AspDotNetStorefront

In sum:

Wonderful tech support. I work a lot with Erik and could not ask for anyone better. He goes above and beyond. Extremely knowledgeable, quick to respond and very helpful. He always looking for ways to improve our site and make my work load easier. I couldn't ask for anyone better

In sum:

I just wanted to say hi and send you yet another compliment. I am still extremely impressed with DotFeed. I can't think of any other platform that could possibly be as easy to use as DotFeed. I logged in and made some major data mapping changes within minutes and now I'm using my extra time to say thank you again for creating DotFeed! One of your feed providing competitors calls me every week and I tell them every time that they can't even come close to matching your service. You guys are a life saver. I'm REALLY looking forward to the QuickBooks feed, please let me know as soon as its out.

In sum:

Wesley Redding in support has been helping me with refining my feed to Google Merchant Center, his knowledge of the product has been invaluable and the speed at which he deals with issue if brilliant.. really can't complain!

In sum:

I'm a long-time AspDotNetStorefront user. I'm not a computer IT guru; I'm a creative media company owner who hires out IT support for updates and tweaks. I just updated our webstore to version 9.4, and not only was it the easiest, most glitch-free update ever, but I'm really, really excited about the new downloads updates in this version. My company sells creative media; video, audio, and print products. Our business is transitioning hard and fast from DVD & CD sales to direct digital downloads. This new version of the store gives me everything I've ever asked for in a downloads system. Buyers never leave their browser, and get immediate gratification/delivery of the files. This by-passes all the problems of the former system that relied on buyers receiving an email with a download link. I've had a dramatic and nearly total reduction in customer service follow-up, and my customers love it. Another killer feature is the ability to allow download purchases to be customer-accessible for a set period of time after purchase, or to keep the links continually active for purchasers in a "cloud service" type environment. All this is integrated seamlessly into the webstore customer accounts, so I now have customers who can return to the site to check their downloads orders, and are right there to make another purchase if they like. The update even includes built-in procedures for mobile devices that can't handle the media file downloads. Awesome. This update has terrific features. It is dream software for anybody who wants to sell downloads and hard products, independently or mixed in the same order. It allows me to compete with much larger organizations, and keeps administration at a level that I can manage.

In sum:

I decided on ASPDNSF as my shopping cart after researching many other carts. And boy am I glad with this decision! I wanted a solid database that could handle large volumes as my business grew. This package has exceeded my expectations! It has just about every feature you can think of!

In sum:

I had to contact support about our dotfeed not working since we launched out new multi store. Wes was so very helpful and explained everything to me. We have been users for many years and will continue to use the aspdotnetstorefront for many years to come. This is actually our third site design using the storefront and the multi store is by far our favorite so far! The changes are wonderful and so easy to use. I am not t tech savvy person and it is good to know that people like Wes are available to help when we hit a bump in the road. Cheers to WES! Thank you all for a great product and great service!

Benefits:

As we launched our new e-commerce venture, this was the first platform we used and it served us pretty well. It didn't offer many advanced features but the fact that everything was hosted in a SQL database was nice and it allowed us to create some features that we still don't have today in our newer Shopify site.

Drawbacks:

The user experience wasn't as strong. Our site, now hosted on Shopify, definitely looks and feels like a modern and well-designed site.

In sum:

It was a positive experience and I even attended the conference they hosted in Ashland, Oregon. The people are great but our needs as a business outgrew them.

Benefits:

Built-in affiliate software, available integrations with shipping software for easy fulfillment, easy-to-customize front-end, easy FTP access

Drawbacks:

Overall, I thought the software was out-of-date in terms of SEO requirements and also the ability to integrate new ecommerce technologies.

In sum:

The software has a lot of versatility for those who are familiar with the back-end and can write in C++. We used it in VB and they discontinued VB shortly after I began at the company so, for me, the software and support were very limiting. We quit using Aspdotnetstorefront a few years ago, but when we were still using it the available plugins were limited and we ultimately felt like we needed more both from the software support and also the software itself, so we left.

In sum:

The features are fantastic for a product of this price. It's amazing how robust these shopping cart systems have gotten, and this one is very well organized and capable.

In sum:

The features are full, and they are continually updating the product. Customer support is great, with fast turnaround, and very helpful with both technical issues and specific feature questions. Their user forums seem to cover almost every topic we've looked for. Definitely recommend!