Who is this service for?

FileCloud appeals to the following customer demography: Government, Large enterprises, Finance, Healthcare, Law firms, Accounting, Construction Industry and IT MSPs.

About FileCloud

#1 Enterprise File Sharing, Sync and Backup. Get complete data ownership, residency and control. Filecloud Server: Run your own private Dropbox-like file sharing and sync solution, integrated with your IT infrastructure and storage. Filecloud Online: We host FileCloud for you on a world class infrastructure in the region of your choice. No installation. We take care of all the technical details.

Average rating 4.7/5

Total score
4.7
“Ease of use
4.5
User support
4.7
Features
4.6

Product details

Starting price:

1usd / per month
more about prices

Free trial:

Yes, get demo

Desktop & Mobile Platforms:

Mac

Windows

Linux

App - Android

App - IOS

Cloud, SaaS, Internet

Training:

Documentation

Online

Support:

Working hours

Online

Software Developer

CodeLathe
https://www.getfilecloud.com
Set up in 2012
United States

Features

Access Controls/Permissions
Archiving & Retention
Audit Trail
Brainstorming
Calendar Management
Collaboration Tools
Compliance Tracking
Contact Management
Content Management
Discussions / Forums
Document Classification
Document Generation
Document Management
Drag & Drop
Electronic Signature

Encryption
File Conversion
File Recovery
Messaging
Offline Access
Optical Character Recognition
Project Management
Real Time Editing
Real Time Synchronization
Search/Filter
Task Management
Version Control
Video Conferencing
Workflow Management

Alternatives FileCloud


M
Marek S.

«Great product a a moderate cost»

Usability

Support

Features

5

Overall rating

Benefits:

It is important to us to run the file exchange on premises. This product checks all the important checkboxes.

Drawbacks:

Nothing of significance so far. Frequent updates - I guess this is actually a benefit but it takes administrative resources.

In sum:

We did not have to writhe the software ourselves. FileCloud came at just the right cost and set of features.

October 3, 2021
Feedback source: the Internet
C
Craig A.

«FileCloud is a reasonably priced storage solution»

Usability

Support

Features

4

Overall rating

Benefits:

Making our files available outside our network without a VPN made a sudden switch to remote work possible.

Drawbacks:

The FileCloud Drive client is slow. Sometimes corrupts PDF files

In sum:

Our file storage is much more organized and cleaner now

September 21, 2021
Feedback source: the Internet
C
Chris G.

«FileCloud is a must for Work From Home Data Access»

Usability

Support

Features

5

Overall rating

Benefits:

This software enabled our department to give our staff members the ability to access their file server data over HTTPS and not even need a VPN to get their data. In addition, the product comes with a drive mount client or a sync client to help users out who may have a slower internet connection from home. It basically enabled a DropBox like product internally for our company.

Drawbacks:

The Web UI sometimes has issues refreshing and a full refresh of the web page is needed depending on what browser you are using.

In sum:

It has been superb. Our users are very happy with the product to give them secure access to their data without the need for VPN and are also thrilled that they can email now large files as secured web access links that are password protected.

September 21, 2021
Feedback source: the Internet
J
James S.

«File Cloud used by MSP»

Usability

Support

Features

4

Overall rating

Benefits:

File Cloud gives us an opportunity to get more "sticky" with our clients by housing their data shares in a secure setup. This provides our clients with secure, anytime, anywhere, any device access to their data which adheres to regulatory compliance.

Drawbacks:

The cost per seat is a little high, especially for an MSP. MSP's need a bit more room in order to make money off of a product and the pricing for this does not leave much room. it would also be nice if the pricing was per month and not ONLY per year.

In sum:

Support and installation have been great.

September 12, 2021
Feedback source: the Internet
T
Travis C.

«Filecloud Review»

Usability

Support

Features

5

Overall rating

Benefits:

Very easy to use, lets us work from home, no more need to worry about backups. We were able to get rid of our large difficult to use server. Our IT help needs went way down and we can do most of it ourselves now.

Drawbacks:

There is a slight time delay when we first started using it. We had to upgrade our internet and then it was ok.

In sum:

Very good experience, very good customer care, we are very happy. About a year after we started using Filecloud our corporate partners were hit with a ransomeware attack which affected the entire franchise network and many of our sister businesses lost all their saved documents. Because we were using Filecloud we were unaffected, nothing was lost. This event demonstrated clearly to us that we had made the right choice.

August 26, 2021
Feedback source: the Internet
J
Joris .

«FileCloud »

Usability

Support

Features

5

Overall rating

Benefits:

It delivers the job. We use it mainly for private file sharing and it does the job wonderfull. Ease of use also for end customer to manage logins.

Drawbacks:

Support is pro, fast and resolute. But we live in Europe and sometimes they react at the end of our working day.

August 9, 2021
Feedback source: the Internet
M
Michaël D.

«Better then free products»

Usability

Support

Features

5

Overall rating

Benefits:

We had worked a lot with free solutions but, lot of times during usage we encountered bugs or errors; without a correct support it's unusable on production system. We don't like to use cloud to transfert data and we preferred having an on-premises version.

Drawbacks:

Support is really responsive! Functionalities are really helpful with our work!

August 8, 2021
Feedback source: the Internet
T
Tibor H.

«Budaker Review Hungary»

Usability

Support

Features

5

Overall rating

Benefits:

Easy to set up, user friendly system. Easy recovery of deleted files

Drawbacks:

Missing local support, and language. FileSync trouble shooting information missing. How to's regarding installation or remove of client sync programs.

In sum:

Very positive experience, great support team, always ready to solve problems within 24 hours.

July 30, 2021
Feedback source: the Internet
Gilbert P.

«Community version is very limited but does the job»

Usability

Support

Features

4

Overall rating

Benefits:

I liked that I was able to setup a "Google Drive" like experience in my home for my family and some of my work, that was easy to setup and offered everything I needed for 10 bucks /year which I can't really complain about...

Drawbacks:

The community version is limited in a lot of customization options, that when you think about it, sounds as overkill from their part. I can't modify the way it looks or feels or add my own logo because those features are behind the $4/month/user FileCloud Standard (which in my case I would have to play $24/month or $288/year to use pretty colors or a drawing from one of my kids as a logo... Another thing I dont like is how their licensing is tied to your domain, but they take it very literal so if your domain runs on port 1234, if you dont include mydomainname.com:1234 and the license is mydomainname.com then the license wont work...

In sum:

The overall experience is good, although the install and configuration is clunky, for example you have in the FileCloud Panel (which you use only once) a list of the services and frameworks you need to launch. So without knowing anything if you click them in order from top to bottom, they are not going to work... You have to go to the Customer Portal, to the documentation area, to find that the correct order is not from top to bottom, but 3,1,4,2 (order from top to bottom but different installation order) to get it right, while they could have just ordered them in the correct launch order to begin with or add an easy setup with 1 button to get everything launched in one hit, and then have an advanced setting with more granular control... Another thing is this product is built on top of a previous product called TONIDO, which was their previous generation of clouded drive and storage... so a lot of configuration files still use the word Tonido around and it can get confusing some times. But since I got the $10 product

July 27, 2021
Feedback source: the Internet
Brian F.

«On-prem choice for file sharing and remote file access»

Usability

Support

Features

5

Overall rating

Benefits:

All of the content is hosted by us, controlled by us, backed up by us, and secured by us. We don't have to train users on five different platforms, either - it's FileCloud, start to finish.

Drawbacks:

Well, you know how PHP likes to throw off goofy error log entries, that aren't really errors? That's kind of annoying.

In sum:

We have a number of project managers, drafters, engineers, contract administrators, and estimators that need to share large files easily via email links. We prefer to host our own content and keep it under our control, so we used a popular self-hosted product for quite some time. The instability of the product and the politics and marketing of the sponsor company made finding an alternative compelling, as the concept of hosting our own content really worked well for us. After a number of trials of competing products, FileCloud stood out as the best Active Directory integrated file sharing platform available. It's worked out VERY well for the last year, and we renewed for another year. Performance of the VM is great, and with as much storage as we feel like allocating is available at NO additional cost. Adding a user to FileCloud is a matter of adding the AD account to the FileCloud security group, what could be simpler? Outlook integration and the mobile apps work well, and the Windows client allows a drive letter assignment - no muss, no fuss. I needed a little help from support sorting out the SSL certificate, they were SUPER great to work with.

July 26, 2021
Feedback source: the Internet