Revelation helpdesk is a 100% web based help desk solution that is so efficient it is like adding a virtual employee to your staff at a fraction of the cost. Through our transparent feature set and commitment to "ease of use," Revelation delivers the power and flexibility to lift you up to the next level rather than stand in your way. Learn more about Revelation helpdesk
Compare Casengo и Travtus
Take a look at comparison of based on the customers reviews. The rating is calculated in real time from reviews of customers.
| Starting price | from 1 usd. | from 1 usd. |
| Who this service is for |
Empowers retailers and small businesses to respond to customer questions faster. Team inbox for customer chats, emails, social posts. Dealing wi... Read more |
A property management solution that provides specialist maintenance management software for the multi family housing market. |
| Rating | ||
| Call Center software features |
Queue Management
Alerts / Escalation
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Queue Management
Alerts / Escalation
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| Agile Project Management software features |
Workflow Management
|
Workflow Management
|
| Knowledge Management software features |
Knowledge Base Management
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Knowledge Base Management
|
| Electronic Medical Records software features |
Self Service Portal
|
Self Service Portal
|
| Customer Service software features |
Live Chat
Social Media Integration
Virtual Assistant
|
Live Chat
Social Media Integration
Virtual Assistant
|
| Law Practice Management software features |
Email Management
|
Email Management
|
| Interface screenshot |
|
|
| Desktop & Mobile Platforms |
Cloud-hosted / box software 
Application 
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Cloud-hosted / box software
Application
|
| Support | Working hours, Online | Working hours, Online |
| Training |
Documentation
Webinars
Personal
Online
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Documentation
Webinars
Personal
Online
|
| Reviews |
Casengo Review Benefits: It helps to respond to customer queries on the whatsapp channel in real -time. It has the ability to synchronize all the posts, files(images, audio... Read more It helps to respond to customer queries on the whatsapp channel in real -time. It has the ability to synchronize all the posts, files(images, audio and videos) and these are used to understand the customer query and offer support. It's a good reporting tool for both the admin and user. You can also use it to extract reports, add users with different access rights. Drawbacks: It's vulnerable to internet connection, once the connection is weak or off, then conversations can not come through as the device has to synchroni... Read more Summary: So far so good with all the above positive advantages not even exhausted. I recommend this software, it has helped so much to enable the brand dive... Read more Casengo Benefits: The software allows up to 8 agents (and more) to engage clients on the Whats-app social media channel. This enables us respond to clients quickly ... Read more The software allows up to 8 agents (and more) to engage clients on the Whats-app social media channel. This enables us respond to clients quickly as opposed to using a phone, since only one agent can respond to the chats. Drawbacks: If a reply has been sent, it can't be edited nor deleted. It is greatly affected by slow internet speeds. Summary: I have come to love it. Initially, listening to audio or videos wasn't enabled but that has been resolved. Plus, we can now view agent statistics i... Read more Best Live Chat Software for the price! Benefits: Very intuitive features when in chat and integrating it for your business. Mobile integration so very industry leading. Drawbacks: Lacks some features such as customer tracking and monitoring features such as recent activity and ability to pull up history for the customer. Summary: Basic features for live chat. Might be lacking some features however not deal breaking. |
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Great solution for small bussiness
Benefits:
This is realy a great system, for free for 1 agent and affordable when your bussiness will grow to more agents. Small problems are quickly answered... Read more
This is realy a great system, for free for 1 agent and affordable when your bussiness will grow to more agents. Small problems are quickly answered and solved by their very friendly helpteam. Joppe, thanks for your help untill now!
Drawbacks:
Summary:
As bussiness was growing, I was looking for a good customer management system, while piles of emails were giving me headaches. I came along Casengo... Read more
As bussiness was growing, I was looking for a good customer management system, while piles of emails were giving me headaches. I came along Casengo wich is free for small bussiness (1 agent), but with all the features available! Emails, chat, twitter, faq.