Who is this service for?

An email platform built for Franchises, Agencies, Associations, Restaurants, Media, Publishing, and Retail.

About iPost

Tired of legacy platforms that are too expensive, too hard to learn, or that you've outgrown? You're not alone. That's why we built iPost. iPost has the tools you need. The platform is easy to learn and flexible enough to adapt as you grow. We believe that email marketing should be put into the marketer's hands.

Average rating 4.6/5

Total score
4.6
“Ease of use
4.5
User support
4.9
Features
4.4

Product details

Starting price:

1usd / per month
more about prices

Desktop & Mobile Platforms:

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

iPost
http://www.ipost.com
Set up in 1996
United States

Features

AB Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Actions
Image Library
Landing Pages/Web Forms
List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Editor
Other categories uses in

Alternatives iPost


A
Amy K.

«Easiest Implementation»

Usability

Support

Features

5

Overall rating

Benefits:

My team applauded iPost for dedicated attention to migration from another platform. The transition was easy and set us up for a strong partnership. We were able to integrate a range of partners to ensure our emails were robust and right for our customer - from ratings and reviews to feeds from our social content, iPost helped us drive click thrus. iPost also integrated with our data warehouse and paid marketing platforms to ensure we captured all customer data and new email names from paid campaigns. They ROCKED IT! iPost also did a great job with deliverability and actually improved over our prior vendor.

Drawbacks:

We had high expectations for data visualization in our reporting, which was very slow to be produced post-migration.

In sum:

We were thrilled with the relative ease of migration and integration across the various platforms. Service was strong, deliverability improved, and business results were there.

September 28, 2021
Feedback source: the Internet
F
Filomena N.

«Amazing ESP and Partner»

Usability

Support

Features

5

Overall rating

Benefits:

The platform is very easy to use and navigate. Set-up was simple - and the team we engaged with was very helpful.

Drawbacks:

None to note at this point in our relationship.

In sum:

iPost has been an amazing partner. The migration from our old ESP was seamless. Our Customer Success Manager is fantastic - very responsive, attentive, and insightful. We are very happy with our decision to be an iPost client.

September 9, 2021
Feedback source: the Internet
K
Karen M.

«iPost fun but sometimes frustrating process! »

Usability

Support

Features

4

Overall rating

Benefits:

I love the ability to pull reports for campaign review.

Drawbacks:

The system feels a bit clunky at times and often runs very slow. Creating reports within the Email Ticket is incredibly frustrating. When making more than one or two lists, it's not easy to figure out which list is which as the naming convention is not intuitive at all. It would be nice if the new list was named similar to the list that you created it from. This would take the guess work out. When an error happens it would be nice to have a list of "possible" things to troubleshoot.

In sum:

I always get the help I need to fulfill my clients expectations. Thoughtful training is provided whenever our team requests it and the iPost teams always seem happy to talk to us.

August 15, 2021
Feedback source: the Internet
A
April B.

«Great Foundation»

Usability

Support

Features

4

Overall rating

Benefits:

The frontend usability. Our last ESP was more backend, meaning everything we needed to set up had to be done through them. The go-between time and annoyance of not having control over our own data was irritating. With iPost though, we are able to do almost everything ourselves and what we can't, we can ask for assistance. iPost is much more user-friendly.

Drawbacks:

While reporting has come a long way in iPost it is still lacking in customization and ease of use. Pulling data takes a long time, especially because our brands are set up separately, we often have to set up tables or export data multiple times and then compile it together. We also would like a more robust way to view our segmentation. i.e. to be able to only code one email but report on the customer level of what segment they are part of versus just the campaign level.

In sum:

Overall we like iPost, it has helped us accomplish our goals as we've grown the past few years, more than our last ESP was able to. However, as we continue to grow and look toward the future, it's unsure that iPost will be able to keep up with our needs. But we've been informed there are new services/recommendations being made available to us so we are definitely looking forward to seeing what new type of partnership we can develop with iPost in the additional year we signed on for.

July 28, 2021
Feedback source: the Internet
D
David H.

«Ipost is fantastic»

Usability

Support

Features

5

Overall rating

Benefits:

I love the usability of the software, the UI is incredibly simple and straightforward. The pathways are the best part---super easy to use and much more streamlined to let users set up campaigns fast and easy to see the metrics they want.

Drawbacks:

I just wish the set up was only a little quicker. Aside from that its great!

In sum:

I've been able to put multiple clients on this software for fundraising purposes and result in a high amount of success. It's a great service to use, and I recommend to all looking for a cheap software.

July 17, 2021
Feedback source: the Internet
R
Robert D.

«Top quality ESP»

Usability

Support

Features

5

Overall rating

Benefits:

Ease of use, highly customizable drag and drop journey builder, UI is feature rich without being too cluttered, excellent API and top notch customer service make iPost the ESP to beat.

Drawbacks:

When we first started working with iPost 2 years ago prior to the new Enterprise system being built out, the customer service was average at best. Since their restructure about 6 months ago, I would now rate their customer service a plus.

In sum:

Excellent experience to date. They will even custom build a feature set that may be required to make your business run as efficiently as possible. Just add Zapier to their integration deck which will allow users to integrate to hundreds of web applications.

July 10, 2021
Feedback source: the Internet
M
Maritza L.

«Great customer support, ease of use»

Usability

Support

Features

4

Overall rating

Benefits:

The people are the best! Great responsive team, listen to their customers.

Drawbacks:

Was challenging to switch from our old software

July 8, 2021
Feedback source: the Internet
J
Jeffrey C.

«Effective, Results Delivered»

Usability

Support

Features

5

Overall rating

Benefits:

Mailings are quick, stylistically superior and effective at reaching my target audience. I can quickly set up and deploy a message and get to my audience with great ease and also have a treasure trove of useful data.

Drawbacks:

I very much like it as is. I wouldn't change a thing about it.

In sum:

excellent

July 3, 2021
Feedback source: the Internet
R
Renee F.

«The Customer Support Was Great!»

Usability

Support

Features

4

Overall rating

Benefits:

Initially, we were very excited about this product. It has a lot of functionality and possibilities. Primarily with split testing and targeting.

Drawbacks:

Unfortunately, there was a delegation/subdomain issue that prevented our links from working. We needed the software to work for multiple clients and just weren't able to resolve this.

In sum:

While it was disappointing to not be able to use the software as intended, the support staff was pretty responsive and did their best to help resolve the issue.

June 30, 2021
Feedback source: the Internet
K
Kevin M.

«Overall an excellent ESP - Awesome Service too!!»

Usability

Support

Features

5

Overall rating

Benefits:

Integration, ease of use, service and training. Integration with Salesforce and Zapier was very easy!

Drawbacks:

Nothing thus far, no complaints, everything works well!!

In sum:

Excellent experience from start to finish. They built several custom feature sets that were required to integrate with Salesforce. Our business runs as efficiently as can be! We added Zapier to complete the integration and that could not have gone better. From redesigning our Preference form, integration with our website, to keeping us continuously updated throughout the entire process (training too!) [SENSITIVE CONTENT HIDDEN] were are very knowledgeable and professional. I wholeheartedly recommend them, no reservations!!

June 20, 2021
Feedback source: the Internet