Completion Tracking
Compliance Tracking
Contact Database
Contact Management
Content Creation
Content Management
Contract Lifecycle Management
CRM
Customer Service Analytics
Customer Support
Dashboard
Data Import/Export
Discussions / Forums
Document Management
Document Storage
Electronic Signature
Email Marketing
Email Response Control
Feedback Management
Forecasting
Full Text Search
Gamification
Gift Card Management
Government Contracts
Inbound Call Center
Internal Chat Integration
IVR / Voice Recognition
Knowledge Management
Lead Generation
Lead Management
Lead Qualification
Live Chat
Loyalty Cards
Loyalty Program
Manual Dialer
Marketing Automation
Member Portal
Membership Management
Milestone Tracking
Mobile Access
Outbound Call Center
Performance Metrics
Portfolio Management
Pre-built Templates
Predictive Dialer
Progressive Dialer
Project Management
Project Planning
Prospecting Tools
Queue Management
Quotes/Estimates
Real Time Editing
Real-Time Chat
Referral Tracking
Reporting/Analytics
Requirements Management
Resource Management
Rewards Management
Sales Pipeline Management
Search/Filter
Segmentation
Self Service Portal
Sell Side (Customers)
Shared Contacts
Social Media Integration
Specialty Contracts
Task Management
Territory Management
Time & Expense Tracking
Version Control
Video Conferencing
Video Support
Workflow Management

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