Compare Adobe Campaign и OpenMoves

Benefits:

Used to work, edit and follow ads on channels. You can use it to send private messages with your preferences and needs. It helps you create operati... Read more

Used to work, edit and follow ads on channels. You can use it to send private messages with your preferences and needs. It helps you create operational reports to track campaign impact and find solutions.

Drawbacks:

However, every time I've had trouble using this software, I've had trouble getting customer service support. Emails a lot of time to respond to an... Read more

However, every time I've had trouble using this software, I've had trouble getting customer service support. Emails a lot of time to respond to and resolve emails.

Summary:

Controls marketing or advertising campaigns to identify customers and allow for direct communication.

Benefits:

What I like about the software is it design and tools. It gives my project a beautiful structure for public use.

Drawbacks:

Well,I don't like the fact that the software is working low on my computer,maybe is my server. But Need to upgrad please.

Summary:

Is good and perfect for my business.

Benefits:

This is software is perfect for my work and I deal with it easy.

Drawbacks:

Its price is hight minly. I advice them to reduce the price.

Summary:

this tool is very helpful and the best tool for working and I use it daily

Benefits:

nothing at all. It turned out to be an extremely expensive batch-and-bash email platform.

Drawbacks:

Dreadful implementation; links between different modules didn't work; sophisticated segmentation never worked in 2 years. An extremely expensive wh... Read more

Dreadful implementation; links between different modules didn't work; sophisticated segmentation never worked in 2 years. An extremely expensive white elephant.

Summary:

The most unresponsive, disdainful, anti-client service organisation we have ever dealt with.

Benefits:

What I like most about this software is that it is very easy to use.

Drawbacks:

I wish the reports were easier to pull or emailed to you.

Summary:

Benefits:

The ease of creating reports and defining fields I need to see is very simple. I am new to this sort of platform and the customer service is super... Read more

The ease of creating reports and defining fields I need to see is very simple. I am new to this sort of platform and the customer service is superb. The ability to save in the address book over many years even when the person does not attend the conference but once every 3-5 years is very helpful. Having a record of the campaigns we have created from the beginning is very useful. I have used Open Moves/OM3 for 4 years and the company used it for many years previously. We will continue using it because the interface with our website and the registration process has been virtually seamless.

Drawbacks:

The fact that I can't sort the reports by fields is very frustrating and having to take the extra step to download the reports into an Excel Sheet ... Read more

The fact that I can't sort the reports by fields is very frustrating and having to take the extra step to download the reports into an Excel Sheet to do this makes no sense to me. I also think the authentication process is not reasonable when I take my laptop to a different location from the previous one where I logged in is time consuming and makes no sense. I can understand being on a different device would require authentication.

Summary:

Benefits:

The reporting is fantastic. I can easily see the metrics that I need and run reports on the specific information that I am looking for. Also easy d... Read more

The reporting is fantastic. I can easily see the metrics that I need and run reports on the specific information that I am looking for. Also easy drag and drop to design blasts.

Drawbacks:

List maintenance is challenging as contacts can not be on more than one list. Document upload tool does not allow for easy sorting. Image library i... Read more

List maintenance is challenging as contacts can not be on more than one list. Document upload tool does not allow for easy sorting. Image library is not easy to sort either- titles are too small to read and if you update an image, but keep the file name, it does not overwrite the old image, so the maintenance is manual.

Summary:

Benefits:

It is very easy to you with the building blocks and templates. I love the surveys that you can send out and that you can resend to non-openers. T... Read more

It is very easy to you with the building blocks and templates. I love the surveys that you can send out and that you can resend to non-openers. The reports are great to see what's working and what isn't. If you need any help, their support is super helpful.

Drawbacks:

I wish if you changed the specific email address where a survey went to, that it would automatically populate if you copied that survey the next ti... Read more

I wish if you changed the specific email address where a survey went to, that it would automatically populate if you copied that survey the next time.

Summary:

This makes it easy to send emails to our clients on a daily, weekly or monthly basis to keep us top of mind.