IntraLinks Dealspace

Benefits:

Easy to set up users, provide/revoke access, maintain the portal and alerting users. It has some useful features like those.

Drawbacks:

Oftentimes, the program freezes and times out and I have to re-submit the documents. This can be frustrating as i have to redo the process

In sum:

It is a good source to transmit secured documentation, but the connectivity issues make it a frustrating experience at times.

Benefits:

I really liked the security and functionality of this product. We run clinical research trials, and with that comes confidential information. Some sponsors will send us safety reports in the mail, but more and more, sponsors are using different portals. For one sponsor, IntraLinks is who they use, and it's great! The document that my principal investigator needs to review is emailed to us. I get a copy of this email and my boss does as well. We each have a lot in to view the document. This is great because we can make sure that only people who need to see it do - he reviews and signs the document and I file that document with our regulatory records. I also like that we can go back and look at old safety reports. We can make sure that we've reviewed all the reports to date, or if we need to reprint information it's always there and easily accessible.

Drawbacks:

The only con is that we get a lot of emails. I receive one email about the document when it's posted, but my boss receives a total of 3 per document. I'm not sure if this is a glitch or a full proof way of making sure the document is reviewed. Either way it seems a little excessive. However, as someone in regulatory I would rather have 3 copies then no copies!

In sum:

I really like IntraLinks. I work with a lot of different sponsors and they all have different ways of administering safety reports to clinical research sites. I like that we get email notifications and can reference the reports later. Sometimes sponsors will send reports via regular mail, and the only issue with that is that we have no way to back up when that report was received. With IntraLinks, if we have a report missing, we can look back and say, "this report was definitely sent to us on this date," and that's really important for us.

Benefits:

Able to easily organize multiple documents across studies. Able to send secure documents through this platform.

Drawbacks:

I found it difficult to navigate in some instances and slows me down. I would like it to be more user friendly.