Compare ePACT и FormHero

Benefits:

everything can be on one place, and you can edit and update information at any time. You can access it on your phone through the app

Drawbacks:

some times can be hard to navigate if you are not computer savvy

Summary:

Benefits:

-I love that we are saving so much paper -I run multiple camps so Epact is awesome that parents only have to fill out the paperwork once and it tra... Read more

-I love that we are saving so much paper -I run multiple camps so Epact is awesome that parents only have to fill out the paperwork once and it transfers to each camp -I feel it is easy from a parents standpoint and admin to use -Everything is right in one app where you need it to be -The app function is awesome and really easy to use -Overall I feel its a great software

Drawbacks:

-I really do not like that when a form is outstanding because it is missing certain info that the admin still cannot view it. This is really hard f... Read more

-I really do not like that when a form is outstanding because it is missing certain info that the admin still cannot view it. This is really hard for us when parents are telling us they filled everything out and cannot figure out what they need to do to make it complete and we cannot view it to see what they are missing so we cannot guide them anywhere but the helpdesk. It also is hard when we get audited by licensing that we cannot view anything in that kids file. -There are certain pieces of information that our licensing dictates for us to have on the forms and when there are additions that we have to add to epact they can only add it as a waiver. When it is added as a waiver parents are only signing off that they did something when in reality they did not and then the info is missing. An example for this is, I needed parents work names, phone number and addresses to be added to the parent info section, that was added but not required so they added a waiver for parents to sign that they added that info but they never do, they just sign off on the waiver that they did.

Summary:

Overall experience is good. I love the quick responses I get from anybody I email so that is very nice!

Benefits:

shared with other programs when things are completed correctly, the ease of finding information quickly

Drawbacks:

no Spanish translation I can't see the parent view when they call and ask questions about how to finish profile still don't understand how it talks... Read more

no Spanish translation I can't see the parent view when they call and ask questions about how to finish profile still don't understand how it talks with ACTIVE wish there was better training on the program.. maybe there is an I was just not informed of it

Summary:

customer service for set up has been awesome user friendly still learning the ins and outs

Benefits:

Using ePact has meant that our organization has gone from a 18 page registration package to 2 pages. Our employees can access children's informatio... Read more

Using ePact has meant that our organization has gone from a 18 page registration package to 2 pages. Our employees can access children's information with ease at any time and parents can update it as necessary. Recently we added the text and email notification feature and during the recent power outages it meant that we were able to notify families of the outages at the programs, the steps we were taking to ensure their child's safety as well as where to locate us once they arrived.

Drawbacks:

The phone app does not update automatically, once in the app you do need to select "Update Records" to provide you with the most recent information... Read more

The phone app does not update automatically, once in the app you do need to select "Update Records" to provide you with the most recent information for participants

Summary:

My overall experience with ePACT has been amazing. It's transformed our communication with families and streamlined our processes. Families no long... Read more

My overall experience with ePACT has been amazing. It's transformed our communication with families and streamlined our processes. Families no longer have to fill out an information package every time the register for a break program, they just need to log in to ePACT and confirm that their information is current.