Magaya Supply Chain

Benefits:

It is friendly to use. It is very helpful we can import or export information in csv and Excel format.

Drawbacks:

Magaya doesn't manage a lot of package in one shipment due it will freeze For 3PL business, final customers will like to have on their report, only one view for total amount of pieces, and at the same time, primary and second package. For 3PL business, for textil, inventory is by yards, and our warehouse needs it by rolls. It's only considered the perfect escenario, it needs to adapt to some escenario of Panama Market at least. A dashboard will be great. Internal notes only keeps in the part of Magaya when it is typed, and it should be in every step, example, if we wrote an internal note in Quotation, it should be shows in Shipment and we do not have to go to read it all. Content Security cannot be administrative by user creator. Example, we need that sale rep only see their quotation. Magaya could include some alert for KPI accomplishment. Magaya Transactional doesn't work as easy, it will send to all the party involved, instead only the consignee.

Benefits:

With the last update the icons became so visually friendly! Once you see the icon, you have a big idea what it does!

Drawbacks:

Sometimes if you put too many words on a field in an bill of lading and you save it as PDF, some of those words just disappear! You need to put the exact amount of words per line so everything is saved on the pdf.

In sum:

I really like the new look of it. Also, it's easy to find the options I need and it's fast while looking or filtering any info.

Benefits:

It's so easy to use that you can see icons and you know what they do. System gives you the option to export data in excel and even in pdf! It's really helpful when you need something fast and you don't have too much time. Also, you can set how much access you want someone to have to the info you are saving on the system. You can have multiple magayas open at the same time :)

Drawbacks:

Some fields has a limit on the number of characters you can put on it and sometimes everything it's really important to be on it. The integration with the CBP website to declare goods is not that good, it's not really easy to get into it and to download the data from magaya into the ace portal.

In sum:

I love how easy you can find things and how fast you can filter data. The interface is very visually friendly so your mind reminds what each icon does.

In sum:

Same as its full version, does its work, but freezes up from time to time, making you reboot the server losing tasks or transactions in process, they blame it on the manufacturer of the handhelds and the manufacturer blames it on Magaya, so.. would look for more options.

Benefits:

It is friendly. Easy to use and quite customizable. The support is permanent. Es perfecto para integrar bajo una misma aplicacion los procesos mas importante en el negocio de los agentes de carga.

Drawbacks:

I would like to improve the accounting module for countries other than USA, because this software was designed for US market. In other countries, the accountan regulation is different, reason why it's necesary a bigger Implementation process.

In sum:

The main benefit it's can integrated our process (operations, comercial and acounting) under one platform.

Benefits:

What we like most about the software is how easy is to work with, friendly and most important, the system is very reliable. It accommodates to our needs!

Drawbacks:

We can't think of what we like least about Magaya simply because it gives us exactly what we need right now, and we are confident that the more we grow the more the software will give us.

Benefits:

I do not like any their feature any more now every month we must paid the monthly fee even all our request they did not fix for us

Drawbacks:

For beginning their presentation for the whole system of cargo management is perfect but using disappointed

In sum:

I bought their software. we paid full installation fee after two month then we are start to use but they are still not finished what the form of arrival notice that we request until now almost 4 months but they do not fix yet but they are keep pushing for monthly payments

Benefits:

How interactive is from customers perspective and how everything's linked around the product. Also the accountings are very intuitive.

Drawbacks:

Has too many options that confuse some users. How it creates bank accounts per currency when is not necessarily the case is some countries.

In sum:

Control, online presence, personnel cost reduction.

Benefits:

Very adaptable to many different circumstances. Looks like it will be a good fit as we continue to grow.

Drawbacks:

Some areas are tough to navigate. Getting into the form designer was difficult to set up for our label printer but the technical support was able to jump onto my computer and get it done.

Benefits:

I can make other documents like HWB from it and I can design my template

Drawbacks:

Users are also having issues with the software when trying to startup could not integrate with my accounting software

In sum:

Average in all but was fustrated with the support Not considerate with their customer by disabling users if you havent made payment for just a day very expensive