Who is this service for?

HR leaders, employee researchers and people managers looking to increase employee engagement, create exceptional employee experience and improve company culture.

About Qualtrics EmployeeXM

Qualtrics EmployeeXM (EX) creates a snapshot across the entire employee lifecycle, automatically prioritizing key drivers of engagement and experience so you can build strong teams, drive productivity, and reduce unwanted attrition.You gain the power and flexibility to tailor your engagement program to meet your needs, whether that includes a regular employee census survey or ad-hoc pulse surveys. In addition to world-class technology, we offer consulting and a 24/7 live support team.

Average rating 4.5/5

Total score
4.5
“Ease of use
4.3
User support
4.5
Features
4.5

Product details

Starting price:

1usd / per month
more about prices

Free version:

Yes

Free trial:

Yes, get demo

Desktop & Mobile Platforms:

Mac

Windows

App - Android

App - IOS

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

Qualtrics
https://www.qualtrics.com/
Set up in 2013
United States

Features

360 Degree Feedback
Applicant Tracking
Benchmarking
Benefits Management
Compensation Management
Competency Management
Customizable Templates
Customization
Dashboard
Document Management
E-Verify/I-9 Forms
Electronic Forms
Electronic Signature
Employee Database
Employee Handbook

Employee Management
Employee Profiles
Employee Recognition
Goal Management
Goal Setting / Tracking
Individual Development Plans
Job Description Management
Negative Feedback Management
On-going Performance Tracking
Onboarding
Orientation Workflow Management
Payroll Management
Peer Appraisals
Performance Management
Progress Tracking
Pulse Surveys
Question Library
Rater Selection
Recruitment Management
Reporting/Analytics
Review Cycle Tracking
Self Assessment
Self Service Portal
Skills Assessment
Succession Planning
Surveys & Feedback
Task Management
Time & Attendance
Time Off Management
Training Management
Weighted Performance Measures

Alternatives Qualtrics EmployeeXM


G
Georgina R.

«Really easy to use»

Usability

Support

Features

4

Overall rating

Benefits:

The interface is easy to use and the system itself is really intuitive. It's a very helpful way to collect data

Drawbacks:

Sometime the way that the system is set up means it can be a bit inflexible, however, I'm usually able to overcome this issue

September 27, 2021
Feedback source: the Internet
V
Verified Reviewer

«Easy to Create surveys and run reports»

Usability

Support

Features

5

Overall rating

Benefits:

Advanced survey logic for creating complex, branched surveys. Available in multiple languages.

Drawbacks:

It's a simple software to create reports, and it does that without issues.

September 27, 2021
Feedback source: the Internet
D
Deepak M.

«Qualtrics 360 an easy to use tool»

Usability

Support

Features

5

Overall rating

In sum:

I was totally unaware of Qualtrics at the begining but the videos posted on website and the customer support helped me getting engaged with Qualtrics and I was able to learn to use this platform in a week. Thanks for the support the support team is great and they never get troubled sometimes I used to call for some silly doubts but the team helped me learning and understanding the tool at an ease. Qualtrics 360 has some very cool features of building your own reports and has made my work very easy. I would like to conclude saying "Every firm institute should use Qualtrics for their data analysis".

September 20, 2021
Feedback source: the Internet
Jason H.

«Qualtrics 360 Empowers Employers to Effectuate Improved Morale Among Employees»

Usability

Support

Features

5

Overall rating

Benefits:

Qualtrics 360 is an extra layer to an already fantastic product (Research Core by Qualtrics). Qualtrics 360 enables a company to quickly take the pulse of their workforce. Employees can assess their own skills and then receive feedback from their immediate team or others in their company with whom they frequently interact.

Drawbacks:

I think the hardest part about using this product is managing the relationships between all the respondents. It seems like it should be straight forward to determine who would manage who or who can see what reports, but I found I had to think about it backwards a little bit to get it right. Perhaps it's how the terminology used, or how they word it.

In sum:

Qualtrics 360 can be used by HR, of course; however, it as tons of utility in MBA cohorts and other programs where group work is crucial to the learning experience. When individuals attain feedback from their peers with whom they closely work, they can each make positive change for the betterment of the entire group.

September 19, 2021
Feedback source: the Internet
J
Jacqui H.

«Great tool for sending surveys. Easy to use and navigate.»

Usability

Support

Features

5

Overall rating

Benefits:

Surveys I send need to be compiled with certain pieces of data. The tool option is great and very easy to change the look of reports.

Drawbacks:

It can be glitchy at times and find that I need to refresh the account. Closing surveys manually can say pending for a long period of time.

In sum:

An easy way to compile survey results.

September 12, 2021
Feedback source: the Internet
Bobbi W.

«Qualtrics EmployeeXM is great for gathering data»

Usability

Support

Features

5

Overall rating

Benefits:

We use Qualtrics EmployeeXM for its survey features, which allows us to effectively gather data from a variety of end users. It makes our lives much easier in data collection.

Drawbacks:

My least favorite part of Qualtrics Employee XM was the learning curve that had to be overcome when first starting to use it. It's not always intuitive.

In sum:

Qualtrics Employee XM is a great tool for collecting a variety of data.

August 18, 2021
Feedback source: the Internet
C
Cynthia S.

«Robert H. Smith School of Business experience with Qualtrics 360»

Usability

Support

Features

4

Overall rating

Benefits:

Once the survey and report format are set up, it's extremely easy to administer even to large groups. The customer support is outstanding; it's rare that I have a question or concern and don't hear back within a couple of hours--often with accompanying video showing how to fix whatever the issue is. The surveys follow Qualtrics format, which makes them easy to set up and administer. It's easy to get information quickly about response rates and to program in reminders.

Drawbacks:

It can be challenging to format the reports to show the precise group-level information you want. That said, the outstanding customer support helps a lot with this.

In sum:

We have been using Qualtrics 360 for teaching leadership development and team skills to undergraduate, MBA and EMBA students for approximately 5 years. We've developed our own 360 tool for use with students as well as a number of team feedback applications. Some faculty are also using it for research purposes; it does a great job of collecting social network information.

August 15, 2021
Feedback source: the Internet
V
Verified Reviewer

«Qualtrics Surveys »

Usability

Support

Features

3

Overall rating

Benefits:

I really like that once I have built and saved a survey that I can copy it to use for a different one. This makes things go a lot faster for me at work. I also really like the fact that when you preview your survey it shows you how the survey will look on a mobile phone. This is a very cool feature!

Drawbacks:

When I first started using the product I felt that it was difficult to navigate. But I have been using the product for over a year now and feel like I know where the features are now that I use.

In sum:

If you are looking for a fairly simple system to capture information from a group of constituents, this is a great system to use. There are many different reports that can show information from and surveys and it is very easy to edit and reuse surveys.

August 10, 2021
Feedback source: the Internet
Emily T.

«Always Helpful Customer Service Calls»

Usability

Support

Features

4

Overall rating

Benefits:

Whenever I call customer service, I get a knowledgeable rep *quickly* on the phone who solves my issues. They are all very well-trained and well-versed in the platform.

Drawbacks:

I wish it was a tad more user friendly, and the reporting out of it is not sufficient for my organizations needs, so we end up exporting the data, running our own crosstabs and filters, and creating out own graphs for reports.

In sum:

Easy data collection, lots of survey questionnaire functionality

August 7, 2021
Feedback source: the Internet
J
Jennifer H.

«I work in research and Qualtrics has been a phenomenal help and asset. It's fairly easy to use too.»

Usability

Support

Features

5

Overall rating

Benefits:

The customer service is by far the best I've seen. I like that I can call the customer service reps on the weekend.

Drawbacks:

It's on the expensive side, therefore nonprofits may use its competitors (like surveymonkey) because of price. There should be ways to make it more affordable.

In sum:

Easy survey design and costumer service

July 31, 2021
Feedback source: the Internet