Compare @EASE и Shelby Online Giving

Benefits:

it has a lot of information at hand. Once you know how to use it, it is very useful. The reports are very helpful. The support is GREAT!

Drawbacks:

would like to be able to access more data/information from the reports - it would be nice to be able to drill down in some of them (similar to simp... Read more

would like to be able to access more data/information from the reports - it would be nice to be able to drill down in some of them (similar to simply accounting). It takes awhile to understand and use.

Summary:

Benefits:

Mail Merge Various Reporting Features Receipting Information Saved

Drawbacks:

I have the occasional frustration getting exactly the information I am looking for on reports - this is likley a training issue that could be solve... Read more

I have the occasional frustration getting exactly the information I am looking for on reports - this is likley a training issue that could be solved by re-reading the manual.

Summary:

Using the @Ease database has really improved the capturing of our information through features such as the receipt notes and qualities. I have acc... Read more

Using the @Ease database has really improved the capturing of our information through features such as the receipt notes and qualities. I have access to all our Foundation's information at my finger tips that is so much more specific than what appears in deposit books or the memo line of cheques. Our bookkeeping practices are more sound and error-proof now than before. I also make great use of the mail merge features and report printing for presenting to my Board of Directors.

Benefits:

Canadian-owned and operated. Multi-constituent functionality. Price point.

Drawbacks:

It is sometimes hard to follow the path that tech support offers, I think because it's so intuitive for them. I need to be sure that I am asking qu... Read more

It is sometimes hard to follow the path that tech support offers, I think because it's so intuitive for them. I need to be sure that I am asking questions very clearly and that I am asking them to slow down so I can actually learn from the tech support conversation.

Summary:

I've worked with a big database that everyone has heard of and can say that @ease is capable of everything that I ever used that big one for - and ... Read more

I've worked with a big database that everyone has heard of and can say that @ease is capable of everything that I ever used that big one for - and at a fraction of the price. Donors, memberships, volunteers - You couldn't ask for more responsive customer service. The tutorials are well worth the time. Also, I am very happy to support a Canadian-owned company. Not having to worry about fluctuating prices because of differences in exchange rates makes budgeting so much simpler.

Benefits:

Drawbacks:

Summary:

Pros: We are able to easily capture and track: donor info, donation summaries, and donor trends to help us achieve our fundraising goals. We are ab... Read more

Pros: We are able to easily capture and track: donor info, donation summaries, and donor trends to help us achieve our fundraising goals. We are able to pull and analyze practically any report that we desire, which is helpful with forecasting campaigns and evaluating our successes. It is also a great tool for scheduling grants, proposals, and Impact Reports, which is important with fundraising and donor stewardship. Cons: The updates to the software can be complicating and confusing, especially if you have @Ease on a multitude of computers. It can be highly open to human error with data entry, which means you need to remain at a high level of focus when entering donation information. There are times that you need multiple windows open when performing a task, however, you need to close windows that have vital information in order to open up another window that has other vital info that you need, resulting in having to write down information on paper or trying to remember key information.