Compare Blackbaud CRM и Givebutter

Take a look at comparison of based on the customers reviews. The rating is calculated in real time from reviews of customers.

Starting price from 1 usd. from 1 usd.
Who this service is for

Blackbaud CRM is a cloud fundraising and relationship management solution built on Microsoft Azure specifically for enterprise-level fundraising an... Read more

Give better with Givebutter. Givebutter powers millions in online donations, fundraising campaigns, and ticketed events for more than 30,000 chari... Read more

Rating
3.5 / 5
4.8 / 5
Community software features
Event Management
Membership Management
Event Management
Membership Management
Fundraising software features
Alumni Management
Contribution Tracking
Alumni Management
Contribution Tracking
Airline Reservation System software features
Payment Processing
CRM
Payment Processing
CRM
Event Management software features
Volunteer Management
Volunteer Management
Donation Management software features
Gift Matching Management
Mobile Giving
Recurring Giving
Gift Matching Management
Mobile Giving
Recurring Giving
Fund Accounting software features
Donor Management
Donor Management
Church Management software features
Pledge Management
Pledge Management
Museum software features
Grant Management
Grant Management
Advertising Agency software features
Campaign Management
Campaign Management
Interface screenshot
Desktop & Mobile Platforms

Cloud-hosted / box software

Cloud-hosted / box software

Support Working hours, Online Working hours, Online
Training
Documentation
Webinars
Personal
Online
Documentation
Webinars
Personal
Online
Reviews
5 / 5

Blackbaud is the gold standard

Benefits:

We used this software at a previous organization that I worked at. Blackbaud has an incredible amount of reporting functionality. You can manipulat... Read more

We used this software at a previous organization that I worked at. Blackbaud has an incredible amount of reporting functionality. You can manipulate data any way you can imagine. Now that I have worked with other donor databases, I've come to appreciate in an even deeper way how much functionality Blackbaud's programs have.

Drawbacks:

It takes a fair amount of experience and training to get the most out of the software, just because it can do SO much! It is fairly user friendly ... Read more

Summary:

Overall, Blackbaud CRM is the gold standard for non profit fundraising software. It is expensive, but if your organization is large enough to affor... Read more

CORINNE A.
4 / 5

Blackbaud is a great quality, scalable solutions

Benefits:

What I like most about Blackbaud is its built specifically for capturing and tracking data for non for profit agencies and allows you to see all of... Read more

What I like most about Blackbaud is its built specifically for capturing and tracking data for non for profit agencies and allows you to see all of your data is a very secure envrionment

Drawbacks:

I did not like the level of customer level support that was provided when requiring answers to technical questions, and the timliness of response w... Read more

Summary:

ethan g.
3 / 5

Lackluster Customer Service, Limited Flexibility, and Expensive

Benefits:

The software is extremely detailed and if the user is trained it takes much less manual implementation than other less expensive competitors. This ... Read more

The software is extremely detailed and if the user is trained it takes much less manual implementation than other less expensive competitors. This software is offered on the desktop as well as a cloud-based version. There are many additional products offered with the CRM to offer a whole encompassing experience with little manual effort.

Drawbacks:

Complex and not user friendly, difficult to teach new users, and for small non-profits too many options.

Summary:

To start, Blackbaud has terrible customer service. My organization has been with Blackbaud over two decades and when interacting with our Blackbaud... Read more

Christopher M.
4 / 5

Great if you put in the work!

Benefits:

Blackbaud CRM is has a lot of useful tools for fundraising, donor management, and grant writing. We have used this product for several years and it... Read more

Blackbaud CRM is has a lot of useful tools for fundraising, donor management, and grant writing. We have used this product for several years and it has been great tool for our company for the past 2. We learned after the first year if we didn't really learn the product and spend time watching the online and tutorials from the company then this product was not worth the money. The tutorials and modules are very helpful for making the most of the product. The price is worth it if you commit to learning and using tit to it's full capacity. The customer service is always great and reps are very helpful.

Drawbacks:

You have to put time in on the front end to learn the product or you will most not take advantage of all the software has to offer. It is not hard ... Read more

Summary:

This has been a great tool for tracking grants for us. Before we just tracked this information in a multi-tab excel workbook. Taking advantage of t... Read more

Verified Reviewer
5 / 5

Great benefit and easy to use platform with lots of room to grow

Benefits:

Givebutter is easy to use, has lots of great features, and gives you control over your data. It also doesn't require a barge or boatload of cash to... Read more

Givebutter is easy to use, has lots of great features, and gives you control over your data. It also doesn't require a barge or boatload of cash to get started. Givebutter has a great team of specialists ready and willing to help you through your initial configuration as well as your ongoing work with the platform.

Drawbacks:

There are no drawbacks. We are eager to see what new features Givebutter continues to implement to make its communication with other platforms comm... Read more

Summary:

We have been greatly satisfied with Givebutter. The zero fees and complete data transparency have put us in the drivers seat with our online fundra... Read more

Michael F.
5 / 5

Excellent for non-profits of all tech-skill levels to offer modern virtual fundraising events

Benefits:

It has a clean and simple user interface, which required very little training time as I onboarded new Users from our staff. Their support team is v... Read more

It has a clean and simple user interface, which required very little training time as I onboarded new Users from our staff. Their support team is very responsive and knowledgeable, and help to guide us through all of our questions. Their organization has a customer-centric focus, and is designed to receive and adapt based of their user feedback. We also really liked its ability to integrate with our CRM.

Drawbacks:

Currently they do not offer an online auction function (silent or live), but this feature is in development and anticipated this year. We also did... Read more

Summary:

We created our account in 2020 and it solved the immediate critical need of reaching supporters for our fundraising events amidst a pandemic. Becau... Read more

Mary W.
5 / 5

Givebutter, Give Better.

Benefits:

Truly a 'All-in-one fundraising for the modern nonprofit'

Drawbacks:

N/A. The landing page is a bit busy but this doesn't impact the integrity of the software.

Summary:

Pleasant transition to Givebutter. Free trial was promising. Will be using for nonprofit donor base going forward.

Courtney Y.
4 / 5

My review

Benefits:

It's very user-friendly and easy to use.

Drawbacks:

Not much. Everything is great about this.

Summary:

Kelly Y.

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