Compare EZMaxMobile и NetFacilities

Benefits:

The mobile application implemented by EzMax is completely integrated with Maximo and all its business objects. Every change on the Maximo database ... Read more

The mobile application implemented by EzMax is completely integrated with Maximo and all its business objects. Every change on the Maximo database is easily reflected on the mobile application

Drawbacks:

Switching from Windows server to Linux server had presented some issues.

Summary:

Publishing the Maximo eco system on mobile for all company workers that use Maximo features exclusively on handhelds

Benefits:

What we like most is the ability of Interpro to customize the software to meet our changing business needs. Also, It only gives the information you... Read more

What we like most is the ability of Interpro to customize the software to meet our changing business needs. Also, It only gives the information you need to complete a certain task, its so much easier to work with compared to full Maximo.

Drawbacks:

It can have sync issues, once in a while a mobile will have an error and wont resync with server until the error logs on the device are manually de... Read more

It can have sync issues, once in a while a mobile will have an error and wont resync with server until the error logs on the device are manually deleted.

Summary:

Switching 200 mechanics from paper based work orders to a mobile platform has saved our department a lot of time and money. It took some time and e... Read more

Switching 200 mechanics from paper based work orders to a mobile platform has saved our department a lot of time and money. It took some time and effort to implement but in the end it was well worth the effort.

Benefits:

Obviously the most useful feature of this product is the fact that we now have Maximo with us wherever we go! I say that, because this product is t... Read more

Obviously the most useful feature of this product is the fact that we now have Maximo with us wherever we go! I say that, because this product is the only product that seems to be able to mimic desktop Maximo on a mobile device. That was a big issue for our users as we have an aging workforce and they did not want to have to learn a new user interface. Another big win was how easy it is to configure the software. If you have someone onsite who is well versed in Java, it will be simple to apply new fixes to the product as you go. If you do not have a Java expert onsite, Interpro is extremely quick to respond to configuration requests. In fact, Interpro has been nothing but fantastic during this entire process.

Drawbacks:

Honestly we do not have a lot of Cons about the software. The only real issue we have had at our site is getting the older generation to buy into m... Read more

Honestly we do not have a lot of Cons about the software. The only real issue we have had at our site is getting the older generation to buy into mobile applications at work.

Summary:

We have already realized many benefits with using EzMaxMobile. The biggest benefit is the decrease in downtime for our techs as they no longer ha... Read more

We have already realized many benefits with using EzMaxMobile. The biggest benefit is the decrease in downtime for our techs as they no longer have to return to the shop, log onto a pc, and enter a work request. They are able to simply enter the request at the equipment and when they are back in wi-fi range, the request is sent on. It is also a big help that the techs can take pictures of the equipment they are referring to and attach that directly to the request. This helps our Planning group out a lot. Another large benefit is notes on the Work Order. In the past a tech has waited until later to enter notes on the Work Order. Usually at the end of the day. Now, with EzMax, techs are entering their notes as soon as they come to mind. This has increased the Planners ability to plan for the equipment in question. It has reduced downtime going forward for the equipment.

Benefits:

EzMaxMobile - Mobile application, meet all business requirements and easy to use. Updated with current version, regularly implement service pack an... Read more

EzMaxMobile - Mobile application, meet all business requirements and easy to use. Updated with current version, regularly implement service pack and fix patches, provide technical support to help clients for integration.

Drawbacks:

Customer support and technical services need some improvement.

Summary:

Complete solution for mobile application which enhanced with new functionality and updated with business needs.

Benefits:

The system is very easy to work threw and it will let you know if you leave something blank.

Drawbacks:

A little hard to find old work orders sometimes.

Summary:

We are able to track our time spent on buildings now and has given us a better feel for looking at maintenance better. Also great for tracking time... Read more

We are able to track our time spent on buildings now and has given us a better feel for looking at maintenance better. Also great for tracking time on jobs.

Benefits:

I really like that the NETfacilities team is always updating the platform based on customer feedback! This is something that has kept me on this p... Read more

I really like that the NETfacilities team is always updating the platform based on customer feedback! This is something that has kept me on this platform year after year. Customer service is top notch. It's very intuitive and they are always making it easier to search for the info I'm looking for within my site.

Drawbacks:

Honestly I don't think there is much about this software that I don't like.

Summary:

We are a small manufacturing company with not a lot of major assets. This platform is perfect for keeping track of assets, PM's, inventory, etc.

Benefits:

It is technically robust

Drawbacks:

Difficult to use, cumbersome to add new parts or enter inventory. Reports are complicated and difficult to find required information.

Summary:

While the software may technically be robust (from a database programmer's point of view), it is cumbersome and inefficient from the user's point o... Read more

While the software may technically be robust (from a database programmer's point of view), it is cumbersome and inefficient from the user's point of view. For example to add a part to inventory takes required data entry into over 15 separate data fields, most of which should be autofilled by default, or at least on a grid entry system to prevent having to jump to multiple tabs. Running reports is spotty at best, trying to find maintenance history on assets. For our second facility, we have moved to a different platform which is much more robust, yet user friendly. We are only staying with netfacilities for our first location because of the maintenance history.

Benefits:

Super detailed and easy to use. You can track anything anywhere and see ALL history of repairs done to any single item. The real people support w... Read more

Super detailed and easy to use. You can track anything anywhere and see ALL history of repairs done to any single item. The real people support was a tremendous benefit to the system and getting it up and going. My employees love it, my vendors love it, my accounts payable department loves it. I can't say enough good about it!

Drawbacks:

There is absolutely no cons to the system. Getting set up is challenging but there is a tremendous amount of help with that and you get to put all... Read more

There is absolutely no cons to the system. Getting set up is challenging but there is a tremendous amount of help with that and you get to put all of the set-up work on the Net Facilities staff, who does it for you.

Summary:

I manage everything you see at 9, soon to be 10, facilities across a 50 mile radius. The appearance of buildings, the air temperature and humidity... Read more

I manage everything you see at 9, soon to be 10, facilities across a 50 mile radius. The appearance of buildings, the air temperature and humidity inside all of the buildings, lighting, doors, driveways, etc. If you can see or feel it, it's my responsibility. I was doing alright at managing it all by myself and a few vendors, but at some point the "things-to-do" stopped making it onto the list because the list would never get done. I realized I had reached my limits and needed something else that could keep up with everything going on everywhere, because my brain was just maxed out. In comes NET Facilities. I checked out a few other programs and they didn't have things set up the way I needed them to be done. I manage things and equipment and assign jobs to people. The instant help I received to get everything set up and in the system was invaluable! I was able to go at my pace for the set up and anytime I had a question or wondered how to do something it was great knowing that help was a phone call or email away and I would get to interact with 1.) A REAL LIVE AMERICAN PERSON 2.) THE SAME PERSON I TALKED TO LAST TIME. Every time I talked with my assigned set up person I referred to the system as a "monster-of-a-program" and the set up as "feeding-the-friendly-monster. I and my staff have been using the system for almost a year now and we are all thrilled with how well the system works and the ease of use. At any one time I can see all of the things that need to be done, what is getting done, what is not getting done, who jobs are assigned to, who made the jobs, priority levels for those jobs, etc. I even have vendors who have told me they really like my system because it makes their job easier. They get a detailed email when there is service work to do telling them the following: what facility, where at that facility is the issue, what the problem is, who made the work order, and they can see past work that was done for that item in question. Did I mention the system can create invoices, track repair costs, inventory use, ordering and reordering, track repair times for employees, and on and on it goes. I'm so glad I found NET Facilities! It has only been a year of using it, but it has already paid for itself in effectiveness. I can't believe I didn't find it sooner.