Salesnet CRM

Benefits:

Easy to use once you receive training and the customer service is always fast efficient, effective and friendly!

Drawbacks:

That you do not have the options to change a few fields around and a few reports can not be tailored to our companies needs.

Benefits:

The sales process engine is by far the most powerful tool, especially when combined with dashboards that give instantly understandable information as to sale progress and next steps. In addition, the ability to extract information and drop it into MS Word is easy, straight forward and repeatable so that customized reports for off-line use.

Drawbacks:

The older version tended to have an old interface, but the new version makes it as good as or better than anything else on the market.

In sum:

I am forced to use Salesforce.com with new management at RWD; however, my productivity and sales results are limited by the limits of that system. I critically miss the lack of sales process as SFDC uses a stage gate approach which becomes nebulous and unpredictable in its application.

Benefits:

This tool has worked me wonderfully in the 8 months I have been using it, thank the creators because they have significantly reduced my work times

Drawbacks:

We could improve the interface of the tool, it took me a little work to learn how to use it and navigate it.

In sum:

Less time work hard

Benefits:

It's very easy to look up clients and their point of contact.

Drawbacks:

Too difficult to create new reports. I want to just easily click what I want to see in a report.

Benefits:

As said earlier Salesnet indeed offers a powerful process engine to easily build your sales process right into your CRM. This intergrated approach gets you a productivity increase while managing your complex sales processes.

Drawbacks:

However being a Miller Heiman customer using my Gold, Blue and Green sheets it would be the cream on the cake if Salesnet offered the integration, using the Sales Access Manager software from Miller Heiman. An integration of this level would jumpstart your efficiency when dealing with complex deals, managed on your Blue sheets.

In sum:

Great value, especially after the makeover this CRM solution is just one of those top products out there!!

Benefits:

Very complete CRM product that truly drives our sales best practice.

Drawbacks:

It has so much functionality that we can use all the features

In sum:

If you want to improve your sales you should purchase Salesnet.

Benefits:

SalesNet is streamlined to make it user-friendly and efficient. It's customizable tabs, sort-by features and numerous contact categories are all functions I find very helpful.

Drawbacks:

It is somewhat of a tedious process to import new leads, having to format the excel spreadsheet just right. However, if there are any errors or kick-outs, it is easy to go back and make said changes.

Benefits:

Easy to use once you receive training and the customer service is always fast efficient, effective and friendly!

Drawbacks:

That you do not have the options to change a few fields around and a few reports can not be tailored to our companies needs.

Benefits:

Going from no CRM to having CRM is a drastic improvement. We are happy to be able to access all of this information in one place.

Drawbacks:

I think the overall feel of the website is dated, it doesn't seem intuitive to me as a regular user. I've learned some tricks to get around some of the bugs while they're being hashed out. I'm hoping it will improve

Benefits:

It's very easy to look up clients and their point of contact.

Drawbacks:

Too difficult to create new reports. I want to just easily click what I want to see in a report.