Compare Fleet Harmony и WorkWave Route Manager

Benefits:

I like that it integrates with our accounting software by posting our purchase orders right into our payables. I also like that we can invoice out... Read more

I like that it integrates with our accounting software by posting our purchase orders right into our payables. I also like that we can invoice outside customers and that work order also posts into our receivables.

Drawbacks:

the only thing that I could say as a con is you have to use your mouse all the time when you are searching for a PO or work order.

Summary:

We are able to track our inventory in the shop, invoice outside customers and also have it integrate with our accounting software.

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Summary:

I use this program daily to generate loads in dispatch, print manifests for Custom Brokers and to invoice. It is very easy to use and streamlined s... Read more

I use this program daily to generate loads in dispatch, print manifests for Custom Brokers and to invoice. It is very easy to use and streamlined so all the information I need is at my fingertips. It can be customised so on opening everything you need to see is right there. From shipper, consignee, driver, truck, trailer. As for invoicing, tax is automatically generated as needed, you can add any accessorial charges. It can be linked to your accounting software. This is by far the easiest dispatch system I have used and the developer is available at all times to deal with any issues you might incur or just to explain things and he is very willing to make the system do what you need it too as customer criteria. I would definitely recommend this dispatch software for all trucking companies regardless of size.

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Summary:

The program works great. It's really easy to use. And when we do have a question or an issue, Rob and his team at Fleet Harmony do what it takes ... Read more

The program works great. It's really easy to use. And when we do have a question or an issue, Rob and his team at Fleet Harmony do what it takes to resolve it quickly. We are very pleased with the service we receive from Fleet Harmony.

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Summary:

this gave us the maintenance tracking that we were lacking also any issues we had were promptly addressed.

Benefits:

GPS tracking and the ability for our customers to acknowledge delivery using the app.

Drawbacks:

We had to play around with the features to find out what works best for us. Also, we have to input a lot of information but that is to be expected... Read more

We had to play around with the features to find out what works best for us. Also, we have to input a lot of information but that is to be expected I suppose

Summary:

Overall, very pleased with WorkWave

Benefits:

- Being able to put in customer receiving windows is absolutely stunning. This helps us ensure we meet every customer before they close and can pro... Read more

- Being able to put in customer receiving windows is absolutely stunning. This helps us ensure we meet every customer before they close and can provide accurate ETA's when running behind since the software calculates ETA's based on real time location via the GPS. - Building simulations- this is where I work out routing logistics to figure out what days can accommodate new customer launches to the sales team - The driver application is easy to use for our drivers and having the ability to get photos or BOL's/ issues/ setback and signatures is super helpful. We give user access to sales team to monitor the BOL's so we can bill accordingly. - Importing and exporting are effortless. We can build spreadsheet with all the data of our routes which we enjoy very much. - Ability to put shift duration restrictions on how much time a unit can be utilized for

Drawbacks:

- The reports are tricky to get the hang of and look bleak. We end up having to do a bit of extra work on our side to ensure the report data is cor... Read more

- The reports are tricky to get the hang of and look bleak. We end up having to do a bit of extra work on our side to ensure the report data is correct and that we're retrieving what we need correctly. - We don't have the ability to track temperature from the dashboard. WorkWave offers a 3rd party service for temperature tracking but it wasn't a fit for us - That the breadcrumb limit is 3 hours. Extending this to upwards of 12 hours can be extremely useful to have full insight into the duration of a route.

Summary:

Ever since utilizing WorkWave route manager as our routing software it has increased our efficiency dramatically. We were able to densify our route... Read more

Ever since utilizing WorkWave route manager as our routing software it has increased our efficiency dramatically. We were able to densify our routes with the comfort of knowing we will meet customer needs as well as stay compliant with shift duration restrictions we put on each vehicle. We were able to successfully launch up to 100+ new stores with minor complications logistically.

Benefits:

The only thing I think works well is the notification. It will send a notification whenever a setting is violated.

Drawbacks:

Everything. There is no dashboard so there's no way to get an overall view of the driving behavior. The vehicle trackers don't let you save identif... Read more

Everything. There is no dashboard so there's no way to get an overall view of the driving behavior. The vehicle trackers don't let you save identification information like vehicle VIN number, license plate, drivers name. There is only one description field so if a driver switches vehicles and someone forgets to update the name on it it's nearly impossible to tie the device back to the vehicle. The default breadcrumb color is white and the map it's imposed against is mostly white so you can't see the breadcrumb on the map. You can't setup scheduled emails to push driver behavior reports to you on a regular basis and since there's also no dashboard you're constantly having to pull reports and make sense of the Excel data it exports. Reports are limited to a certain number of days data you can pull. The features and user experience is NOT intuitive. The only reason I've continued to use this product is because we have the device wired directly into our vehicles and cost to uninstall them and install a different brand just isn't worth it. This feels like a piece of software designed in the 90's and forgotten about by Workwave.

Summary:

Frustrating and disappointing with no improvements in sight.

Benefits:

I love how you are able to integrate both the tracking and the orders and POD all in one software.

Drawbacks:

I am still trying to figure out how to put together the maintenance plans.

Summary: