Who is this service for?

Khoros Care serves primarily the world's largest brands.

About Khoros Care

Khoros Care enables clients to serve their customers on their digital channel of choice with unmatched operational insight & automation to boost customer satisfaction and reduce costs. Khoros Care offers Messaging to serve more customers with the convenience of messaging; In-App Messaging to securely message with customers in your brands mobile app or website; & Social Care to monitor & respond on social channels at any volume to protect your brand and build customer satisfaction.

Product details

Starting price:

1usd / per month
more about prices

Desktop & Mobile Platforms:

Mac

Windows

App - Android

App - IOS

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

Khoros (formerly Spredfast + Lithium)
https://www.khoros.com/
Set up in 2008
United States

Features

Alerts / Escalation
Appointment Management
Audience Targeting
Automated Publishing
Brand Tracking
Calendar/Reminder System
Call Center Management
Collaboration Tools
Content Management
Customer Engagement
Customer Support
Email Management
Email Marketing
Knowledge Base Management
Lead Capture

Lead Nurturing
Live Chat
Marketing Automation
Multi-Account Management
Multi-Channel Social Integration
Performance Metrics
Post Scheduling
Queue Management
Reporting/Analytics
Self Service Portal
Sentiment Analysis
Social Media Integration
Social Media Monitoring
Surveys & Feedback
Task Management
Virtual Assistant
Workflow Management

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