Who is this service for?

Priava is the easy to use scalable solution for venue and event managers, planners, bookers and caterers of all sizes in USA, Canada, UK, Australia and New Zealand.

About Priava

Priava is purpose-built for event management, conferencing and performing arts venues. With our easy-to-use web interface, the software requires minimal training, yet its powerful functionality provides for any degree of complexity involved with your events, including task management, tracking event logistics, CRM, sales & marketing, quoting, catering, ticketing and equipment hire. Priava offers event planners access to their key event information from any location on any device, at any time.

Average rating 4.5/5

Total score
4.5
“Ease of use
4.5
User support
4.8
Features
4.2

Product details

Starting price:

1usd / per month
more about prices

Free trial:

Yes, get demo

Desktop & Mobile Platforms:

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

Priava
http://www.priava.com
Set up in 1997
Australia

Features

Attendee Management
Badge Management
Banquet Management
Billing & Invoicing
Booking Management
Budgeting/Forecasting
Calendar Management
Conferences/Conventions
Contract/License Management
Cost Management
Customer Database
Customer Management
Digital Signage
Event Management
Exhibit/Vendor Management

Facility Management
Food & Beverage Management
Gamification
Internal Meetings
Inventory Management
Kitchen / Menu Management
Multi-Facility
Multi-Location
Online Booking
Order Management
Payment Processing
Quotes/Estimates
Recipe Management
Reservations Management
Resource Management
Room Block Management
Sales Management
Social Promotion
Sponsorship Management
Staff Management
Surveys & Feedback
Third Party Booking
Ticketing
Utilization Reporting
Vendor Management
Visitor Management
Volunteer Management
Waitstaff Management
Weddings/Parties

Alternatives Priava


A
Antoine P.

«Priava»

Usability

Support

Features

5

Overall rating

Benefits:

Very easy to use, great support staff, new version is spot on.

Drawbacks:

The reporting could be better and some of the "shortcuts" are not explained at the start!

October 3, 2021
Feedback source: the Internet
R
Renee L.

«Easy to use, good features,»

Usability

Support

Features

4

Overall rating

Benefits:

The Tasks function! The ability to set daily tasks linked to events has made my day so much more productive!

Drawbacks:

It is a little cumbersome when changing guest numbers, they need to be changed in so many places within an event

September 26, 2021
Feedback source: the Internet
J
Julian B.

«Priava review by Julian Britton»

Usability

Support

Features

5

Overall rating

Benefits:

Ease of use, Functionality, Layout, Design

Drawbacks:

Amending report filters could be easier

September 17, 2021
Feedback source: the Internet
A
Angie C.

«Easy to Use»

Usability

Support

Features

5

Overall rating

Benefits:

It is very specific. Can create reports in a flash. Easy to check if there are mistakes in data entry. Easy to edit with Proforma invoices prior to exporting the actual invoices that minimizes customer complaints. Easy to use for submitting a quote to clients.

Drawbacks:

When there are times that it just does not function or it freezes. I have to contact the support team.

In sum:

So far i have had a very good experience with the software. Made our booking system much effective and easy from day to day. We can also check all bookings by just going to the Dashboard and can easily let clients know room availability.

September 9, 2021
Feedback source: the Internet
R
Rebecca P.

«Review of Priava for Multi-Stadia»

Usability

Support

Features

4

Overall rating

Benefits:

First of all, the support team are fantastic - really accessible, responsive and quick to resolve any issues or queries. The diary view is very clear and the system overall is easy to navigate. I like how you can export the reports into excel, so that the data can then be exported into other formats. I like the multi-venue functionality which allows me to have constant access to all venues which also means that data can be reported on for individuals, agencies and companies as a whole.

Drawbacks:

The thing I like least about the software is how the opportunities and events are split in the system which means that you have to report seperately on each element rather than just have combined figures - examples would include the lost bookings reports. We dont use some of the functionalities such as 'copy event' (which are designed to save time) due to the fact that we also have to report on our enquiry levels so every event has to go into the system as an opportunity first even if we know its 100% going ahead. Whilst I like the fat that the system can be tailored with options to add filters to reports, it can be very time consuming when items are later added as you then have to go through each report and report filter to ensure the item has been added if required (this can easily be missed).

In sum:

We use the system on a weeky basis to analyse the business - this incudes; enquiry levels, lost booking reasons and conversion percentage. We also use the live diary to identify hot spots and areas of focus. Working within stadia, the diary page is very important for highlighting things that will impact availability and accessibility of the venue - e.g; match days, concerts and stadium refurbs or general mantenance work. Team training is key to the success of the system and to quickly establish 'standards' that wprk for your business - e.g; the use of 'notes' and 'tasks'.

August 15, 2021
Feedback source: the Internet
D
Darren G.

«easy to use train staff in no time. »

Usability

Support

Features

5

Overall rating

Benefits:

not relying on internal servers and IT for upgrades. Being in the cloud makes the package mobile. Have purchased a surface pro to deal with mobility.

Drawbacks:

reporting how its inserts comments as a picture is unclear on screen . Format to word and excel could be a lot better and dealing with comment as picture is boring. Bring on the App for Iphone and Android.

In sum:

empowerment for staff. Financial tracking beyond GL codes. Easy annual planning with the repeat function.

August 2, 2021
Feedback source: the Internet
A
Amy E.

«Rolling out Priava»

Usability

Support

Features

5

Overall rating

Benefits:

Easy to understand + show a team who has not yet used the system. I love the the love heart so you can have multiple pages open

Drawbacks:

Ideally it would be great to have pop up reminders which can show on your screen. This would save having to add this into our email calendar + double handling me

In sum:

It has been great. Any questions I have are answered immediately. Really looking forward to the new look of Priava as it looks easier for my team to locate information

July 18, 2021
Feedback source: the Internet
T
Tracey R.

«Priava - for venues»

Usability

Support

Features

5

Overall rating

Benefits:

Priava is a very user-friendly web-based program allowing venues to manage bookings, create event orders and book staff, equipment and catering. Interface is very clear and intuitive, so easy to learn and navigate. Priava also has functionality to generate invoices and sales features/tools to keep track of client details, notes and enquiries. The help desk staff go out of their way to make your experience easy. It is fully customisable to create your own reports, manage inventory, menus and events. Multi-users are included in the package, making it accessible to all team members.

Drawbacks:

Doesn't interface with staff scheduling software. Formatting of event orders (font/size etc.) can be a bit tricky and you can't easily alter where information appears on an event order.

May 7, 2021
Feedback source: the Internet
S
Samantha J.

«Priava ticks the boxes!»

Usability

Support

Features

4

Overall rating

Benefits:

I found this software to be reasonably adaptable to suit my business purposes. Once set up it's really easy to use and has excellent reporting capabilities.

Drawbacks:

Not being able to access it on my phone and the cost.

In sum:

Priava has been crucial in managing our events. I think without it we'd be using several different programs to keep track of everything rather than just the one comprehensive system.

April 16, 2021
Feedback source: the Internet
R
Ruby C.

«Review»

Usability

Support

Features

3

Overall rating

Benefits:

The software has changed considerably since we first introduced it to the venue. The Chart is better and easier to use, the quick adding event is also good to use.

Drawbacks:

Its very hard to copy over individual items if it is a multiple event, you have to put them in singly. We also like our rooms to go in a certain order so we have to put this in time order so it can get confusing and take allot of time

In sum:

We have had several problems with the update and other issues to do with GDPR. Most of the issues have been solved but it has taken a long time.

March 28, 2021
Feedback source: the Internet