Compare Ashop и CORESense

Benefits:

- Clear set up steps. Lots of features included. - Has a marketplace like eBay to get more customers. - Metrics included to track performance we... Read more

- Clear set up steps. Lots of features included. - Has a marketplace like eBay to get more customers. - Metrics included to track performance week to week.

Drawbacks:

- You need to get a developer if you're going to do customized designs and templates. There are however LOTS of templates included in the gallery.

Summary:

I helped set up with an online store for baby products. We went with Ashop because their service included a lot of premium features that other plat... Read more

I helped set up with an online store for baby products. We went with Ashop because their service included a lot of premium features that other platforms charged for. I found it easy to set up new pages and upload content. We had over 1000 products to include and we could get them online with ease. Orders are easy to track and the metrics are great to find out which products are selling well. The interface was a bit trickier than some of the other ones out there (eg there's no drag and drop), but once you figure it out, it's straight forwards. I would recommend Ashop to other businesses looking to build their online presence.

Benefits:

Easy to add new products afresh or as a copy of an existing product. Integrates with many payment methods. Basic options are a reasonable price.

Drawbacks:

No FTP access for integration with accounting system, just use of CSV files. They are not keen on listening to customers. The cost of some add-ons ... Read more

No FTP access for integration with accounting system, just use of CSV files. They are not keen on listening to customers. The cost of some add-ons is high.

Summary:

Much easier to track orders and shipments than just using PayPal. Allows discounts to be given to re sellers or repeat buyers.

Benefits:

none

Drawbacks:

Everything

Summary:

I am an Ashop customer, have been for 8 years and have stuck with them though many bad upgrade and reductions in functionality. During the version ... Read more

I am an Ashop customer, have been for 8 years and have stuck with them though many bad upgrade and reductions in functionality. During the version 4 release back at the beginning of August i decided i had had enough and decided i could no longer stand by and be quite regards the mess that the software and support was in, despite being warned by other customers that Ashop could be quite nasty if stood up to. I didn't believe it but then on the 19th of September i received the following from Ashop: - ------------------- Dear Mr Driver NOTICE OF TERMINATION It is with regret that we feel that our mutual working relationship has broken down to such an extent that we have now to give you notice of our intention to terminate our Agreement. Therefore we hereby give 45 days notice that we shall discontinue all of our services with you and your company. This means store# 3710 will be closed by 4th November 2013. Please take this email as statement of the official notice of termination period as stated in our terms and conditions paragraph 6 -6.2 With regards Ashop Commerce XXXXXX ------------------------- Seriously folks, if they can do this to a customer of 8 years, who had spent time, energy and money in creating a store that had rank and loyalty, then believe me when i say that they will do this to anybody who dares to question them. I now have to try and move my store to a new platform so that i do not miss the Christmas sales period worst of it is, i cant even download my data from Ashop because it is still failing as it has been since the August upgrade to version 4.

Benefits:

Phone & chat support is very good and any issues get fixed quickly. Admin interface is much easier to use than Bigcommerce. Good value (the $... Read more

Phone & chat support is very good and any issues get fixed quickly. Admin interface is much easier to use than Bigcommerce. Good value (the $25 plan does everything we need)

Drawbacks:

Designing the store was a bit tricky. I've learned it's just easier to pay someone to do the design work rather than try and do it myself. Ashop pr... Read more

Designing the store was a bit tricky. I've learned it's just easier to pay someone to do the design work rather than try and do it myself. Ashop provides design services too, and I've been pretty happy with the results.

Summary:

Myself and my husband run a pet products business called Jimbella Pets. 6 years ago we set up our website through Ashop and overall we've been happ... Read more

Myself and my husband run a pet products business called Jimbella Pets. 6 years ago we set up our website through Ashop and overall we've been happy with them ever since. We went through some issues when version 4 was released last August just like MrD said in his review. At the time, we had a look around at other options, but they either were too expensive, didn't have enough features or charged a transaction fee on our sales. So we decided to stick with Ashop and a couple of months later they had fixed up most of the problems with version 4. They apologised and even gave us some free design work. I don't know what happened with version 4, but since about October 2013 everything has been running really smoothly for us. There are a couple of new features we love such as conditional emails for getting customers to come back after they abandon the basket. This has helped our sales.

Benefits:

We've evaluated a number of alternatives and even considered building a custom solution. No other system provides the same level of features as Cor... Read more

We've evaluated a number of alternatives and even considered building a custom solution. No other system provides the same level of features as Coresense: eCommerce, POS, back office, fulfillment, multi-brand. As an added bonus, even as a SaaS platform, we can pay to customize the software, which we've done quite extensively.

Drawbacks:

The back office software is quite complex and the design is showing it's age. That's to be expected though as the software has a lot of features, b... Read more

The back office software is quite complex and the design is showing it's age. That's to be expected though as the software has a lot of features, but it gets the job done.

Summary:

Benefits:

Robust feature set. Web-based, so it runs anywhere there an internet connection and a web browser. Almost no down time, and no IT department requir... Read more

Robust feature set. Web-based, so it runs anywhere there an internet connection and a web browser. Almost no down time, and no IT department required on our end.

Drawbacks:

The feature set is so rich, it can be intimidating to a new user.

Summary:

We've been running our retail business on the Coresense platform since 2005. With Coresense, all our sales channels are running off the same back e... Read more

We've been running our retail business on the Coresense platform since 2005. With Coresense, all our sales channels are running off the same back end. Coresense handles our POS (multiple stores), phone orders, web sales and gift registry. This allows us to manage our inventory most efficiently and economically. Also, customer management and email communication are integrated within the Coresense environment, which allows us to easily track all client interactions. We can generate robust reports using the parameters we choose and export the results to Excel. Inventory management, shipping, purchase orders, bar code labels -- everything is handled easily and seamlessly in Coresense. Web updates are simple. Coresense is web-based, so it runs on any web-enabled device and anywhere there's an internet connection. In short, Coresense provides small to medium size retailers with the feature set needed to compete effectively with much larger retailers, and at an affordable price. Having looked at other retail solutions over the years, I haven't found another that can come close to offering everything that's available in Coresense.

Benefits:

The main thing is that it allows us to support all our channels from a common database. It offers some but not a lot of 3rd party integrations.

Drawbacks:

Customer logon and going to the checkout screen is slow, generally takes 8-10 seconds to make the transition. It has an antiquated back office tha... Read more

Customer logon and going to the checkout screen is slow, generally takes 8-10 seconds to make the transition. It has an antiquated back office that's very hard to use, even by experienced IT folks. Typically the edit, delete/deactivate, etc. icons in the back office are too small/close together for ease of clicking the right icon. Not all icons have ALT/Title tags so you miss out on screen help if you're not familiar with the icon on a particular page that you don't visit often. Often the help offered is of little value. The back office is littered with all sort of artifacts regrading options/programs you aren't using. Back office has no sorting options for functions like the product and customer managers. The choice of how many items to display on a page ought to use a cookie so you don't have to override the default 20 per page every time you visit a page. Your only option for advancing to the next screen is Next/End instead of incremental choices, ala Google results. It has odd differences with what you can do via the SOI versus what the public user can do. Many of its templates aren't entirely responsive so you have to do custom work. It uses a single state/country table for both the public side and the back office. Clients may want to limit the public side to US locations but be able to order from vendors in non-US locations. Email template process is very poor. While it's expected, it's always disappointing be misled by sales.

Summary:

High cost and usability/functionality holes outweigh the benefits.

Benefits:

It's incredibly feature-rich, with new features rolling out often. The developer preview area is very useful tool for anyone managing their own st... Read more

It's incredibly feature-rich, with new features rolling out often. The developer preview area is very useful tool for anyone managing their own store.

Drawbacks:

Features and options sometimes "get lost" or are hard to find in all the text-heavy menus.

Summary:

We first found CORESense when we were looking for a more robust platform for our web store. After numerous calls, meetings, and one failed "trial" ... Read more

We first found CORESense when we were looking for a more robust platform for our web store. After numerous calls, meetings, and one failed "trial" and design layout with other companies we found that the people at CORESense "just got us". Working with their professional services, we created our store with some fundamental custom functionality for our specific business needs. The overall process was easy and relatively painless, one of the benefits to working with a group that understood our business needs. To this date that original store was our best performing online store/business generator. Fast forward a couple years and a change in ownership, we left the platform for another due to the new owners "knowing better". After spending more money than we had for CORESense the first time around on a "free" platform, the company changed hands again and we're now back on the platform that served us best to date.