Compare Anedot и Givebutter

Benefits:

Firstly, the leadership and customer support team are top notch. They are a phone call or a text away whenever you run into an urgent issue. They h... Read more

Firstly, the leadership and customer support team are top notch. They are a phone call or a text away whenever you run into an urgent issue. They have been willing to make adjustments on their end to get the product to do what we needed it to. They take feature suggestions seriously and are continually rolling out new, useful updates. Their backend is extremely well-designed and intuitive and packed with features if you dig deeper. The forms are extremely low-friction for users, presenting the fields prominently and beautifully. Tools to manage gift multipliers, recurring gifts and abandoned shopping carts are well-designed.

Drawbacks:

Anedot is not a full CRM solution. Larger orgs will want to use a CRM to manage their file. However for smaller churches and non-profits, I believe... Read more

Anedot is not a full CRM solution. Larger orgs will want to use a CRM to manage their file. However for smaller churches and non-profits, I believe Anedot and something like Mailchimp would be all you need to run your online fundraising & generate necessary reports on progress. Exporting reports from Anedot is very straightforward - again, the reports are generated on a per-transaction basis - I haven't found a way to export activity (donation history) for a specific user. However for a smaller org that's not a real problem - You can export the transaction history and then play with the CSV in Excel to get more specific answers. This isn't really a con. Few (reasonably priced) donation platforms offer a solid built-in CRM. You're not signing up with Anedot for a CRM - you're signing up with them because they have great forms that convert well, action pages (think petitions), competitive processing fees & absolutely stellar support.

Summary:

Great experience working with Anedot. I recommend them to folks whenever I get a chance.

Benefits:

The customer support is phenomenal, the built in tools are excellent, and we could not be more thrilled with Anedot.

Drawbacks:

Very minor tweaks could be made to some built-in wording on reports and formatting improvement on email notifications. Customer support has forward... Read more

Very minor tweaks could be made to some built-in wording on reports and formatting improvement on email notifications. Customer support has forwarded these concerns to the proper folks and we are confident that improvements will result.

Summary:

From day one to now, our first year with Anedot has been stellar. Every state affiliate of National Right To Life should use this firmly pro-life, ... Read more

From day one to now, our first year with Anedot has been stellar. Every state affiliate of National Right To Life should use this firmly pro-life, firmly conservative payment processing company! It's a fantastic suite of fundraising tools!

Benefits:

Very easy to use software, that donors find easy to use as well. If there is any question Anedot support is back to you in a reasonable amount of t... Read more

Very easy to use software, that donors find easy to use as well. If there is any question Anedot support is back to you in a reasonable amount of time ... but I've only had to contact them once in the two years we've been using this. The cost is comparable to PayPay that we were using, and Anedot accepts PayPal payments as well.

Drawbacks:

The donors create their own login, but I wish I had a way (or have not found) to create an address database for doing postal mailings. We have thi... Read more

The donors create their own login, but I wish I had a way (or have not found) to create an address database for doing postal mailings. We have this set up in separate software which can seem redundant.

Summary:

We were looking for donor fundraising software comparable to PayPal that shared our values. Anedot was not only hands-on from day one, but our dono... Read more

We were looking for donor fundraising software comparable to PayPal that shared our values. Anedot was not only hands-on from day one, but our donors seem to feel more comfortable supporting online now. Before we saw lots of checks by mail.

Benefits:

The most incredible feature about this software, in my opinion, is the landing page builder. This makes setting up a donation page insanely quick w... Read more

The most incredible feature about this software, in my opinion, is the landing page builder. This makes setting up a donation page insanely quick with a solid amount of customization. The builder also allows you to setup subscription based donations in a matter of seconds without needing to navigate around large developer documentation.

Drawbacks:

As a developer, I was severely disappointed with the poor developer documentation along with their lack-luster API. I was attempting to setup a cus... Read more

As a developer, I was severely disappointed with the poor developer documentation along with their lack-luster API. I was attempting to setup a custom donation form on a website that would communicate with the Anedot API to create donations, but ran into too many roadblocks before I ultimately took another route. I ended up having to resort to redirecting to the landing page I built in the Anedot software.

Summary:

Overall, this platform is great if you're looking to create a simple donation landing page with a very intuitive page builder. If you are looking f... Read more

Overall, this platform is great if you're looking to create a simple donation landing page with a very intuitive page builder. If you are looking for a great developer experience, this is not the platform for you.

Benefits:

Givebutter is easy to use, has lots of great features, and gives you control over your data. It also doesn't require a barge or boatload of cash to... Read more

Givebutter is easy to use, has lots of great features, and gives you control over your data. It also doesn't require a barge or boatload of cash to get started. Givebutter has a great team of specialists ready and willing to help you through your initial configuration as well as your ongoing work with the platform.

Drawbacks:

There are no drawbacks. We are eager to see what new features Givebutter continues to implement to make its communication with other platforms comm... Read more

There are no drawbacks. We are eager to see what new features Givebutter continues to implement to make its communication with other platforms common in the space as seamless and easy as its current complement of offerings. We are also eager to see FORM applications grow so we can retired other solutions we have entirely. We are working hard to earn enough annual dollars to afford custom URLS and the giving hub. Two great features we are eager to implement as WE grow.

Summary:

We have been greatly satisfied with Givebutter. The zero fees and complete data transparency have put us in the drivers seat with our online fundra... Read more

We have been greatly satisfied with Givebutter. The zero fees and complete data transparency have put us in the drivers seat with our online fundraising initiatives. Using Givebutter has dramatically increased our online fundraising potential. We are eager to keep this product in our arsenal of tools in the work ahead of us.

Benefits:

It has a clean and simple user interface, which required very little training time as I onboarded new Users from our staff. Their support team is v... Read more

It has a clean and simple user interface, which required very little training time as I onboarded new Users from our staff. Their support team is very responsive and knowledgeable, and help to guide us through all of our questions. Their organization has a customer-centric focus, and is designed to receive and adapt based of their user feedback. We also really liked its ability to integrate with our CRM.

Drawbacks:

Currently they do not offer an online auction function (silent or live), but this feature is in development and anticipated this year. We also did... Read more

Currently they do not offer an online auction function (silent or live), but this feature is in development and anticipated this year. We also did not like the Tips feature, which if activated removed their platform fees. Essentially, if you leave the Tip feature on then at checkout it provides the donor with the option to also tip Givebutter. We felt that this was confusing to our donors, who may not understand what Givebutter is, and that those funds would not be included as part of their gift to our organization. We would instead prefer to have a flat platform fee, but realize this probably means they would make less money. Also, the integration with our CRM was limited in terms of what data migrated where. We hope to see that change, so more information can be captured via Givebutter and automatically synced into our CRM.

Summary:

We created our account in 2020 and it solved the immediate critical need of reaching supporters for our fundraising events amidst a pandemic. Becau... Read more

We created our account in 2020 and it solved the immediate critical need of reaching supporters for our fundraising events amidst a pandemic. Because of Givebutter, we had an immediate and headache-free solution that allowed us to raise almost $40K so far. Also, we are an agency with many different programs, each of which manage their own unique fundraising campaigns and have their own unique needs. Givebutter offers three different types of fundraising campaigns, which allowed each of our Programs to run the type of campaign they needed.

Benefits:

Truly a 'All-in-one fundraising for the modern nonprofit'

Drawbacks:

N/A. The landing page is a bit busy but this doesn't impact the integrity of the software.

Summary:

Pleasant transition to Givebutter. Free trial was promising. Will be using for nonprofit donor base going forward.

Benefits:

It's very user-friendly and easy to use.

Drawbacks:

Not much. Everything is great about this.

Summary: