Compare Cargas Energy и simPRO

Benefits:

Flexibility and comprehensive nature. Employees like it and adapted somewhat quickly. Good mobile and tech support most of the time.

Drawbacks:

Some of the integrations seem lease than complete. Although customers and managers love the integration with MyFuelPortal.

Summary:

Conversion process was good and organized. Employees like it and adapted somewhat quickly. Good mobile and tech support most of the time. Most of t... Read more

Conversion process was good and organized. Employees like it and adapted somewhat quickly. Good mobile and tech support most of the time. Most of the staff are knowledgeable and polite.

Benefits:

Drawbacks:

Summary:

We have been with them for 3 years and have never been happier. Our old software company continued to believe they could push old style software in... Read more

We have been with them for 3 years and have never been happier. Our old software company continued to believe they could push old style software in a new world. Cargas gets what their customers need and are committed to helping them achieve their business goals!

Benefits:

simPRO allowed us to bring all of our employees together into one software package from lead to quote to job management to invoicing and receiving ... Read more

simPRO allowed us to bring all of our employees together into one software package from lead to quote to job management to invoicing and receiving payments. It even tracks field personnel time. This allowed us to cancel several other software programs that we were using and got everybody on the same page saving time which saves money.

Drawbacks:

It takes some time to learn all the nuances of the program to become fluent in "simPROese".

Summary:

It has saved us money overall by bringing all employees into the same software program eliminating unnecessary phone calls and conversations intern... Read more

It has saved us money overall by bringing all employees into the same software program eliminating unnecessary phone calls and conversations internally to determine job status, order status, etc. Customer service is amazing from the training, hand holding during implementation and customer support after the sale. simPRO believes in relationships with their clients. They don't sell you then disappear.

Benefits:

When it comes to field service management this is custom software which is hard to beat. simPRO is bringing a new level and caliber of organization... Read more

When it comes to field service management this is custom software which is hard to beat. simPRO is bringing a new level and caliber of organization and efficiency to our business and we are still implementing all that it offers. Our field techs now have vastly more relevant information at their fingertips than ever before which is empowering them to be more productive, efficient, and professional.

Drawbacks:

There are a few confusing aspects of the contacts database and how it relates and connects to jobs, quotes, customers, etc. There are a number of s... Read more

There are a few confusing aspects of the contacts database and how it relates and connects to jobs, quotes, customers, etc. There are a number of static fields which do not populate from the existing customer database when it seems they should. For instance, if we have an existing contact, we can not simply lookup and connect it to a site contact or invoice contact without some hoops and hurdles.

Summary:

Overall, this has been an amazing experience for us. The software feels like just what the doctor ordered and we are very happy with the choice. Th... Read more

Overall, this has been an amazing experience for us. The software feels like just what the doctor ordered and we are very happy with the choice. The simPRO team has been rock solid, supportive, knowledgeable, and fun to work with from day 1.

Benefits:

There are some good features to this software, and on paper it works amazingly. A few stand out features for me are: - Inventory management - ... Read more

There are some good features to this software, and on paper it works amazingly. A few stand out features for me are: - Inventory management - Asset Management - Would be great for large scale project management - Integration

Drawbacks:

- Complications with the app syncing. The app will not automatically refresh itself so every-time there is a change you will need to have all your ... Read more

- Complications with the app syncing. The app will not automatically refresh itself so every-time there is a change you will need to have all your staff update their app - Expense, be prepared for implementation to cost thousands of dollars. - Overall SMUG (Im right you're wrong) attitude you will receive from many of their staff - Their timesheet functionality is poor, they tell you you can use these start stop timers in the app and how good they are. When you use them it overlaps time in the time sheet rendering in inaccurate and unusable. Good luck getting the tech support team to spend time with you to figure it out. They will quickly find a way to blame you for the issue and move on. - Many of the great features do not operate smoothly, you will need someone in your office to constantly monitor everything.

Summary:

If you are a small business without several administration staff DO NOT PURCHASE this product. Their sales people will sell you a dream and promise... Read more

If you are a small business without several administration staff DO NOT PURCHASE this product. Their sales people will sell you a dream and promise you the world. When it comes down to the training and implementation ( Which for me was a contractor, not a Simpro employee ) you will quickly watch the promised features and dreams fall away in front of your eyes. My trainer, who I admit was great, did mention that Simpro sales people had been promising things that weren't able to be met by the trainers. If you are a small contractor looking to make the step into a software package, I would highly recommend Fergus or Tradify. They lack a few features but believe me, they will out perform Simpro 10x in ease of use, layout and cost.

Benefits:

Job costing is an important concern for us and SimPRO does an excellent job of tracking job costs. We are hoping for continual development in the ... Read more

Job costing is an important concern for us and SimPRO does an excellent job of tracking job costs. We are hoping for continual development in the ease of use for tracking labor and time on the job, but overall, SimPRO does a great job of job cost management.

Drawbacks:

Seems clunky and non-intuitive at first and training from SimPRO after the initial roll out is not complimentary and quite costly. Also, there are... Read more

Seems clunky and non-intuitive at first and training from SimPRO after the initial roll out is not complimentary and quite costly. Also, there are some features that I wish could be improved, such as contract / agreement integration and a more intuitive way to find / locate jobs on the fly using the mobile app. I am looking forward to the rollout of the new SimPRO Mobile app, which may address the later concern.

Summary:

SimPRO is a great tool to use for the type of business we operate. It helps us manage material and labor costs very effectively. Once you are pro... Read more

SimPRO is a great tool to use for the type of business we operate. It helps us manage material and labor costs very effectively. Once you are properly trained and understand how the system works, preparing quotes is quick and the documents are professional looking.