Who is this service for?

Replyco is a customer service software that helps eCommerce sellers better manage their inbox. It's ideal for eBay, Amazon & Shopify stores that want to improve response rates to buyer inquiries.

About Replyco

Replyco is a helpdesk software designed to help eCommerce sellers improve customer service. Centralize & organize messages from eBay, Amazon, Shopify, and more. Reduce workload with automated organization, auto-responders, auto-assign & priority settings. Respond to messages quickly with email templates & one-click access to order information. Plus get detailed reporting to monitor performance. Try it free today.

Product details

Starting price:

1usd / per month
more about prices

Free trial:

Yes, get demo

Desktop & Mobile Platforms:

App - Android

App - IOS

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

Replyco
https://replyco.com
Set up in 2019
United Kingdom

Features

Alerts / Escalation
Appointment Management
Archiving & Retention
Automated Routing
Call Center Management
Canned Responses
Customizable Branding
Data Recovery
Document Storage
Email Management
Email Monitoring
IT Asset Management
Knowledge Base Management
Live Chat
Macros/Templated Responses

Multi-Channel Communication
Network Monitoring
Performance Metrics
Queue Management
Real-Time Chat
Remote Access/Control
Reporting/Analytics
Response Management
Routing
Self Service Portal
Service Level Agreement (SLA) Management
Shared Inboxes
Signature Management
Social Media Integration
Spam Blocker
Surveys & Feedback
Ticket Management
Virtual Assistant
Whitelisting/Blacklisting
Workflow Configuration
Workflow Management

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