Compare Oplift Engage и SkipsoLabs

Benefits:

Eveything our staff need is housed in one place, improving employee engagement and efficiency within the business which in turn, imporves customer ... Read more

Eveything our staff need is housed in one place, improving employee engagement and efficiency within the business which in turn, imporves customer experience. The simplicity of the app both front and back end is just what we needed to ensure buy in from those using it and the various functions within the app gives it the edge.

Drawbacks:

None. As the review title says, it's perfect.

Summary:

Ocasta have been very accomodating and supportive, helping us deliver our objective; a digital one stop shop and improving efficiency for our custo... Read more

Ocasta have been very accomodating and supportive, helping us deliver our objective; a digital one stop shop and improving efficiency for our customer facing staff.

Benefits:

Flexible - the apps can be used in a number of ways, across multiple devices which allows end users to get the job done quickly and efficiently bot... Read more

Flexible - the apps can be used in a number of ways, across multiple devices which allows end users to get the job done quickly and efficiently both in the front line and back office teams. Control - Conversely to Flexible, there are times we need to control how our staff engage with the software or what they see. Oplift accommodates this very well. Intuitive - The look and feel of the software is superb. It has been designed with the end-user in mind. New users of the software easily navigate around with little to no training. They find themselves comfortable with it in a short space of time. Our speed to competency has vastly improved. The team - The team behind Oplift are fantastic. If ever there are questions about the software they are very quick to answer. They listen to our business needs and find solutions to make the software work well for us. They really add value above and beyond what the software already offers.

Drawbacks:

That there is not more of it - through use of this software we've identified other areas of our business where we'd like to explore digital transfo... Read more

That there is not more of it - through use of this software we've identified other areas of our business where we'd like to explore digital transformation.

Summary:

Increased employee engagement. Reduced administration time for content management. Improved staff knowledge. Higher compliance and regulatory pe... Read more

Increased employee engagement. Reduced administration time for content management. Improved staff knowledge. Higher compliance and regulatory performance.

Benefits:

Interconnection between members Ease of access Fast messaging and management

Drawbacks:

Slightly complicated layout Connectivity issues

Summary:

Using Oplift is a genuine joy! The ease of communication between members is a major selling-point of the software as messaging is easy.

Benefits:

Ease of use means minimal training time and high usage and engagement across the workforce. The software is thoughtfully put together minimising f... Read more

Ease of use means minimal training time and high usage and engagement across the workforce. The software is thoughtfully put together minimising flows and follows a logical process. Outputs and insights are designed for ease of follow up and assists teams to efficiently operate without being able to circumvent processes.

Drawbacks:

There are no negative experiences encountered.

Summary:

We have been able to ensure that all our locations are able to follow company processes/point of sale directives and a guided sales journey (incl ... Read more

We have been able to ensure that all our locations are able to follow company processes/point of sale directives and a guided sales journey (incl regulatory frameworks) and any potential issues are captured and relayed to appropriate responding teams promptly. We have been able to increase conversion in key sales metrics and our store presentation and standards have never been higher. We've enjoyed very positive feedback from all teams that have had elements deployed. Product development has been excellent over the period we have been using it.

Benefits:

Skipso's customer service is out of this world. The platform has more features and functionality than we have been able to utilize yet, but our pil... Read more

Skipso's customer service is out of this world. The platform has more features and functionality than we have been able to utilize yet, but our pilot program has been a huge success. The ability to customize features and privacy levels has been essential given our unique audience.

Drawbacks:

Expect a learning curve for admins with limited back-end technology experience.

Summary:

I cannot imagine how much longer it would have taken and how much more it would have cost to launch our ideation initiative without the Skipso Labs... Read more

I cannot imagine how much longer it would have taken and how much more it would have cost to launch our ideation initiative without the Skipso Labs platform. It has been wonderful to house all of the information and processes in one place. We were even able to utilize the standalone website as part of our rebranding this year.

Benefits:

Lots of custom support from the team, allowing us to build a B2B innovation matching system for our SME customers. Lightweight interface and as-a-s... Read more

Lots of custom support from the team, allowing us to build a B2B innovation matching system for our SME customers. Lightweight interface and as-a-service provisioning make this relatively easy to manage even within the context of large, cumbersome IT departments such as ours.

Drawbacks:

We could have used more support in the design phase, to help us focus on priority features and a long-term roadmap. Instead, we tried to do too muc... Read more

We could have used more support in the design phase, to help us focus on priority features and a long-term roadmap. Instead, we tried to do too much from the start, ultimately limiting the impact and usefulness of our service. Note: this is a client-side problem, but the supplier could help mitigate it with dedicated methodologies.

Summary:

We were able to set up a new service for our customers in a relatively short time, leveraging a lot of expertise and ready-made solutions. This hel... Read more

We were able to set up a new service for our customers in a relatively short time, leveraging a lot of expertise and ready-made solutions. This helped us with customer engagement as well as market positioning as innovators.

Benefits:

Both front and backend functionality in one platform including a public gallery, homepage setup, resource sharing, and information sharing on the F... Read more

Both front and backend functionality in one platform including a public gallery, homepage setup, resource sharing, and information sharing on the FE and a submission portal, judging portal, payment feature on the BE.

Drawbacks:

The backend is not intuitive/user friendly. Data doesn't always seem accurate. Regularly need assistance.

Summary:

My experience with Skipso dramatically improved when [SENSITIVE CONTENT HIDDEN] began working with us, she's been quick to answer any questions I h... Read more

My experience with Skipso dramatically improved when [SENSITIVE CONTENT HIDDEN] began working with us, she's been quick to answer any questions I have and has been very helpful with explaining how things work.

Benefits:

It is easy for companies to create profiles to promote their offerings, get feedback from experts and collaborate with potential partners. Integra... Read more

It is easy for companies to create profiles to promote their offerings, get feedback from experts and collaborate with potential partners. Integration with CRM platforms such as Salesforce is streamlined.

Drawbacks:

Would like more flexibility to modify the look and feel and fields.

Summary:

SkipsoLabs has been a strong partner to develop Empower Innovation, a large and growing innovation marketplace. The company is very responsive to... Read more

SkipsoLabs has been a strong partner to develop Empower Innovation, a large and growing innovation marketplace. The company is very responsive to improvement requests and suggestions.