Compare Email Verifier и Hiver

Benefits:

- Great Pricing - Good Support - Easy to use - Accurate Email Verification - Gets rid of Spam-Trap and Complainers

Drawbacks:

- Sometimes time-consuming - Parts of the site seems slow

Summary:

Easy to use...drag and drop...fast...quite accurate...great support team...never had any issues. I would highly recommend this email verification s... Read more

Easy to use...drag and drop...fast...quite accurate...great support team...never had any issues. I would highly recommend this email verification software.

Benefits:

This app provides a very easy interface. I don't need to learn anything to use this app for cleaning my email data. I can use this app very smoothl... Read more

This app provides a very easy interface. I don't need to learn anything to use this app for cleaning my email data. I can use this app very smoothly from its dashboard only. Its mobile app on iOs is amazing.

Drawbacks:

I found this app on App Store but this app is not available on Playstore. They should create one for android system also.

Summary:

I am quite happy with its ability to clean all my email data in seconds. This is an amazing app for data cleaning.

Benefits:

I liked its security feature which ensures the protection of my data. They use data encryption to secure users data. Its multilevel email filtratio... Read more

I liked its security feature which ensures the protection of my data. They use data encryption to secure users data. Its multilevel email filtration process is also one of the best features which gives me great accuracy.

Drawbacks:

Sometimes I experienced long delay in uploading my list for filtration even though my internet speed was quite good at that time. It happened with ... Read more

Sometimes I experienced long delay in uploading my list for filtration even though my internet speed was quite good at that time. It happened with me many times.

Summary:

Benefits:

The collaboration between Hiver and G-Suite to create a cohesive team environment has allowed us to better collaborate together to improve the cust... Read more

The collaboration between Hiver and G-Suite to create a cohesive team environment has allowed us to better collaborate together to improve the customer experience. We can assign emails internally, share inboxes and disposition emails as open, pending, or closed - chat about 'tickets' in the Hiver side bar, and step in to assist on existing email chains without having to forward emails to different departments or members across the team.

Drawbacks:

I'd love to be able to create a 'ticket' within Hiver on behalf of a customer. Currently tickets can only be created based on an email interaction ... Read more

I'd love to be able to create a 'ticket' within Hiver on behalf of a customer. Currently tickets can only be created based on an email interaction between a customer and our company.

Summary:

It is easy to administrate, very user friendly, and the support is phenomenal. I don't think I've ever waited more than a few seconds for a respons... Read more

It is easy to administrate, very user friendly, and the support is phenomenal. I don't think I've ever waited more than a few seconds for a response from a member of their friendly and extremely competent support team.

Benefits:

The mail management part is alfa omega. Its the core of this service, that makes it stand out from competitors. This tool allows you to manage hund... Read more

The mail management part is alfa omega. Its the core of this service, that makes it stand out from competitors. This tool allows you to manage hundreds of mails weekly without losing the overview. It integrates smoothly with G Suite, so are you already comfortable with Gmail, then you cannot miss Hiver!

Drawbacks:

Setting rules for the automations could be optimized to handle more criteria and it would be great to be allowed to bulk add email adresses instead... Read more

Setting rules for the automations could be optimized to handle more criteria and it would be great to be allowed to bulk add email adresses instead of manually adding one by one. It works though and its great.

Summary:

We tried several providers of Shared Inboxes and we ended up staying with Hiver for the solely reason that they choose to focus on the core aspects... Read more

We tried several providers of Shared Inboxes and we ended up staying with Hiver for the solely reason that they choose to focus on the core aspects of mail management and not various other features, that businesses at our size usually use other Sales or Project services for. We have used Hiver for more than a year now and it has so far saved us from hundreds of hours by providing us with a great overview and management of all incoming mails/task to be taken care of. The service is not the cheapest on the market, but it's absolutely worth every penny. Hiver has given us the opportunity to work more effective, close deals faster, collaborate better resulting in overall higher turnover since we started using the tool. It integrates smoothly with G Suite and we would highly recommend this tool for any business.

Benefits:

Hiver features initially seemed great. I was eager to make use of their promised benefits. Unfortunately, Hiver completely halted our operations fo... Read more

Hiver features initially seemed great. I was eager to make use of their promised benefits. Unfortunately, Hiver completely halted our operations for over a week and lost us a great deal of business. Throughout it all, their team was unapologetic and dismissive of the role that Hiver had in derailing our email communications with clients. Rather than seeing this as an opportunity to resolve and repair clear technical defects, they blatanly blew off our repeated requests for support.

Drawbacks:

I tested out many collaborative email tools before deciding to go with Hiver. I was impressed by the intuitive design, canned response functionalit... Read more

I tested out many collaborative email tools before deciding to go with Hiver. I was impressed by the intuitive design, canned response functionality and mobile app. Unfortunately, several days after installing the tool, we began to suspect that our clients were not receiving our emails consistently. I reached out to Hiver several times over the course of a few days and received no response. This lapse in email functionality coincided with some significant and favorable press coverage - our site traffic was nearly double what it normally was - and yet we went for 10 entire days without a single new client at a time when we would normally have 10-15 new clients typically. I tried for an entire week to engage help from the Hiver team. They insisted - and continue to insist- that their tool does not impact email sending functionality. I would beg to differ. As soon as I uninstalled Hiver, my communications with clients returned to normal. On a final note, to top this off, my team and I are 3 women. When we called Hiver's India-based support team, they were loudy making obvious, derogotary remarks about our being female and unable to understand their tool - calling us 'Dumb Blondes'. Highly inept and unprofessional team. Also worst nightmare for a growing startup!

Summary:

None. Hiver completely derailed our operations at a period of peak media coverage.

Benefits:

This platform helps to organize our influx of emails from clients, etc. This tool makes collaborative teamwork possible. You can leave notes to you... Read more

This platform helps to organize our influx of emails from clients, etc. This tool makes collaborative teamwork possible. You can leave notes to your colleagues in an email and they can review your response without adding it in the email. You can also leave notes for yourself in an email. The system is easy to use and if you need a shared email box and a multiple-person team to manage support inbox then hiver is your best choice.

Drawbacks:

I actually don't find any issues with using this tool. It's 100% useful. However, if I was picky I am not a fan of keeping the email in conversatio... Read more

I actually don't find any issues with using this tool. It's 100% useful. However, if I was picky I am not a fan of keeping the email in conversation view. It makes a bit hard to read emails in a thread but had to adjust for hiver.

Summary:

Hiver can be really helpful when you are using a shared inbox with email address like [email protected] or [email protected] It makes it so simple to assign email to the... Read more

Hiver can be really helpful when you are using a shared inbox with email address like [email protected] or [email protected] It makes it so simple to assign email to the appropriate team members and you'll get notified if someone else tries to reply to the same email that you are looking at, avoiding the issue of more than one person replying to the same email.