Who is this service for?

Kapture CRM has ready to use industry-specific configurations that can be applied to Hotels, Retail, E-commerce, Real Estate, Travel, HealthCare, Service Professional, Large Enterprises, FMCG & Cruise

About Kapture CRM

Kapture CRM is a business automation platform for Customer service & sales. With omnichannel support, knowledge base & easy to use clean user interface, boost agent productivity & reduce response time. It also includes features like Auto Assign tickets, Interaction history, Call recording, custom roles & permissions, churn 500+ reports. It is fully configurable with your workflow. Kapture has a self-service portal & AI-powered chat to help building sustainable relationships with customers.

Product details

Starting price:

1usd / per month
more about prices

Free version:

Yes

Free trial:

Yes, get demo

Desktop & Mobile Platforms:

Mac

Windows

App - Android

App - IOS

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

Adjetter Media
http://www.kapturecrm.com/
Set up in 2011
India

Features

Activity Dashboard
Alerts / Escalation
Alerts/Notifications
Appointment Management
Appointment Scheduling
Calendar/Reminder System
Call Center Management
Call Logging
Cataloging/Categorization
Chatbot
Collaboration Tools
Commenting/Notes
Contact Management
Content Delivery
Content Management

CRM
Customer Database
Customizable Branding
Customizable Reports
Customizable Templates
Document Management
Document Storage
Drag & Drop Editor
Email Management
Email Marketing
Email Templates
Feedback Management
For Sales Teams/Organizations
Full Text Search
Goal Management
Interaction Tracking
Internal Chat Integration
Inventory Management
Knowledge Base Management
Knowledge Management
Lead Generation
Lead Management
Lead Qualification
Lead Scoring
Live Chat
Marketing Automation
Meeting Management
Mobile Access
Mobile Interface
Multi-Channel Communication
Multi-Language
Performance Management
Performance Metrics
Presentation Tools
Proposal Management
Queue Management
Quotes/Estimates
Reporting/Analytics
Rich Text Editor
Sales Pipeline Management
Segmentation
Self Service Portal
SEO Management
Service Level Agreement (SLA) Management
Social Media Integration
Surveys & Feedback
Task Management
Territory Management
Third Party Integrations
Training Management
User Management
Virtual Assistant
Workflow Management
WYSIWYG Editor

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