Compare Mountain Duck и SmartVault

Benefits:

The ease of connecting to services was great. Having multiple services that we can connect to automatically at login saves users a TON of time (and... Read more

The ease of connecting to services was great. Having multiple services that we can connect to automatically at login saves users a TON of time (and IT) . We use it everyday for remote mounting of NAS volumes (so easy!).

Drawbacks:

The interfaces is minimal (good/bad), and there isn't a ton of info in error screens, so you have to dig for info if something goes wrong.

Summary:

This is one of the best utilities for connecting to cloud services. Having an S3 bucket or Synology share auto-mount at login is such a time saver!... Read more

This is one of the best utilities for connecting to cloud services. Having an S3 bucket or Synology share auto-mount at login is such a time saver! Makes it so easy to add or connect to numerous services, including direct read/write of files (which we can't do with FTP).

Benefits:

Multitude of endpoints supported, fair integration with Windows OS

Drawbacks:

Caching feature isn't great, SSH mounts need to be restarted from time to time, lacks support of some newer cipher suits.

Summary:

Overall positive, author is clearly working on the application and every new version sees measurable improvements. Some issues are, unfortunately, ... Read more

Overall positive, author is clearly working on the application and every new version sees measurable improvements. Some issues are, unfortunately, can't be quickly fixed due to the reliance on 3rd-party libraries.

Benefits:

This software supposedly works on Macs and Windows, to a variety of back end services. If your organisation is very diverse (and you can get it wo... Read more

This software supposedly works on Macs and Windows, to a variety of back end services. If your organisation is very diverse (and you can get it working), then this is the tool for you.

Drawbacks:

I could never get it working properly on Windows, so gave up trying to use it 8 years ago. Since then, the company have sent me regular updates an... Read more

I could never get it working properly on Windows, so gave up trying to use it 8 years ago. Since then, the company have sent me regular updates and invitations to take part in surveys - but have totally ignored all my requests to stop the spam.

Summary:

Benefits:

- selective synchronization of folders for offline usage - cryptomator - integration with native finder - support of ssh, s3, dropbox, webdav - sup... Read more

- selective synchronization of folders for offline usage - cryptomator - integration with native finder - support of ssh, s3, dropbox, webdav - support of gpg-agent and external ssh hardware key

Drawbacks:

- no integration with spotlight - very low timeout on waiting external ssh hardware key; my key has an hardware button to confirm the request but i... Read more

- no integration with spotlight - very low timeout on waiting external ssh hardware key; my key has an hardware button to confirm the request but if I am not so fast to push it the authentication fails and mountain duck prompt a dialog to configure ssh.

Summary:

I realy like the selective synchronization and cryptomator integration; before I was using unison but now I quite happy with Mountain Duck except t... Read more

I realy like the selective synchronization and cryptomator integration; before I was using unison but now I quite happy with Mountain Duck except the lack of Spotlight integration.

Benefits:

It's an easy way to securely hold all of my clients documents. I LOVE that it works well with docusign. My clients find it easy to use.

Drawbacks:

If you cannot get in touch with customer service (everyone is busy!) they have FAQ's that I easily found what I was looking for!

Summary:

My compliance department introduced SmartVault instead of google drive or another service. I couldn't be happier! And, the integration with docusig... Read more

My compliance department introduced SmartVault instead of google drive or another service. I couldn't be happier! And, the integration with docusign is awesome. My clients find it easy to work with .

Benefits:

- Very user friendly and easy to navigate - Easy to set up and invite clients and give the appropriate access according to their status i.e. full f... Read more

- Very user friendly and easy to navigate - Easy to set up and invite clients and give the appropriate access according to their status i.e. full for the company director down to folder or file specific - Easy to upload documents and great that it has a desktop version in addition to the online version. Clients like the Apple integration and the fact it works happily with MAC's as comfortably as non-MAC Windows PC's - Good support, though confusing when you get a US number for someone who lives in India to assist! - I'm a UK based company - Free set up and training assistance including full run through of the software - Unlimited Companies - Free access for clients - Templates for Accounts/Payroll etc save a lot of time for setting up year on year

Drawbacks:

- Integration with Outlook - this is hit and miss if it works and mine doesn't meaning I can't link email in - have been advised it is due to not h... Read more

- Integration with Outlook - this is hit and miss if it works and mine doesn't meaning I can't link email in - have been advised it is due to not having the full office suite, though I have and it still wouldn't integrate - A little expensive compared to other products, but it was best fit for the business

Summary:

Overall, I have been very impressed by SmartVault. I was using Office 365 Business and was fed up that Sharepoint kept falling over for clients - I... Read more

Overall, I have been very impressed by SmartVault. I was using Office 365 Business and was fed up that Sharepoint kept falling over for clients - I had set it up as groups to move documents around as I provide payroll services, but often I would get an email from the client saying not received or can't access. SmartVault integration has been very easy and clients have embraced - I think that for many it looks like IE tree set up for navigating makes it easier and that a desktop version is available for their use - a feature taken away by Microsoft - they feel they have greater control too. The current global pandemic has meant that the software has been a god send in maintaining client relations and service provision. I am pleased to have moved over and would recommend.

Benefits:

It seems like it would be a good solution, but we can't seem to get anyone to help up get our files migrated from Dropbox Business and help us work... Read more

It seems like it would be a good solution, but we can't seem to get anyone to help up get our files migrated from Dropbox Business and help us work out integration with Drake Tax softward

Drawbacks:

No help and no ability to figure things out for ourselves. Our QuickBooks is also down due to this horrible implementation process where we can't ... Read more

No help and no ability to figure things out for ourselves. Our QuickBooks is also down due to this horrible implementation process where we can't get in touch with anyone at SmartVault.

Summary:

Just awful. The sales guy, [SENSITIVE CONTENT HIDDEN], was nice and promised such a great solution for us. However, the implementation team has c... Read more

Just awful. The sales guy, [SENSITIVE CONTENT HIDDEN], was nice and promised such a great solution for us. However, the implementation team has completely dropped the ball and now we are stuck on January 28th not being able to send out tax organizers or engagement letters to our clients.

Benefits:

The best thing I like about this software is the storage capacity and pace available. It is very convenient and easy to use.

Drawbacks:

Since I do not have the admin access I cannot delete a file I accidentally uploaded to SmartVault and have to request my manager to do the same. H... Read more

Since I do not have the admin access I cannot delete a file I accidentally uploaded to SmartVault and have to request my manager to do the same. Have to sometimes mostly refresh the folder once the document has been uploaded.

Summary:

It is one great software that helps to go paperless.