Average rating 
Our Mission Control Portal and API allows you to easily integrate, manage, and analyze all of your voice and messaging needs. Start by authenticati... read more
Who is this service for?
Fax solution that helps midsize to large firms with process management and compliance.
About GFI FaxMaker
GFI FaxMaker is an electronic fax server solution that automates sending and receiving faxes electronically, via APIs, email and printer drivers and multiple methods of inbound routing. GFI FaxMaker fits any type of email and telephony environment, and supports virtual installations when using Fax over IP or Hybrid faxing. You spend less time on sending, collecting and distributing faxes, saving your company time and money, improving workflow and increasing efficiency.
Product details
Starting price: |
1usd / per month more about prices |
Free trial: |
Yes, get demo |
Desktop & Mobile Platforms: |
Windows |
Training: |
Documentation Online |
Support: |
Working hours Online |
Software Developer
| GFI Software |
| http://www.gfi.com |
| Set up in 1992 |
| Malta |
Features
Archiving & Retention
Automated Routing
Delivery Tracking
Email to Fax
Fax to Email
FoIP
Whitelisting/Blacklisting
Other categories uses in
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GFI FaxMaker Reviews
3 opinions 2/5
«Cheaper Than Alternatives»
Usability
Support
Features
Overall rating
Benefits:
GFI Faxmaker has been reliable and is able to be customized by Group Policy. Its cost is definitely appealing. It allows for custom cover sheet messages on a per-user basis.
Drawbacks:
Faxmaker is quite rudimentary. Its Tab function can often fail which means you have to click into the To: field. This sounds minor, but when sending many faxes a day (as a referral clerk, medical records clerk, etc.), this can be cumbersome. Changing the cover image is an absolute pain as there is no real administrative interface. It's simply XML code that must be manually updated.
In sum:
It's reliable in that we've never run into it malfunctioning. It doesn't require frequent updates or constant money-grubbing.
«NO customer support»
Usability
Support
Features
Overall rating
Benefits:
It's supposed to be acceptable (according to my IT people) but my experience with it has been unfavorable.
Drawbacks:
Their admin area is not intuitive. Getting a real human to address any kind of support question is virtually impossible. They prompt you to re-up your prepaid fax account really early.
In sum:
I can't wait to get away from this service.
«GFI is frequently not working well and there are no customer service support»
Usability
Support
Features
Overall rating
Benefits:
it OK if its working and when its working
Drawbacks:
We have Allscripts EHR and therefore we are forced to use GFI. Customer service is non existing. Emails that I am receiving from them are always for some reason deleted (blank). We can never log into the account without the problem; our account seems to be always frozen. It takes days to get in touch with somebody. I can't wait to try something different